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      • June 2024
      • Teaching Note

      Major League Baseball: Changing the Rules of America's Pastime

      By: Stephen A. Greyser, Mac Levin and Brent Schwarz
      Teaching Note for HBS Case No. 924-307. The Teaching Note offers suggestions for using the case as a “product innovation” for different levels of students and their knowledge of baseball. Discussion plan questions for instructors are provided in the context of MLB’s... View Details
      Keywords: Business Model; Business and Stakeholder Relations; Media; Product; Sports Industry
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      Greyser, Stephen A., Mac Levin, and Brent Schwarz. "Major League Baseball: Changing the Rules of America's Pastime." Harvard Business School Teaching Note 924-308, June 2024.
      • June 2024 (Revised September 2024)
      • Case

      Major League Baseball: Changing the Rules of America's Pastime

      By: Stephen A. Greyser, Mac Levin and Brent Schwarz
      This case describes the efforts of Major League Baseball (MLB) to make meaningful changes in the rules affecting the ways the game is played. These changes are intended to speed the pace of the game and make it more appealing to younger fans. The principal changes... View Details
      Keywords: Change Management; Age; Games, Gaming, and Gambling; Leading Change; Organizational Change and Adaptation; Demand and Consumers; Sports Industry
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      Greyser, Stephen A., Mac Levin, and Brent Schwarz. "Major League Baseball: Changing the Rules of America's Pastime." Harvard Business School Case 924-307, June 2024. (Revised September 2024.)
      • July 2024
      • Article

      Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings

      By: Jason B. Liu, Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia and Andrea L. Pusic
      This article describes the strategies that leaders at the Mass General Brigham (MGB) health system have used in launching a standardized patient-reported outcome measure (PROM) collection program in 2012, a major step in the value-based transformation of health care.... View Details
      Keywords: Patient-reported Outcomes; Value Based Health Care; Health Care and Treatment; Transformation; Outcome or Result; Organizational Change and Adaptation; Performance Improvement; Health Industry
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      Liu, Jason B., Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia, and Andrea L. Pusic. "Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings." NEJM Catalyst Innovations in Care Delivery 5, no. 7 (July 2024).
      • June 2024 (Revised September 2024)
      • Case

      Driving Scale with Otto

      By: Rebecca Karp, David Allen and Annelena Lobb
      This case asks how startup founders make scaling decisions in light of their priorities for their business and for themselves. Otto was a technology company that applied artificial intelligence technology to sales. It deployed natural language processing to find sales... View Details
      Keywords: Artificial Intelligence; Natural Language Processing; B2B; B2B Innovation; Scaling; Scaling Tech Ventures; Business Startups; AI and Machine Learning; Finance; Sales; Business Strategy; Growth and Development Strategy; Entrepreneurship; Information Technology Industry; United States; Cambridge; New York (city, NY); Spain
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      Karp, Rebecca, David Allen, and Annelena Lobb. "Driving Scale with Otto." Harvard Business School Case 724-407, June 2024. (Revised September 2024.)
      • June 2024
      • Supplement

      GameStop: Social Media Finds a Cheat Code – Instructor Template

      By: Joseph Pacelli
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      Pacelli, Joseph. "GameStop: Social Media Finds a Cheat Code – Instructor Template." Harvard Business School Spreadsheet Supplement 124-720, June 2024.
      • June 2024
      • Supplement

      GameStop: Social Media Finds a Cheat Code – Student Template

      By: Joseph Pacelli
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      Pacelli, Joseph. "GameStop: Social Media Finds a Cheat Code – Student Template." Harvard Business School Spreadsheet Supplement 124-719, June 2024.
      • 2024
      • Working Paper

      Incrementality Representation Learning: Synergizing Past Experiments for Intervention Personalization

      By: Ta-Wei Huang, Eva Ascarza and Ayelet Israeli
      This paper introduces Incrementality Representation Learning (IRL), a novel multitask representation learning framework that predicts heterogeneous causal effects of marketing interventions. By leveraging past experiments, IRL efficiently designs and targets... View Details
      Keywords: Heterogeneous Treatment Effect; Multi-task Learning; Representation Learning; Personalization; Promotion; Deep Learning; Field Experiments; Customer Focus and Relationships; Customization and Personalization
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      Huang, Ta-Wei, Eva Ascarza, and Ayelet Israeli. "Incrementality Representation Learning: Synergizing Past Experiments for Intervention Personalization." Harvard Business School Working Paper, No. 24-076, June 2024.
      • June 2024
      • Teaching Note

      Miami's Climate Tech Potential (A): The State of Play

      By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
      Teaching Note for HBS Case No. 324-119. Miami-Dade County led the work to get South Florida designated a national climate resilience tech hub, the only one of 31 focused on climate change, an urgent major issue for the region in light of global warming and sea level... View Details
      Keywords: Technology; Climate; Entrepreneur; Development; Startup; Climate Change; Venture Capital; Investment; Entrepreneurship; Green Technology; Government Administration; City; Miami
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      Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "Miami's Climate Tech Potential (A): The State of Play." Harvard Business School Teaching Note 324-132, June 2024.
      • June 2024
      • Case

      VC Journey Vignette (A): Board Formation and Onboarding

      By: Jeffrey J. Bussgang and Jackie Grant
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      Bussgang, Jeffrey J., and Jackie Grant. "VC Journey Vignette (A): Board Formation and Onboarding." Harvard Business School Case 824-205, June 2024.
      • June 2024
      • Supplement

      VC Journey Vignette (B): Navigating Turbulent Times

      By: Jeffrey J. Bussgang and Jackie Grant
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      Bussgang, Jeffrey J., and Jackie Grant. "VC Journey Vignette (B): Navigating Turbulent Times." Harvard Business School Supplement 824-206, June 2024.
      • June 2024
      • Supplement

      VC Journey Vignette (C): Leadership Crossroads—Retain or Replace the CEO?

