Benjamin (Ben) Creo - Publications - Faculty & Research - Harvard Business School

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October 2024
Case

Parexel: Scaling Up and Industry Dynamics

By: Regina E. Herzlinger and Ben Creo

Through the lens of biopharmaceutical contract research organization (CRO) PAREXEL, this case traces the evolution of the firm as it reinvents itself in response to the transformation of the CRO sector from a small, secondary cluster of firms into a major player with... View Details

Keywords: Research; Innovation and Invention; Business Model; Transformation; Globalization; Information Technology; Competitive Advantage; Pharmaceutical Industry

August 2024 (Revised August 2024)
Background Note

Note on Adherence in Healthcare

By: Regina E. Herzlinger, Zachery Page and Ben Creo

This note provides an overview of adherence in healthcare. It discusses systemwide costs of non-adherence, common barriers to adherence, relevant stakeholders, novel compliance tactics, and the impact on digital therapeutic adoption. It is recommended as a companion to... View Details

August 2024
Background Note

Note on Creating Business Plans for Innovative Health Care Ventures

By: Regina E. Herzlinger, Ben Creo, Lee Kaplan and Brian L. Walker

July–August 2024
Article

The Middle Path to Innovation

By: Regina E. Herzlinger, Duke Rohlen, Ben Creo and Will Kynes

Too many companies are failing to innovate. One reason, say the authors, is the polarized approach companies take to innovation. At one end of the spectrum, corporate R&D efforts tend to focus on product refreshes and incremental line upgrades that generate modest... View Details

Keywords: Innovation Strategy; Medical Devices and Supplies Industry

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May 2, 2024
Article

Require Hospitals to Disclose Their Pandemic Plans Now

By: Regina E. Herzlinger, Richard J. Boxer and Ben Creo

The COVID-19 pandemic demonstrated that U.S. hospital and health care systems were ill-prepared for the surge of patients who overwhelmed available health care resources. An overlooked resource deserves more attention: the availability of intensive care unit (ICU)... View Details

Keywords: COVID-19 Pandemic; Crisis Management; Knowledge Sharing; Governance Compliance; Planning; Health Industry; United States

September 2010
Case

Freddie Mac: Managing in Conservatorship

By: Robert Steven Kaplan, Nitin Nohria and Ben Creo

Ed Haldeman has recently become CEO of Freddie Mac, one of three major government sponsored enterprises (GSEs) charged with supporting U.S. residential mortgage finance. The company was placed into conservatorship by the U.S. treasury on September 7, 2008.... View Details

Keywords: Change Management; Financial Crisis; Mortgages; Leadership; Organizational Culture; Business and Government Relations; Financial Services Industry; United States

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October 2009 (Revised December 2009)
Teaching Note

Steel Street (TN)

By: Arthur I Segel, Ben Creo and Justin Seth Ginsburgh

Teaching Note for [210010]. View Details

August 2009 (Revised January 2012)
Case

Steel Street

By: Arthur I Segel, William J. Poorvu, Ben Creo and Justin Seth Ginsburgh

The case involves repositioning an old 6-story warehouse in Pittsburgh and many of the issues of rehabilitation and selecting and managing the development team especially in a world of capital market uncertainty. The case also demonstrates the alignment of interests of... View Details

Keywords: Construction; Capital Markets; Financial Management; Investment; Property; Urban Development; Real Estate Industry; Pittsburgh

July 2009
Teaching Note

The Miami Project to Cure Paralysis (TN)

By: Robert Steven Kaplan, Christopher Marquis and Ben Creo

Teaching Note for [408003]. View Details

Keywords: Nonprofit Organizations; Research; Health Care and Treatment; Medical Specialties; Financing and Loans; Leadership; Strategy; Problems and Challenges; Health Testing and Trials; Miami

May 2009
Teaching Note

Equity International: The Second Act (TN)

By: Nicolas P. Retsinas and Ben Creo

Teaching Note for [209110]. View Details

Keywords: Private Equity; Investment; Alignment; Leadership Style; Experience and Expertise; Globalization; Interests; Brazil; Mexico

