Publications

June 2007
Case

AARP Foundation (A)

By: Srikant M. Datar, Herman B. Leonard, Marc J. Epstein and Thomas Goodwin

AARP Foundation--a leading non-profit corporation--must create a new "Dashboard" performance measurement tool to track the effectiveness of its new strategic plan. View Details

Keywords: Management Analysis, Tools, and Techniques; Performance Effectiveness; Performance Evaluation; Strategic Planning; Nonprofit Organizations; Welfare; Business Strategy

June 2007
Supplement

AARP Foundation (B)

By: Srikant M. Datar, Herman B. Leonard, Marc J. Epstein and Thomas Goodwin

Keywords: Non-Governmental Organizations; Nonprofit Organizations

June 2007
Teaching Note

Playgrounds and Performance: Results Management at KaBOOM! (TN) (A), (B) and (C)

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter

Keywords: Performance; Management

May 2007 (Revised May 2008)
Case

Digital Divide Data: A Social Enterprise in Action

By: Herman B. Leonard, Marc J. Epstein and Wendy Smith

Keywords: Social Enterprise; Leadership

2007
Book

Entrepreneurship in the Social Sector

By: Jane Wei-Skillern, James Austin, Herman Leonard and Howard Stevenson

"Entrepreneurship in the Social Sector provides an excellent overview of the many tools available to... View Details

Keywords: Entrepreneurship; Society

Find at Harvard

2007
Chapter

Measuring Performance

By: Herman B. Leonard

Keywords: Performance Productivity; Measurement and Metrics

March 2007
Class Lecture

Strategy, Leadership, and Performance Management in the Social Enterprise Sector (FSS)

By: Herman B. Leonard

Keywords: Social Enterprise; Nonprofit Organizations; Strategy; Leadership; Performance

Find at Harvard

2007
Article

Against Desperate Peril: High Performance in Emergency Preparation and Response

By: Dutch Leonard and Arnold M. Howitt

Keywords: Performance

2007
Chapter

Against Desperate Peril: High Performance in Emergency Preparation and Response

By: Herman B. Leonard

Keywords: Natural Disasters; Crisis Management; Performance Efficiency

2007
Chapter

When is Doing Business with the Poor Good - For the Poor? A Household and National Income Accounting Approach

By: Dutch Leonard

Keywords: Poverty; Welfare or Wellbeing; Accounting

December 2006 (Revised February 2007)
Case

Opportunity International: Measurement and Mission

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter

After a "first career" in business, HBS graduate Christopher Crane becomes CEO of a worldwide microfinance network. The organization's twin challenges are: 1) developing metrics to give it an accurate picture of its situation and impacts, and 2) generating rapid... View Details

Keywords: Microfinance; Measurement and Metrics; Problems and Challenges; Growth and Development Strategy; Business and Stakeholder Relations; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Financial Services Industry

2006
Chapter

Social Entrepreneurship: It's for Corporations, Too

By: Dutch Leonard, Ezequiel Reficco, Jane Wei-Skillern and James E. Austin

Keywords: Social Entrepreneurship; Corporate Social Responsibility and Impact

October 2006 (Revised November 2006)
Case

Integrated Packaging Corporation: Struggling to Do the Right Thing (A)

By: Herman B. Leonard and Orson Watson

As a child, Al Fuller had seen his working-class, African-American neighborhood disintegrate as factory jobs moved away. He resolved to help inner-city communities do better when he grew up. Some years later, as an accomplished university graduate with several years... View Details

Keywords: Business and Community Relations; Corporate Entrepreneurship; Social Issues; Factories, Labs, and Plants; Strategy; Management Style; Pulp and Paper Industry; Manufacturing Industry

October 2006 (Revised November 2006)
Supplement

Integrated Packaging Corporation: Struggling to Do the Right Thing (B)

By: Herman B. Leonard and Orson Watson

Keywords: Manufacturing Industry

October 2006 (Revised November 2006)
Supplement

Integrated Packaging Corporation: Struggling to Do the Right Thing (C)

By: Herman B. Leonard and Orson Watson

Keywords: Manufacturing Industry

September 2006
Article

In the Eye of the Storm

By: Dutch Leonard and Arnold M. Howitt

Keywords: Natural Disasters

June 2006 (Revised January 2007)
Case

Dana Hall: Funding a Mission (A)

By: F. Warren McFarlan, Herman B. Leonard and Melissa Tritter

Dana Hall is a private all-girls school in New England facing a crisis in its mission. As social norms shift away from single-sex education, the school's enrollment is falling and deficits are becoming the norm. At the same time, the modern vision for girls' education... View Details

Keywords: Crisis Management; Financing and Loans; Nonprofit Organizations; Mission and Purpose; Strategic Planning; Education Industry; England