      By: Jeffrey J. Bussgang and Jules Maltz
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      Bussgang, Jeffrey J., and Jules Maltz. "VC Journey Vignette (C): Leadership Crossroads—Retain or Replace the CEO?" Harvard Business School Supplement 824-207, June 2024.
      • June 2024
      • Teaching Note

      GameStop: Social Media Finds a Cheat Code

      By: Joseph Pacelli
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      Pacelli, Joseph. "GameStop: Social Media Finds a Cheat Code." Harvard Business School Teaching Note 124-073, June 2024.
      • 2025
      • Working Paper

      Evaluations Amid Measurement Error: Determining the Optimal Timing for Workplace Interventions

      By: Matthew DosSantos DiSorbo, Iavor I. Bojinov and Fiammetta Menchetti
      Researchers have embraced factorial experiments to simultaneously evaluate multiple treatments, each with different levels. Typically, in large-scale factorial experiments, the primary objective is identifying the treatment with the largest causal effect, especially... View Details
      Keywords: Factorial Designs; Fisher Randomizations; Rank Estimators; Employer Interventions; Causal Inference; Mathematical Methods; Performance Improvement
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      DosSantos DiSorbo, Matthew, Iavor I. Bojinov, and Fiammetta Menchetti. "Evaluations Amid Measurement Error: Determining the Optimal Timing for Workplace Interventions." Harvard Business School Working Paper, No. 24-075, June 2024. (Revised May 2025.)
      • June 6, 2024
      • Article

      How to Build a Life: You're Not Perfect

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: You're Not Perfect." The Atlantic (June 6, 2024).
      • 2024
      • Government Testimony

      Budget Committee Testimony on Riskier Business: How Climate Is Already Challenging Insurance Markets

      By: Ishita Sen
      Keywords: Insurance; Climate Change
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      Sen, Ishita. "Budget Committee Testimony on Riskier Business: How Climate Is Already Challenging Insurance Markets." Government Testimony, United States Senate, Committee on the Budget, June 2024.
      • June 2024
      • Supplement

      Clash of Two Giants Teaching Note PowerPoint Supplement

      By: Feng Zhu
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      Zhu, Feng. "Clash of Two Giants Teaching Note PowerPoint Supplement." Harvard Business School PowerPoint Supplement 624-087, June 2024.
      • 2024
      • Working Paper

      Demographically Biased Technological Change

      By: Victor Manuel Bennett, John-Paul Ferguson, Masoomeh Kalantari and Rembrand Koning
      Who gets the jobs that automation creates? A consensus has begun to emerge that said technologies complement rather than substitute for labor. However, they also shift the demand for specific types of skills and other worker competencies. Such shifts imply unequal... View Details
      Keywords: Technological Innovation; Employment; Equality and Inequality; Demographics
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      Bennett, Victor Manuel, John-Paul Ferguson, Masoomeh Kalantari, and Rembrand Koning. "Demographically Biased Technological Change." Working Paper, June 2024.
      • June 2024
      • Background Note

      The Big Five, Performance, & Hiring

      By: Boris Groysberg and Robin Abrahams
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      Groysberg, Boris, and Robin Abrahams. "The Big Five, Performance, & Hiring." Harvard Business School Background Note 424-069, June 2024.
      • June 2024 (Revised March 2025)
      • Case

      Wemade: (Re)Establishing Trust in Blockchain Games (A)

      By: Jung Koo Kang, Charles C.Y. Wang, David Allen and Kwangmoon So
      This case explores the fundamental challenges and accounting issues arising from the integration of blockchain technology into traditional business models. It features Wemade, a South Korean online gaming company that has staked its future on blockchain-based games.... View Details
      Keywords: Blockchain; Cryptocurrency; Video Games; Accounting; Financial Reporting; Revenue Recognition; Games, Gaming, and Gambling; Corporate Disclosure; Information Technology; Technology Adoption; Accounting Industry; Information Technology Industry; Video Game Industry; South Korea
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      Kang, Jung Koo, Charles C.Y. Wang, David Allen, and Kwangmoon So. "Wemade: (Re)Establishing Trust in Blockchain Games (A)." Harvard Business School Case 124-025, June 2024. (Revised March 2025.)
      • June 2024
      • Background Note

      Do Companies Overvalue External Talent?

      By: Boris Groysberg and Robin Abrahams
      When looking to fill a position above entry level, companies have two choices: transfer/promote an internal candidate, or hire from the outside. Anecdote and research alike show that external hires are usually offered a higher starting salary than internal candidates. View Details
      Keywords: Compensation and Benefits; Selection and Staffing; Job Offer
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      Groysberg, Boris, and Robin Abrahams. "Do Companies Overvalue External Talent?" Harvard Business School Background Note 424-068, June 2024.
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