Publications
Publications
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- All HBS Web
(120,116)
- Faculty Publications (321)
- November 1994 (Revised August 1995)
- Supplement
Canadian Airlines: Reservations About Its Future (B)
By: F. Warren McFarlan, Duncan G. Copeland and Chris L Marshall
- September 1994
- Case
American Airlines: Object Oriented Flight Dispatching Systems
By: F. Warren McFarlan and Espen Andersen
American Airlines Describes has organized and developed their Systems Operation Control (SOC) center in Dallas, from which the day-to-day running of the airline takes place. This case details the decision support system used by the flight dispatchers, and the... View Details
- July 1994 (Revised August 1994)
- Case
Air Products and Chemicals, Inc.: Project ICON (D)
By: F. Warren McFarlan and C.J. Meadows
- June 1994
- Case
Harvey Cohen
An introductory case in the construction of financial statements from basic financial transactions where inflation accounting is an issue. A rewritten version of an earlier case. View Details
- December 1993
- Case
Severn Trent Water (A): A Change of IMAGE
By: F. Warren McFarlan and Chris L Marshall
- December 1993
- Case
Severn Trent Water (B): Reaping the Technology Dividend
By: F. Warren McFarlan and Chris L Marshall
Keywords: Information Technology
- July 1993
- Case
Future of Distributed Systems at Aetna, The
By: F. Warren McFarlan and Chris L Marshall
- June 1993
- Case
General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A) and (B) (Abridged)
By: F. Warren McFarlan and Katherine N. Seger
Describes the largest information systems outsourcing agreement in the industry from the perspectives of both companies involved in the deal. View Details
- April 1993 (Revised May 1994)
- Case
General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)
By: F. Warren McFarlan and Katherine Seger
Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry
- April 1993 (Revised December 2001)
- Case
General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)
By: F. Warren McFarlan and Katherine Seger
Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details
Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Information Technology Industry
- April 1993 (Revised December 2001)
- Case
General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)
By: F. Warren McFarlan and Katherine Seger
Outlines the full architecture of an outsourcing agreement and allows the class to discuss what should and should not be in such agreements. View Details
- April 1993 (Revised June 1993)
- Supplement
General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (D)
By: F. Warren McFarlan and Katherine Seger
Designed to be handed out after discussion of the (C) case. View Details
Keywords: Job Cuts and Outsourcing
- September 1992
- Teaching Note
Agrico, Inc.-- A Software Dilemma TN
Teaching Note for (9-189-085). View Details
Keywords: Information Technology Industry
- September 1992
- Teaching Note
Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions TN
- June 1992 (Revised March 2006)
- Case
Concordia Casting Company
Describes five years of development in a centralized data processing activity serving a highly decentralized corporation. Data processing manager discovers that a major software system conversion is a full year behind schedule, and subsequently makes several managerial... View Details
- 1992
- Book
Corporate Information Systems Management: Text and Cases
By: J. I. Cash Jr., F. W. McFarlan and J. L. McKenney
- 1992
- Book
Corporate Information Systems Management: Issues Facing Senior Executives
By: J. I. Cash Jr., F. W. McFarlan and J. L. McKenney
- October 1991 (Revised May 1992)
- Case
Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions
By: F. Warren McFarlan and C. J. Meadows