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      • December 2000
      • Teaching Note

      Bell Atlantic and the Union City Schools (D): Results and Replication TN

      By: Rosabeth M. Kanter and Ellen Pruyne
      Teaching Note for (9-399-084). View Details
      Keywords: Education Industry; Education Industry; New Jersey
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      Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (D): Results and Replication TN." Harvard Business School Teaching Note 301-072, December 2000.
      • 2000
      • Chapter

      Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery

      By: Amy C. Edmondson, Richard Bohmer and Gary Pisano
      Keywords: Groups and Teams; Health Care and Treatment; Practice; Competency and Skills; Training; Health Industry
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      Edmondson, Amy C., Richard Bohmer, and Gary Pisano. "Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery." In Research on Managing Groups and Teams: Technology. Vol. 3, edited by B. Mannix, M. Neale, and T. Grifith, 29–51. Stamford: JAI Press, 2000.
      • December 2000
      • Article

      Triad Lessons: Generalizing Results on High Performance Firms in Five Business-to-Business Markets

      By: Rohit Deshpandé, John U. Farley and Frederick E. Webster Jr.
      Keywords: Learning; Performance; Business Ventures; Markets
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      Deshpandé, Rohit, John U. Farley, and Frederick E. Webster Jr. "Triad Lessons: Generalizing Results on High Performance Firms in Five Business-to-Business Markets." International Journal of Research in Marketing 17, no. 4 (December 2000): 353–362.
      • November 2000
      • Case

      UPromise

      By: Michael J. Roberts and William A. Sahlman
      Describes the development of UPromise, a company that has developed a loyalty program through which corporate partners can contribute to funds that finance the education of consumers' children. Presents the accomplishments prior to the company's second round of... View Details
      Keywords: Higher Education; Corporate Entrepreneurship; Venture Capital; Financial Markets; Programs
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      Roberts, Michael J., and William A. Sahlman. "UPromise." Harvard Business School Case 801-321, November 2000.
      • 21 Nov 2000
      • Conference Presentation

      Educating for Investor Responsibility

      By: Lynn S. Paine
      Keywords: Education; Investment
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      Paine, Lynn S. "Educating for Investor Responsibility." Paper presented at the International Bureau of Stock Exchanges Investor Education Workshop, Stockholm, Sweden, November 21, 2000.
      • November 2000 (Revised March 2001)
      • Case

      Yale University Investments Office: July 2000

      By: Josh Lerner
      David Swensen, chief investment officer at Yale University, reviews the $10 billion endowment strategy, that places an unusually heavy emphasis on private equity and other illiquid securities. Changing market conditions in July 2000 cause him to rethink historically... View Details
      Keywords: Private Equity; Financial Liquidity; Investment; Strategy; Education Industry
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      Lerner, Josh. "Yale University Investments Office: July 2000." Harvard Business School Case 201-048, November 2000. (Revised March 2001.)
      • Article

      Analysts and Information Gaps: Lessons From the UAL Buyout

      By: S. C. Gilson
      Keywords: Information; Learning; Leveraged Buyouts
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      Gilson, S. C. "Analysts and Information Gaps: Lessons From the UAL Buyout." Financial Analysts Journal 56, no. 6 (November–December 2000): 82–110.
      • October 2000 (Revised November 2000)
      • Case

      New Economy Ethics: YouKnowIt.com

      By: Joseph L. Badaracco Jr. and Kim Slack
      Entrepreneur Janice Schwartz is hoping to grow her start-up company by creating a technical advisory board and compensating members with discounted company stock. Schwartz is considering six candidates that can help her online education company in a variety of ways: as... View Details
      Keywords: Business Startups; Crime and Corruption; Customers; Entrepreneurship; Venture Capital; Governing and Advisory Boards; Media; Networks; Internet
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      Badaracco, Joseph L., Jr., and Kim Slack. "New Economy Ethics: YouKnowIt.com." Harvard Business School Case 301-050, October 2000. (Revised November 2000.)
      • October 2000 (Revised March 2001)
      • Case

      BizRate.com

      By: Youngme E. Moon
      BizRate is a market research firm that collects point-of-purchase customer feedback data from retailing merchants. It then makes its findings available to consumers in the form of "BizRate star ratings," which are displayed on its website. To date, its primary revenue... View Details
      Keywords: Business Education; Marketing Channels; Internet and the Web; Customer Relationship Management; Trust; Business Model; Marketing Strategy; Internet and the Web; Business Divisions; Debates; Retail Industry
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      Moon, Youngme E. "BizRate.com." Harvard Business School Case 501-024, October 2000. (Revised March 2001.)
      • October 2000 (Revised January 2002)
      • Case

      Rob Waldron at SCORE! Educational Centers (Abridged)

      By: David A. Thomas and Stephanie L. Woerner
      Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, privately-owned company into a professional organization, especially regarding corporate... View Details
      Keywords: Acquisition; Business Growth and Maturation; Decision Making; Education; Human Resources; Recruitment; Leadership; Organizational Culture; Private Ownership; Education Industry
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      Thomas, David A., and Stephanie L. Woerner. "Rob Waldron at SCORE! Educational Centers (Abridged)." Harvard Business School Case 401-018, October 2000. (Revised January 2002.)
      • September 2000
      • Case

