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      • January 2002 (Revised June 2003)
      • Case

      Abelli and Saviotti at Banca Commerciale Italiana (A)

      By: Tiziana E. Casciaro, Kathleen L. McGinn and Massimiliano Belingheri
      In 1999, a powerful struggle amidst complex corporate and interpersonal networks led to the failed merger between Banca Commerciale Italiana and Unicredito Italiano--two of Italy's largest banking groups. This case analyzes the actions of Abelli and Saviotti, co-CEOs... View Details
      Keywords: Mergers and Acquisitions; Networks; Banks and Banking; Business Strategy; Power and Influence; Crisis Management; Government and Politics; International Finance; Failure; Banking Industry; Italy
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      Casciaro, Tiziana E., Kathleen L. McGinn, and Massimiliano Belingheri. "Abelli and Saviotti at Banca Commerciale Italiana (A)." Harvard Business School Case 402-043, January 2002. (Revised June 2003.)
      • January 2002 (Revised February 2002)
      • Case

      Postgirot Bank and Provment AB: Managing the Cost of IT Operations

      By: F. Warren McFarlan and Nancy Bartlett
      Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details
      Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software
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      McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)
      • January 2002 (Revised November 2002)
      • Case

      Abelli and Saviotti at Banca Commerciale Italiana (B)

      By: Tiziana E. Casciaro, Kathleen L. McGinn and Massimiliano Belingheri
      Supplements the (A) case. View Details
      Keywords: Banking Industry; Italy
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      Casciaro, Tiziana E., Kathleen L. McGinn, and Massimiliano Belingheri. "Abelli and Saviotti at Banca Commerciale Italiana (B)." Harvard Business School Case 402-044, January 2002. (Revised November 2002.)
      • 2002
      • Working Paper

      Do Better Customers Utilize Electronic Distribution Channels? The Case of PC Banking

      By: Lorin M. Hitt and Frances X. Frei
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      Hitt, Lorin M., and Frances X. Frei. "Do Better Customers Utilize Electronic Distribution Channels? The Case of PC Banking." Harvard Business School Working Paper, No. 99-116, January 2002.
      • November 2001 (Revised December 2003)
      • Case

      Incentive Pay for Portfolio Managers at Harvard Management Company

      By: Brian J. Hall and Jonathan Lim
      This case describes the compensation system for portfolio managers at Harvard's portfolio management company, including its formulaic and bonus bank features. Harvard Management Co. President Jack Meyer explains the philosophy behind the incentive pay at his company. View Details
      Keywords: Motivation and Incentives; Investment Portfolio; Compensation and Benefits; Financial Services Industry
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      Hall, Brian J., and Jonathan Lim. "Incentive Pay for Portfolio Managers at Harvard Management Company." Harvard Business School Case 902-130, November 2001. (Revised December 2003.)
      • November 2001 (Revised August 2005)
      • Case

      BigEast Bank (A): Credit Card Approval

      By: Frances X. Frei and Dennis Campbell
      BigEast is considering adopting a relationship-centric view in its credit card approval process. This would shift the bank's current practice of analyzing applications based on the merits of a single product to one where the customer's existing relationship is... View Details
      Keywords: Customers; Forecasting and Prediction; Banks and Banking; Analytics and Data Science; Managerial Roles; Relationships; Adoption; Banking Industry
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      Frei, Frances X., and Dennis Campbell. "BigEast Bank (A): Credit Card Approval." Harvard Business School Case 602-098, November 2001. (Revised August 2005.)
      • October 2001 (Revised October 2017)
      • Case

      Pilgrim Bank (A): Customer Profitability

      By: Frances X. Frei and Dennis Campbell
      Provides a context in which students can explore managerial decision making that is critically informed by data analysis. The setting is a retail bank and the decision making relates to the bank's policy toward online banking. The management team is evaluating whether... View Details
      Keywords: Banks and Banking; Customers; Profit; Banking Industry
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      Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (A): Customer Profitability." Harvard Business School Case 602-104, October 2001. (Revised October 2017.)
      • October 2001 (Revised October 2017)
      • Supplement

      Pilgrim Bank (C): Electronic Billpay

      By: Frances X. Frei and Dennis Campbell
      Supplements the (A) case. View Details
      Keywords: Information Technology; Product; Banking Industry
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      Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (C): Electronic Billpay." Harvard Business School Supplement 602-103, October 2001. (Revised October 2017.)
      • October 2001 (Revised October 2017)
      • Supplement

      Pilgrim Bank (B): Customer Retention

      By: Frances X. Frei and Dennis Campbell
      Supplements the (A) case. View Details
      Keywords: Customer Relationship Management; Banking Industry
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      Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (B): Customer Retention." Harvard Business School Supplement 602-095, October 2001. (Revised October 2017.)
      • October 2001
      • Teaching Note

      First Community Bank (B): Community Banking Group TN

      By: Rosabeth M. Kanter
      Teaching Note for (9-301-086). View Details
      Keywords: Banking Industry
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      Kanter, Rosabeth M. "First Community Bank (B): Community Banking Group TN." Harvard Business School Teaching Note 302-059, October 2001.
      • September 2001 (Revised July 2009)
      • Case

