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- All HBS Web
(120,194)
- Faculty Publications (321)
- July 2002
- Case
Kendall Square Research Corporation (B2) (Abridged)
By: William J. Bruns Jr. and F. Warren McFarlan
Supplements the (A) (Abridged) case. View Details
Keywords: Computer Industry
Bruns, William J., Jr., and F. Warren McFarlan. "Kendall Square Research Corporation (B2) (Abridged)." Harvard Business School Case 303-037, July 2002.
- July 2002
- Teaching Note
Tale of Two Airlines in the Network Age: Or Why the Spirit of King George III is Alive and Well!, TN
Teaching Note for (9-302-128). A rewritten version of an earlier teaching note. View Details
Keywords: Air Transportation Industry
- 2002
- Working Paper
The Tortoise and the Hare: An Empirical Investigation of the Dynamics of Integration, Differentiation and Incumbent Adaptation
By: George Westerman, Marco Iansiti and F. Warren McFarlan
- June 2002
- Case
Tale of Two Airlines in the Network Age: Or Why the Spirit of King George III Is Alive and Well!
Describes an airline service incident that ought not to have happened in the network age. Inadequate use of available technology creates service problems. A rewritten version of an earlier case. View Details
Keywords: Air Transportation; Information Management; Information Technology; Service Delivery; Problems and Challenges; Air Transportation Industry
McFarlan, F. Warren. "Tale of Two Airlines in the Network Age: Or Why the Spirit of King George III Is Alive and Well!" Harvard Business School Case 302-128, June 2002.
- 2002
- Working Paper
The Incumbent's Advantage
By: Marco Iansiti, F. Warren McFarlan and George Westerman
- 2002
- Casebook
Creating Business Advantage in the Information Age
By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
Applegate, Lynda M., Robert D. Austin, and F. Warren McFarlan. Creating Business Advantage in the Information Age. Boston, MA: McGraw-Hill, 2002.
- 2002
- Manual
Instructor's Manual to accompany Creating Business Advantage in the Information Age
By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
- February 2002
- Case
Free Internet Initiative in LaGrange, Georgia
By: F. Warren McFarlan, Mark Keil and Garrett W. Meader
LaGrange, GA was the first city in the world to offer free Internet access to citizens. The city manager and mayor must assess the project and decide whether to continue. This case chronicles the city's efforts to build a telecommunications infrastructure and offer... View Details
Keywords: Internet and the Web; Infrastructure; Technology Adoption; Cost vs Benefits; Information Technology Industry; Telecommunications Industry; Georgia (state, US)
McFarlan, F. Warren, Mark Keil, and Garrett W. Meader. "Free Internet Initiative in LaGrange, Georgia." Harvard Business School Case 302-041, February 2002.
- January 2002 (Revised February 2002)
- Case
Postgirot Bank and Provment AB: Managing the Cost of IT Operations
By: F. Warren McFarlan and Nancy Bartlett
Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details
Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software
McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)
- January 2002 (Revised May 2002)
- Case
Digital China Holdings Limited: ERP as a Platform for Building New Capabilities
By: F. Warren McFarlan, Guoqing Chen and Kai Reimers
This case analyzes a complex ERP implementation that takes place in one of the leading companies in China. The issues are indistinguishable from those facing a U.S. organization. View Details
Keywords: Internet and the Web; Technology Adoption; Information Technology; Complexity; Problems and Challenges; China
McFarlan, F. Warren, Guoqing Chen, and Kai Reimers. "Digital China Holdings Limited: ERP as a Platform for Building New Capabilities." Harvard Business School Case 302-080, January 2002. (Revised May 2002.)
- December 2001
- Case
Cisco China
By: F. Warren McFarlan, Guoqing Chen and David Kiron
Designed to show how Cisco has taken its U.S.-based infrastructure and applied it to China. It is stunning in its impact as one notes how so much of what is being done in the United States in terms of the intranet has been transferred to China. View Details
Keywords: Internet and the Web; Web Services Industry; Information Technology Industry; China; United States
McFarlan, F. Warren, Guoqing Chen, and David Kiron. "Cisco China." Harvard Business School Case 302-069, December 2001.
