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    • All HBS Web  (120,149)
      • Faculty Publications  (287)

      Bartlett, Christopher A.Remove Bartlett, Christopher A. →

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      • May 1992 (Revised June 1993)
      • Case

      Jan Carlzon: CEO at SAS (A)

      By: Christopher A. Bartlett
      Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details
      Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry
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      Bartlett, Christopher A. "Jan Carlzon: CEO at SAS (A)." Harvard Business School Case 392-149, May 1992. (Revised June 1993.)
      • May 1992 (Revised May 1993)
      • Supplement

      Jan Carlzon: CEO at SAS (B)

      By: Christopher A. Bartlett
      Summarizes Carlzon's new focus externally on building alliances and acquiring travel service companies. Describes the financial problems resulting from the recession and the Gulf War crisis. Designed as an in-class handout to highlight the long-term management... View Details
      Keywords: Acquisition; Financial Crisis; Problems and Challenges; Planning; Leadership; Alliances; Strategy; Air Transportation Industry
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      Bartlett, Christopher A. "Jan Carlzon: CEO at SAS (B)." Harvard Business School Supplement 392-150, May 1992. (Revised May 1993.)
      • May 1992 (Revised September 2019)
      • Case

      Richardson Sheffield

      By: Christopher A. Bartlett and Ashish Nanda
      The case traces Bryan Upton’s 20-plus years as managing director of a Sheffield-based cutlery company and describes the strategic and organizational actions he took to raise sales and earnings at more than 25% annually, even as the local industry was in steep... View Details
      Keywords: Human Resource Management; Human Resource Practices; General Management; Human Resources; Management; Leadership; Strategy; United Kingdom
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      Bartlett, Christopher A., and Ashish Nanda. "Richardson Sheffield." Harvard Business School Case 392-089, May 1992. (Revised September 2019.)
      • May 1992 (Revised August 1996)
      • Case

      NIKE in Transition (A): The Ascendancy of Bob Woodell

      By: Christopher A. Bartlett
      Explores Bob Woodell's tenure as Nike's first COO. Describes development of Woodell's management style, his attempts to develop the organization, and his responses to unforeseen business problems. Changing market forces, new competitors, a build-up of low-end... View Details
      Keywords: Conferences; Crisis Management; Management Style; Marketing Strategy; Organizational Change and Adaptation; Performance Evaluation; Competition
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      Bartlett, Christopher A. "NIKE in Transition (A): The Ascendancy of Bob Woodell." Harvard Business School Case 392-105, May 1992. (Revised August 1996.)
      • May 1992 (Revised May 2002)
      • Case

      NIKE in Transition (B): Phil Knight Returns

      By: Christopher A. Bartlett
      After returning to the CEO/COO job, Phil Knight makes changes to Nike's strategy, organization, and management between 1983 and 1987 aimed at making Nike more responsive to the market place. He takes cost-cutting measures, and experiments with several management and... View Details
      Keywords: Change; Entrepreneurship; Cost Management; Growth and Development Strategy; Brands and Branding; Organizational Change and Adaptation; Business Strategy
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      Bartlett, Christopher A. "NIKE in Transition (B): Phil Knight Returns." Harvard Business School Case 392-106, May 1992. (Revised May 2002.)
      • May 1992 (Revised August 1996)
      • Supplement

      NIKE in Transition (C): A Second COO

      By: Christopher A. Bartlett
      After two years of stunning financial results, Knight again appoints a new COO, Dick Donahue. Are Knight and Nike ready for a new COO? How does Donahue differ from Woodell? Will his personality, style, and agenda fit with the new Nike Knight has created? Also describes... View Details
      Keywords: Policy; Growth and Development; Leadership Style; Management Succession; Managerial Roles; Organizational Structure; Strategy; Apparel and Accessories Industry
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      Bartlett, Christopher A. "NIKE in Transition (C): A Second COO." Harvard Business School Supplement 392-107, May 1992. (Revised August 1996.)
      • February 1992
      • Teaching Note

      Industrias Gessy-Lever Limitada, Teaching Note

      By: Christopher A. Bartlett
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      Bartlett, Christopher A. "Industrias Gessy-Lever Limitada, Teaching Note." Harvard Business School Teaching Note 392-033, February 1992.
      • 1992
      • Book

      Transnational Management: Text, Cases and Readings in Cross Border Management

      By: Christopher A. Bartlett and Sumantra Ghoshal
      Keywords: Cross-Cultural and Cross-Border Issues
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      Bartlett, Christopher A., and Sumantra Ghoshal. Transnational Management: Text, Cases and Readings in Cross Border Management. Burr Ridge, IL: Irwin, 1992.
      • 1992
      • Chapter

      MNCs: Get Off the Reorganization Merry-go-round

      By: C. A. Bartlett
      Keywords: Organizational Change and Adaptation
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      Bartlett, C. A. "MNCs: Get Off the Reorganization Merry-go-round." In Organization. 3rd ed. Edited by P. F. Schlesinger. Homewood, IL: Irwin, 1992.
      • December 1991
      • Supplement