April 2009 (Revised December 2010)
Case

Equity International: The Second Act

By: Nicolas P. Retsinas, Ben Creo and Ricardo Reisen de Pinho

Thomas McDonald, senior vice president of Equity International (EI), is weighing an investment in the Brazilian homebuilder Gafisa. Was this the right country? The right company? The right co-investor? The right time? McDonald would be investing alongside a Brazilian... View Details

Keywords: Private Equity; Investment; Emerging Markets; Partners and Partnerships; Interests; Brazil

January 2009 (Revised June 2014)
Supplement

CityCenter (B): Economics and Delivery

By: A. Eugene Kohn, John D. Macomber and Ben Creo

Bill Smith is informed by his general contractor that a key component of the Aria Resort is going to be delayed. Aria is the centerpiece of CityCenter: a $9 billion complex and a bet-the-firm decision for MGM Mirage. Smith must make a decision as to whether to force... View Details

Keywords: Buildings and Facilities; Decision Choices and Conditions; Construction; Finance; Organizational Structure; Projects; Complexity

January 2009 (Revised June 2014)
Case

CityCenter (A): Vision and Design

By: A. Eugene Kohn, John D. Macomber and Ben Creo

CityCenter is a $9 billion project for MGM MIRAGE. The project's star architects have a major disagreement about a critical design issue. Bill Smith, head of the MGM MIRAGE Design Group, must resolve this issue to the satisfaction of all the project's stakeholders.... View Details

Keywords: Buildings and Facilities; Cost vs Benefits; Design; Construction; Projects; Business and Stakeholder Relations; Conflict Management; Value Creation

January 2009 (Revised April 2009)
Case

Disaster in April: The Obligations of Kelly Construction

By: John D. Macomber, Christopher M. Gordon and Ben Creo

A construction company experiences a crane accident with multiple fatalities. The CEO, a client, and an employee must make choices to meet the company's obligations. Set in 2006, the case looks at the choices faced by board members of a museum that is an important... View Details

Keywords: Business Exit or Shutdown; Family Business; Insolvency and Bankruptcy; Governing and Advisory Boards; Compensation and Benefits; Contracts; Crisis Management; Construction Industry

October 2008 (Revised August 2010)
Background Note

Understanding the Credit Crisis of 2007 to 2008

By: Arthur I Segel and Ben Creo

This note details the background of the credit crisis, discusses potential causes of it, and considers its ramifications. The exhibits contain a variety of pertinent data regarding the rise of securitization, debt levels, and typical aspects of financial crises. A new... View Details

Keywords: Financial Crisis; Borrowing and Debt; Credit; Financial Instruments; Financial Management; Financial Markets

October 2008
Teaching Note

Grosvenor Group Limited (TN)

By: Arthur I Segel and Ben Creo

Teaching Note for [207064]. View Details

Keywords: Resource Allocation; Market Transactions; Property; Financial Instruments; Assets; Emerging Markets; Real Estate Industry

October 2008 (Revised January 2015)
Teaching Note

Polanco: A Fashionable Opportunity

By: Arthur I Segel and Ben Creo

Teaching Note for [209012]. View Details

Keywords: Investment; Planning; Buildings and Facilities; Construction; Design; Property; Opportunities; Legal Liability; Real Estate Industry; Mexico

September 2008
Teaching Note

Allston: Brand vs. Architecture (TN)

By: Christopher M. Gordon and Ben Creo

Teaching Note for [208079]. View Details

Keywords: Brands and Branding; Buildings and Facilities; Selection and Staffing; Massachusetts

August 2008
Teaching Note

North Goes East (TN)

By: Nicolas P. Retsinas and Ben Creo

Teaching Note for [208136]. View Details

Keywords: Investment; Investment Funds; Partners and Partnerships; Investment Return; Leadership Style; Opportunities; Real Estate Industry; Financial Services Industry; Europe

August 2008 (Revised January 2014)
Case

Polanco: A Fashionable Opportunity

By: Arthur I Segel and Ben Creo

Roberto Charvel is a young MBA graduate making his first personal real estate investment in his native Mexico City. Charvel is planning to purchase and renovate a nine-unit apartment building. Is the market good? Should he sell or lease the units? How should he handle... View Details

Keywords: Investment; Housing; Leasing; Property; Real Estate Industry; Mexico City

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