      Buenos Aires Embotelladora S.A. (BAESA): A South American Restructuring

      By: Stuart C. Gilson and Gustavo A. Herrero
      In 1998, BAESA, PepsiCo's largest bottler and distributor outside North America, experienced severe financial difficulty and had to restructure its debt and business operations to avoid bankruptcy or liquidation. Based in Argentina, with operations throughout South... View Details
      Keywords: Restructuring; Borrowing and Debt; Insolvency and Bankruptcy; Bonds; Stocks; Multinational Firms and Management; Laws and Statutes; United States; Argentina; Brazil
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      Gilson, Stuart C., and Gustavo A. Herrero. "Buenos Aires Embotelladora S.A. (BAESA): A South American Restructuring." Harvard Business School Case 202-009, September 2001. (Revised July 2009.)
      • September 2001 (Revised July 2002)
      • Case

      Fraud Prevention at Omni Bank

      By: Frances X. Frei and Hanna Rodriguez-Farrar
      Omni Bank is undergoing a merger and has two important decisions ahead. First, should it enforce the use of its model-driven approach to interacting with customers at the recently acquired Friends Savings and Loan branches. Friends has a culture of personal touch with... View Details
      Keywords: Mergers and Acquisitions; Business Model; Crime and Corruption; Customer Relationship Management; Decisions; Banks and Banking; Banking Industry
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      Frei, Frances X., and Hanna Rodriguez-Farrar. "Fraud Prevention at Omni Bank." Harvard Business School Case 602-068, September 2001. (Revised July 2002.)
      • Article

      The Information Content of Litigation Participation Securities: The Case of CalFed Bancorp

      By: B. C. Esty
      Keywords: Information; Lawsuits and Litigation; Banks and Banking; Banking Industry
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      Esty, B. C. "The Information Content of Litigation Participation Securities: The Case of CalFed Bancorp." Journal of Financial Economics 60, nos. 2-3 (May 2001): 371–399.
      • August 2001 (Revised October 2001)
      • Case

      Shinsei Bank (B)

      By: Michael Y. Yoshino and Perry Fagan
      Supplements the (A) case. View Details
      Keywords: Banking Industry; Japan
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      Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (B)." Harvard Business School Case 302-037, August 2001. (Revised October 2001.)
      • August 2001 (Revised October 2001)
      • Case

      Shinsei Bank (A)

      By: Michael Y. Yoshino and Perry Fagan
      In a deal marking the first acquisition of a domestic Japanese financial institution by foreigners, a consortium of Western investors purchased the assets of the Long Term Credit Bank (LTCB) of Japan in March 2000. The new management renames the bank Shinsei Bank,... View Details
      Keywords: Acquisition; Assets; Banks and Banking; Investment; Business or Company Management; Managerial Roles; Organizational Structure; Failure; Adaptation; Banking Industry; Japan
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      Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (A)." Harvard Business School Case 302-036, August 2001. (Revised October 2001.)
      • August 2001 (Revised October 2001)
      • Case

      Shinsei Bank (C)

      By: Michael Y. Yoshino and Perry Fagan
      Supplements the (A) case. View Details
      Keywords: Banking Industry; Japan
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      Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (C)." Harvard Business School Case 302-038, August 2001. (Revised October 2001.)
      • August 2001 (Revised October 2001)
      • Case

      Shinsei Bank (D)

      By: Michael Y. Yoshino and Perry Fagan
      One year later, Yashiro and his management team can be proud of the young bank's first-year results, but face a set of difficult implementation issues. View Details
      Keywords: Financial Reporting; Restructuring; Management Systems; Management Teams; Success; Banking Industry
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      Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (D)." Harvard Business School Case 302-039, August 2001. (Revised October 2001.)
      • June 2001
      • Teaching Note

      Garanti Bank: Transformation in Turkey TN

      By: Rosabeth M. Kanter
      Teaching Note for (9-300-114). View Details
      Keywords: Banking Industry; Banking Industry; Turkey
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      Kanter, Rosabeth M. "Garanti Bank: Transformation in Turkey TN." Harvard Business School Teaching Note 301-128, June 2001.
      • June 2001 (Revised December 2006)
      • Case

      Role of Capital Market Intermediaries in the Dot-Com Crash of 2000, The

      By: Krishna G. Palepu and Gillian D Elcock
      Set in the context of the rise and fall of the Internet stocks in the United States. View Details
      Keywords: Stocks; Price Bubble; Capital Markets; Investment Banking; Information Technology Industry; Financial Services Industry; United States
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      Palepu, Krishna G., and Gillian D Elcock. "Role of Capital Market Intermediaries in the Dot-Com Crash of 2000, The." Harvard Business School Case 101-110, June 2001. (Revised December 2006.)
      • 2001
      • Chapter

      Bankruptcy, Boards, Banks, and Blockholders: Evidence on Changes in Corporate Ownership and Control When Firms Default

      By: S. C. Gilson
      Keywords: Insolvency and Bankruptcy; Organizational Change and Adaptation; Ownership; Governing and Advisory Boards; Banks and Banking; Banking Industry
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      Gilson, S. C. "Bankruptcy, Boards, Banks, and Blockholders: Evidence on Changes in Corporate Ownership and Control When Firms Default." In Empirical Corporate Finance, edited by Michael J. Brennan. Glos: Edward Elgar Publishing, 2001.
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