      General Electric: Jack Welch's Second Wave, Video

      By: Christopher A. Bartlett
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      Bartlett, Christopher A. "General Electric: Jack Welch's Second Wave, Video." Harvard Business School Video Supplement 392-508, December 1991.
      • 1991
      • Book

      Global Marketing Management

      By: Robert D. Buzzell, John A. Quelch and Christopher A. Bartlett
      Keywords: Globalization; Marketing; Management
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      Buzzell, Robert D., John A. Quelch, and Christopher A. Bartlett. Global Marketing Management. 2nd ed. Reading, MA: Addison-Wesley Publishing Company, 1991.
      • November 1991 (Revised July 1995)
      • Case

      Body Shop International

      By: Christopher A. Bartlett
      Describes the start-up and rapid growth of a company whose founder holds strong, non-traditional beliefs about the role of the corporation and its responsibility to society. After profiling Anita Roddick as a person, the case describes the anti-mainstream approach she... View Details
      Keywords: Business Startups; Business Growth and Maturation; Leadership Style; Management Succession; Management Teams; Corporate Social Responsibility and Impact; Values and Beliefs; Global Strategy; Beauty and Cosmetics Industry
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      Bartlett, Christopher A. "Body Shop International." Harvard Business School Case 392-032, November 1991. (Revised July 1995.)
      • September 1991
      • Supplement

      NIKE Series, Video

      By: Christopher A. Bartlett and Malcolm S. Salter
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      Bartlett, Christopher A., and Malcolm S. Salter. "NIKE Series, Video." Harvard Business School Video Supplement 392-504, September 1991.
      • Article

      Global Strategic Management: Impact on the New Frontiers of Strategy Research

      By: C. A. Bartlett and S. Ghoshal
      Keywords: Global Range; Strategy; Management; Research
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      Bartlett, C. A., and S. Ghoshal. "Global Strategic Management: Impact on the New Frontiers of Strategy Research." Strategic Management Journal 12 (Summer 1991): 5–16.
      • June 1991 (Revised October 1991)
      • Case

      General Electric: Reg Jones and Jack Welch

      By: Francis Aguilar and Christopher A. Bartlett
      When GE's retiring Reginald Jones turned the job of CEO over to Jack Welch on April 1, 1981, the Wall Street Journal reported that GE had "decided to replace a legend with a live wire." Some wondered if the young dynamo could fill the elder statesman's very large... View Details
      Keywords: Management Teams; Business or Company Management; Change Management; Leading Change; Restructuring; Investment; Strategic Planning; Organizational Change and Adaptation; Management Succession
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      Aguilar, Francis, and Christopher A. Bartlett. "General Electric: Reg Jones and Jack Welch." Harvard Business School Case 391-144, June 1991. (Revised October 1991.)
      • June 1991 (Revised April 1993)
      • Case

      General Electric: Jack Welch's Second Wave (A)

      By: Christopher A. Bartlett
      By the mid 1980's Jack Welch had completely transformed General Electric with more than 300 divestitures and acquisitions since the beginning of the decade. Welch insisted that his business units be number one or number two in their markets, and have the strength of... View Details
      Keywords: Business Conglomerates; Transformation; Employee Relationship Management; Planning; Corporate Strategy
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      Bartlett, Christopher A. "General Electric: Jack Welch's Second Wave (A)." Harvard Business School Case 391-248, June 1991. (Revised April 1993.)
      • June 1991
      • Supplement

      Philips Group--1990

      By: Christopher A. Bartlett
      Describes the strategic and organizational changes introduced by Cor Van Der Klugt as he becomes CEO. View Details
      Keywords: Management Teams; Organizational Change and Adaptation; Strategy
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      Bartlett, Christopher A. "Philips Group--1990." Harvard Business School Supplement 391-245, June 1991.
      • 1991
      • Book

      Business Policy: Text and Cases

      By: J. L. Bower, Christopher A. Bartlett, C. Roland Christensen, Andrall E. Pearson and Kenneth R. Andrews
      Keywords: Policy; Cases
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      Bower, J. L., Christopher A. Bartlett, C. Roland Christensen, Andrall E. Pearson, and Kenneth R. Andrews. Business Policy: Text and Cases. 7th ed. Homewood, IL: Irwin, 1991.
      • February 1991
      • Teaching Note

      Matsushita Electric Industrial (MEI) in 1987, Teaching Note

      By: Christopher A. Bartlett
      Teaching Note for (9-388-144). View Details
      Keywords: Electronics Industry
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      Bartlett, Christopher A. "Matsushita Electric Industrial (MEI) in 1987, Teaching Note." Harvard Business School Teaching Note 391-029, February 1991.
      • 1991
      • Chapter

      Innovation Processes in Multinational Corporations

      By: S. Ghoshal and C. A. Bartlett
      Keywords: Multinational Firms and Management; Innovation and Invention; Business Processes
      Citation
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      Ghoshal, S., and C. A. Bartlett. "Innovation Processes in Multinational Corporations." In A Diagnostic Approach to Organizational Behavior. 3rd ed. Edited by Judith R. Gordon. Needham, MA: Allyn & Bacon, 1991.
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