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- All HBS Web
(118,337)
- Faculty Publications (71)
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- September 1980
- Case
Roger Williams Memorial Hospital
Keywords: Health Industry
Cash, James I., Jr. "Roger Williams Memorial Hospital." Harvard Business School Case 181-029, September 1980.
- August 1980
- Supplement
Corning Glass Works: Information Systems Planning, Supplement
Cash, James I., Jr. "Corning Glass Works: Information Systems Planning, Supplement." Harvard Business School Supplement 181-024, August 1980.
- August 1980
- Case
Pathfinder Engineering and Construction Co.
Keywords: Construction Industry
Cash, James I., Jr. "Pathfinder Engineering and Construction Co." Harvard Business School Case 181-018, August 1980.
- July 1980
- Case
Colonial Bakery Products Distribution Co.
Cash, James I., Jr. "Colonial Bakery Products Distribution Co." Harvard Business School Case 181-009, July 1980.
- July 1980 (Revised July 1984)
- Case
Corning Glass Works: Information Systems Planning
Cash, James I., Jr. "Corning Glass Works: Information Systems Planning." Harvard Business School Case 181-012, July 1980. (Revised July 1984.)
- August 1979 (Revised April 1984)
- Case
Decatur Industries, Inc.
Cash, James I., Jr. "Decatur Industries, Inc." Harvard Business School Case 180-010, August 1979. (Revised April 1984.)
- July 1979 (Revised July 1980)
- Case
Dallas Tire Corp. (A)
Cash, James I., Jr. "Dallas Tire Corp. (A)." Harvard Business School Case 180-006, July 1979. (Revised July 1980.)
- July 1979
- Supplement
Dallas Tire Corp. (B)
Keywords: Manufacturing Industry
Cash, James I., Jr. "Dallas Tire Corp. (B)." Harvard Business School Supplement 180-007, July 1979.
- July 1979
- Supplement
Dallas Tire Corp. (C)
Keywords: Manufacturing Industry
Cash, James I., Jr. "Dallas Tire Corp. (C)." Harvard Business School Supplement 180-008, July 1979.
- May 1979 (Revised March 1984)
- Case
Quality Life of New York
Cash, James I., Jr. "Quality Life of New York." Harvard Business School Case 179-200, May 1979. (Revised March 1984.)
- Research Summary
The Role of Information Technology in the Provision of Services
By: James I. Cash
James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details