Publications

Keywords: Nonprofit Organizations; United States

November 1989 (Revised June 1993)
Case

Girl Scouts of the U.S.A. (A)

Keywords: Nonprofit Organizations; United States

June 1989 (Revised May 1993)
Case

The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel personnel that fits the company's strategy. Because it faces the need to grow rapidly, questions have arisen as to... View Details

Keywords: Selection and Staffing; Innovation and Invention; Growth and Development Strategy; Franchise Ownership; Performance Evaluation; Corporate Strategy; Accommodations Industry

Educators

February 1989
Supplement

ServiceMaster Industries, Inc., Video

October 1988
Case

Atherton Paint Corp.

Keywords: Competitive Strategy

June 1988
Supplement

General Electric Co.: Jack Welch Question and Answer Session, October 28, 1987, Video

Jack Welch updates an MBA class on events which have taken place since 1984. Answers questions about his job and the task of leading a global company. View Details

Keywords: Management Teams; Leadership; Globalized Firms and Management

November 1987 (Revised June 1988)
Case

ServiceMaster Industries, Inc.

The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details

Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture

Educators

October 1987 (Revised March 1991)
Case

Colgate-Palmolive (A): Company In Transition

Keywords: Organizational Change and Adaptation; Transition; Consumer Products Industry

September 1987
Background Note

Organizing Effort: Aligning Organization and Other Elements of Strategy

September 1987
Background Note

Establishing Strategic Direction: Aligning Elements of Strategy

September 1987
Background Note

Establishing Strategic Direction: Appraising and Implementing Strategy

September 1987 (Revised September 1988)
Background Note

Selecting and Developing People

September 1987
Background Note

Basic Issues in the Process of Formulating Strategy, Setting Goals, and Managing Standards of Performance

September 1987 (Revised October 1987)
Background Note

The Job of the General Manager