Publications
Publications
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- All HBS Web
(120,300)
- Faculty Publications (321)
- November 2003
- Supplement
GDLN, Global Communications, Journey To Hope-short version
- September 2003 (Revised December 2003)
- Case
Royal Caribbean Cruises Ltd.
By: F. Warren McFarlan and Valerie Massoni
Focuses on the current IT applications portfolio and plans for the world's second largest cruise line. An IT-intensive organization, it forces students to think through how IT resources should be allocated in this dynamic environment and what kind of management system... View Details
- summer 2003
- Article
Leveraging the Incumbent's Advantage
By: Marco Iansiti, F. Warren McFarlan and George Westerman
- 2003
- Book
Seizing Strategic IT Advantage in China
By: F. Warren McFarlan, Richard L. Nolan and Guoqing Chen
- June 2003 (Revised December 2003)
- Case
Cathay Pacific: Doing More with Less
By: F. Warren McFarlan and Fred Young
This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details
- April 2003 (Revised September 2003)
- Case
Harold Morton and the Rivendell Board (A)
By: F. Warren McFarlan and Ingrid Vargas
Describes the thoughts of a new trustee prior to his first trustees meeting. View Details
- April 2003 (Revised September 2003)
- Case
Harold Morton and the Rivendell Board (B)
By: F. Warren McFarlan and Ingrid Vargas
Describes what happens as the trustee reflects on his first several years' experience. View Details
- March 2003
- Supplement
Free Internet Initiative in LaGrange, Georgia, The
- February 2003 (Revised August 2005)
- Case
UCB (A): Managing Information for Globalization and Innovation
By: F. Warren McFarlan and Brian DeLacey
This case presents a complex total MIS strategy case for a $3 billion European pharmaceutical/chemicals company based in Brussels. It covers corporate strategy alignment of IT portfolio, IT operations issues, and global coordination of IT. View Details
- February 2003 (Revised August 2005)
- Case
UCB: Growth Strategy (B)
By: F. Warren McFarlan and Brian DeLacey
Supplements the (A) case. View Details
- January 2003 (Revised August 2005)
- Case
CareGroup
By: F. Warren McFarlan and Robert D. Austin
Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details
- 2003
- Book
Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times
By: Cathleen Benko and F. Warren McFarlan
- 2003
- Book
Corporate Information Strategy and Management: Text and Cases
By: L. M. Applegate, F. W. McFarlan and R. D. Austin
- 2003
- Class Lecture
The New Strategic Weapon: Information Technology
- November 2002 (Revised May 2007)
- Case
Charles Schwab in 2002
By: Lynda M. Applegate, F. Warren McFarlan and Jamie Ladge
Details the evolution of the Charles Schwab business model, from its founding in 1975 to October 2002. The protagonist, David Pottruck, is faced with re-inventing the firm as a full-service brokerage at a time of tremendous industry instability as the industry reels... View Details
- 2002
- Book
Corporate Information Strategy and Management: The Challenge of Doing Business in a Network Economy
By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
- September 2002
- Supplement
George McClelland at Kendall Square Research Corp.
By: F. Warren McFarlan and Lynn S. Paine
- August 2002 (Revised May 2005)
- Teaching Note
Postgirot Bank and Provment AB: Managing the Cost of IT Operations, TN
Teaching Note for (9-302-061). View Details
- 2002
- Chapter
Information and Competition: Early 21st Century
- July 2002 (Revised March 2005)
- Case
Kendall Square Research Corporation (A) (Abridged)
By: William J. Bruns Jr. and F. Warren McFarlan
Kendall Square Research was a small competitor in the supercomputer industry. Sales grew rapidly in 1992 and early 1993, and the company sold stock to the public for the first time. Analysts forecasted higher earnings for 1993, then the company's revenue recognition... View Details