      MBA In Jeopardy (A)

      By: Lynn S. Paine, Gagan Gupta and Phani K. Nagarjuna
      The Community Standards Panel of Harvard Business School must determine whether two students have violated the school's community standards, and if so, what sanction would be appropriate. Concerns allegations of plagiarism. In a second-year elective course, two... View Details
      Keywords: Moral Sensibility; Business Education; Learning; Cross-Cultural and Cross-Border Issues; Governing Rules, Regulations, and Reforms; Education Industry
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      Paine, Lynn S., Gagan Gupta, and Phani K. Nagarjuna. "MBA In Jeopardy (A)." Harvard Business School Case 301-033, September 2000.
      • September 2000 (Revised October 2000)
      • Case

      MBA in Jeopardy (B)

      By: Lynn S. Paine, Gagan Gupta and Phani K. Nagarjuna
      Supplements the (A) case. View Details
      Keywords: Education Industry
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      Paine, Lynn S., Gagan Gupta, and Phani K. Nagarjuna. "MBA in Jeopardy (B)." Harvard Business School Case 301-034, September 2000. (Revised October 2000.)
      • September 2000
      • Case

      MBA in Jeopardy (C)

      By: Lynn S. Paine, Gagan Gupta and Phani K. Nagarjuna
      Supplements the (A) case. View Details
      Keywords: Moral Sensibility; Interdisciplinary Studies; Education; Performance; Crime and Corruption; Education Industry
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      Paine, Lynn S., Gagan Gupta, and Phani K. Nagarjuna. "MBA in Jeopardy (C)." Harvard Business School Case 301-035, September 2000.
      • September 2000
      • Teaching Note

      MBA In Jeopardy TN

      By: Lynn S. Paine, Gagan Gupta and Phani K. Nagarjuna
      Teaching Note for (9-301-033), (9-301-034), and (9-301-035). View Details
      Keywords: Education Industry
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      Paine, Lynn S., Gagan Gupta, and Phani K. Nagarjuna. "MBA In Jeopardy TN." Harvard Business School Teaching Note 301-036, September 2000.
      • September 2000 (Revised March 2001)
      • Case

      Old Mutual

      By: Tarun Khanna, Krishna G. Palepu and Kirsty O'Neil-Massaro
      Designed to explore the demutualization and listing overseas of one of Africa's largest financial institutions, Old Mutual, and the effects that these actions have on South Africa's domestic capital markets. Explores the particular difficulties that arise as a result... View Details
      Keywords: Financial Institutions; Growth and Development Strategy; Organizational Structure; Global Strategy; Corporate Strategy; Capital Markets; Corporate Social Responsibility and Impact; Business Education; Financial Strategy; Business or Company Management; Financial Services Industry; Banking Industry; South Africa
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      Khanna, Tarun, Krishna G. Palepu, and Kirsty O'Neil-Massaro. "Old Mutual." Harvard Business School Case 701-026, September 2000. (Revised March 2001.)
      • September 2000
      • Background Note

      Financial Statement and Ratio Analysis

      By: Paul M. Healy and Jacob Cohen
      Prepares students for financial ratio analysis. View Details
      Keywords: Business Education; Financial Statements; Theory
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      Healy, Paul M., and Jacob Cohen. "Financial Statement and Ratio Analysis." Harvard Business School Background Note 101-029, September 2000.
      • 2000
      • Book

      Teaching Negotiation: Ideas and Innovations

      By: Michael A. Wheeler
      Keywords: Teaching; Negotiation; Innovation and Invention
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      Wheeler, Michael A. Teaching Negotiation: Ideas and Innovations. Cambridge, MA: Program on Negotiation at Harvard Law School, 2000.
      • 01 Jun 2000
      • Conference Presentation

      Motivation, Learning, and Performance Management

      By: Dutch Leonard
      Keywords: Performance; Management; Learning; Motivation and Incentives
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      Leonard, Dutch. "Motivation, Learning, and Performance Management." Paper presented at the Kennedy School Executive Session on Performance Management, June 01, 2000.
      • April 2000 (Revised October 2002)
      • Background Note

      Career Strategies and Tactics in Professional Service Firms

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Presents suggestions for ensuring a good start in a professional services career. View Details
      Keywords: Personal Development and Career; Performance Expectations; Performance Effectiveness; Customization and Personalization; Practice; Valuation; Performance Evaluation; Business Startups; Competency and Skills; Learning; Talent and Talent Management; Management Skills; Consulting Industry
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      Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Career Strategies and Tactics in Professional Service Firms." Harvard Business School Background Note 800-375, April 2000. (Revised October 2002.)
      • March 2000
      • Supplement

      Charles Schwab Corporation, The: A Presentation by David Pottruck Co-CEO

      By: F. Warren McFarlan and Melissa Dailey
      David Pottruck, Co-CEO of Charles Schwab Corp., discusses the company's information technology and competitive strategy with an Executive Education (Program for Management Development) class at Harvard Business School, October 22, 1999. View Details
      Keywords: Competitive Strategy; Information Technology; Financial Services Industry
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      McFarlan, F. Warren, and Melissa Dailey. "Charles Schwab Corporation, The: A Presentation by David Pottruck Co-CEO." Harvard Business School Video Supplement 300-507, March 2000.
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