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Publications

Publications

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  • All HBS Web  (120,094)
    • Faculty Publications  (71)

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    • All HBS Web  (120,094)
      • Faculty Publications  (71)

      Zaltman, GeraldRemove Zaltman, Gerald →

      ← Page 3 of 71 Results →
      • March 1997
      • Background Note

      Note on Customer Behavior

      By: Gerald Zaltman
      A review of selected key concepts that are useful for understanding customers. The importance of understanding customers is also discussed, along with a short description of new frontiers in the study of customer behavior. View Details
      Keywords: Knowledge; Marketing; Consumer Behavior
      Citation
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      Zaltman, Gerald. "Note on Customer Behavior." Harvard Business School Background Note 597-057, March 1997.
      • 1 Oct 1996
      • Conference Presentation

      Breaking Out of the Box: Meaning and Means

      By: G. Zaltman
      Keywords: Attitudes; Research
      Citation
      Related
      Zaltman, G. "Breaking Out of the Box: Meaning and Means." Paper presented at the Association for Consumer Research Annual Conference, Tucson, AZ, October 1, 1996.
      • summer 1996
      • Article

      Metaphorically Speaking

      By: Gerald Zaltman
      Citation
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      Zaltman, Gerald. "Metaphorically Speaking." Marketing Research 8, no. 2 (summer 1996).
      • October 1995
      • Article

      Influence Strategies in Buying Centers

      By: R. Venkatesh, A. J. Kohli and Gerald Zaltman
      Keywords: Strategy; Power and Influence
      Citation
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      Venkatesh, R., A. J. Kohli, and Gerald Zaltman. "Influence Strategies in Buying Centers." Journal of Marketing 59, no. 4 (October 1995): 71–82.
      • July–August 1995
      • Article

      Seeing the Voice of the Customer: Metaphor-based Advertising Research

      By: Gerald Zaltman and R. Coulter
      Keywords: Customers; Advertising; Research
      Citation
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      Zaltman, Gerald, and R. Coulter. "Seeing the Voice of the Customer: Metaphor-based Advertising Research." Journal of Advertising Research 35, no. 4 (July–August 1995): 35–51.
      • 1995
      • Chapter

      Amidword: Anthropology, Metaphors, and Cognitive Peripheral Vision

      By: G. Zaltman
      Keywords: Cognition and Thinking; Perception
      Citation
      Related
      Zaltman, G. "Amidword: Anthropology, Metaphors, and Cognitive Peripheral Vision." In Contemporary Marketing and Consumer Behavior: An Anthropological Sourcebook, edited by J. F. Sherry Jr.. Thousand Oaks, CA: Sage Publications, 1995.
      • 1994
      • Chapter

      Using the Zaltman Metaphor Elicitation Technique to Understand Brand Images

      By: R. Higie and G. Zaltman
      Keywords: Brands and Branding; Research
      Citation
      Related
      Higie, R., and G. Zaltman. "Using the Zaltman Metaphor Elicitation Technique to Understand Brand Images." In Advances in Consumer Research, Volume 21, edited by C. Allen and D. R. John. Provo, UT: Association for Consumer Research, 1994.
      • Article

      Factors Affecting Trust in Market Research Relationships

      By: C Moorman, R. Deshpande and G. Zaltman
      Keywords: Trust; Markets; Research; Relationships
      Citation
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      Moorman, C., R. Deshpande, and G. Zaltman. "Factors Affecting Trust in Market Research Relationships." Journal of Marketing 57, no. 1 (January 1993): 81–101.
      • 1993
      • Report

      Relationships Between Providers and Users of Market Research: The Role of Personal Trust

      By: Rohit Deshpandé, G. Zaltman and C Moorman
      Keywords: Marketing; Research; Trust; Relationships
      Citation
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      Deshpandé, Rohit, G. Zaltman, and C Moorman. "Relationships Between Providers and Users of Market Research: The Role of Personal Trust." Report, Marketing Science Institute, 1993.
      • August 1992
      • Article

      Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations

      By: C Moorman, G. Zaltman and Rohit Deshpandé
      Keywords: Markets; Research; Relationships; Trust; Organizations
      Citation
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      Moorman, C., G. Zaltman, and Rohit Deshpandé. "Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations." Journal of Marketing Research (JMR) 29, no. 3 (August 1992): 314–28.
      • 1991
      • Book