- December 2001
- Case
Alibaba.com (B)
By: F. Warren McFarlan and Fred Young
The challenges the largest Chinese electronic commerce company faces many challenges at the end of 2001. This case describes how it has completely reoriented its strategy in the past 12 months to become a B-to-B company. The key question is: Will it work and what... View Details
Keywords: Business or Company Management; Business Strategy; Internet and the Web; Problems and Challenges; Information Technology Industry; China; United States
McFarlan, F. Warren, and Fred Young. "Alibaba.com (B)." Harvard Business School Case 302-073, December 2001.
- December 2001 (Revised January 2002)
- Case
COSCO
By: F. Warren McFarlan and David Lane
Focuses on the IT challenges facing COSCO, one of the largest shipping companies in the world, as it deals with the Internet and modern information technology. The challenge is to understand what they are trying to do and understand the complexity of the task. View Details
Keywords: Internet and the Web; Information Technology; Organizational Change and Adaptation; Technological Innovation; Complexity; Problems and Challenges; Shipping Industry; China
McFarlan, F. Warren, and David Lane. "COSCO." Harvard Business School Case 302-051, December 2001. (Revised January 2002.)
- December 2001
- Case
iSteelAsia-2001
By: F. Warren McFarlan and Iris T. Li
Presents a follow-up one year later. Shows how this online steel distributor has now reached breakeven. Focuses on the new challenges for the future. View Details
Keywords: Management Analysis, Tools, and Techniques; Economy; Goods and Commodities; Cross-Cultural and Cross-Border Issues; Information; Knowledge Use and Leverage; Problems and Challenges; Steel Industry; China; United States
McFarlan, F. Warren, and Iris T. Li. "iSteelAsia-2001." Harvard Business School Case 302-074, December 2001.
- December 2001 (Revised November 2005)
- Case
Li & Fung (B): Internet Issues
By: F. Warren McFarlan and Iris T. Li
Supplements the (A) case. View Details
McFarlan, F. Warren, and Iris T. Li. "Li & Fung (B): Internet Issues." Harvard Business School Case 302-075, December 2001. (Revised November 2005.)
- December 2001 (Revised June 2002)
- Case
Shenzhen Stock Exchange
By: F. Warren McFarlan, Guoqing Chen, David Kiron and Iris T. Li
The second largest stock exchange in China, shows a surprising sophistication. This case describes the company's growth and underlying technology. View Details
Keywords: Networks; Internet and the Web; Business Growth and Maturation; Infrastructure; Financial Services Industry; China
McFarlan, F. Warren, Guoqing Chen, David Kiron, and Iris T. Li. "Shenzhen Stock Exchange." Harvard Business School Case 302-070, December 2001. (Revised June 2002.)
- December 2001
- Case
SinoSecurities.com
By: F. Warren McFarlan and Fred Young
Describes a complex software project that has run into difficulties. Students must decide whether to press forward, stop the project, or reconfigure it. Illustrates many of the similarities to challenges facing U.S. and Chinese companies in this difficult arena. View Details
Keywords: Information Technology; Applications and Software; Decisions; Problems and Challenges; Financial Services Industry; China; United States
McFarlan, F. Warren, and Fred Young. "SinoSecurities.com." Harvard Business School Case 302-072, December 2001.
- October 2001
- Teaching Note
Merrill Lynch: Integrated Choice (Abridged)TN
Teaching Note for (9-301-081). View Details
Keywords: Financial Services Industry
- September 2001
- Teaching Note
adM@rt (A) and (B)TN
Teaching Note for (9-301-046) and (9-301-083). View Details
- September 2001
- Teaching Note
Cisco Systems Architecture: ERP and Web-enabled IT TN
Teaching Note for (9-301-099). View Details
Keywords: Information Technology Industry