      Hearing the Voice of the Market: Competitive Advantage Through Creative Use of Market Information

      By: V. Barabba and G. Zaltman
      Keywords: Competitive Advantage; Markets; Information
      Citation
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      Barabba, V., and G. Zaltman. Hearing the Voice of the Market: Competitive Advantage Through Creative Use of Market Information. Boston: Harvard Business School Press, 1991.
      • 1 Oct 1990
      • Conference Presentation

      One Mega and Seven Basic Principles for Consumer Research

      By: G. Zaltman
      Keywords: Research; Demand and Consumers
      Citation
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      Zaltman, G. "One Mega and Seven Basic Principles for Consumer Research." In Association for Consumer Research Fellows' Award Speech. New York, October 1, 1990.
      • Article

      A Comparison of Factors Affecting Use of Marketing Information in Consumer and Industrial Firms

      By: Rohit Deshpandé and Gerald Zaltman
      Citation
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      Deshpandé, Rohit, and Gerald Zaltman. "A Comparison of Factors Affecting Use of Marketing Information in Consumer and Industrial Firms." Journal of Marketing Research (JMR) 24, no. 1 (February 1987): 114–118.
      • 1985
      • Chapter

      The Use of Market Research in Industrial Organizations

      By: Rohit Deshpandé and G. Zaltman
      Citation
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      Deshpandé, Rohit, and G. Zaltman. "The Use of Market Research in Industrial Organizations." In A Strategic Approach to Business Marketing, edited by Robert Spekman and David Wilson, 58–66. American Marketing Association, 1985.
      • Article

      A Comparison of Factors Affecting Researcher and Manager Perceptions of Market Research Use

      By: Rohit Deshpandé and Gerald Zaltman
      Citation
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      Deshpandé, Rohit, and Gerald Zaltman. "A Comparison of Factors Affecting Researcher and Manager Perceptions of Market Research Use." Journal of Marketing Research (JMR) 21, no. 1 (February 1984): 32–38.
      • Article

      Patterns of Research Use in Private and Public Sectors

      By: Rohit Deshpandé and G. Zaltman
      Citation
      Related
      Deshpandé, Rohit, and G. Zaltman. "Patterns of Research Use in Private and Public Sectors." Knowledge 4, no. 4 (June 1983): 561–575.
      • Article

      Factors Affecting the Consumption of Market Research: A Path Analysis

      By: Rohit Deshpandé and Gerald Zaltman
      Citation
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      Deshpandé, Rohit, and Gerald Zaltman. "Factors Affecting the Consumption of Market Research: A Path Analysis." Journal of Marketing Research (JMR) 19, no. 1 (February 1982): 14–31.
      • 1981
      • Chapter

      The Characteristics of Knowledge Use: Corporate and Public Policy Insights

      By: Rohit Deshpandé and Gerald Zaltman
      Citation
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      Deshpandé, Rohit, and Gerald Zaltman. "The Characteristics of Knowledge Use: Corporate and Public Policy Insights." Chap. 18 in Government Marketing: Theory and Practice, edited by Michael P. Mokwa and Steven E. Permut, 270–278. Public and Nonprofit Sector Marketing. New York, NY: Praeger, 1981.
      • 1981
      • Chapter

      The Characteristics of Knowledge Use: Corporate and Public Policy Insights

      By: Rohit Deshpandé and Gerald Zaltman
      Citation
      Related
      Deshpandé, Rohit, and Gerald Zaltman. "The Characteristics of Knowledge Use: Corporate and Public Policy Insights." Chap. 18 in Government Marketing: Theory and Practice, edited by Michael P. Mokwa and Steven E. Permut, 270–278. Public and Nonprofit Sector Marketing. New York, NY: Praeger, 1981.
      • 1979
      • Chapter

      Increasing the Utilization of Scientific and Technical Information: Guidelines for Research Producers and Users

      By: Rohit Deshpandé and Gerald Zaltman
      Citation
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      Deshpandé, Rohit, and Gerald Zaltman. "Increasing the Utilization of Scientific and Technical Information: Guidelines for Research Producers and Users." Chap. 7 in The Marketing of Scientific and Technical Information, edited by William Richard King and Gerald Zaltman, 93–109. Routledge, 1979.
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