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      • August 2003
      • Teaching Note

      Computer Associates International Inc.: Governance and Investor Communication Challenge (TN)

      By: Paul M. Healy
      Teaching Note for (9-103-007). View Details
      Keywords: Computer Industry; Computer Industry
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      Healy, Paul M. "Computer Associates International Inc.: Governance and Investor Communication Challenge (TN)." Harvard Business School Teaching Note 104-026, August 2003.
      • August 2003 (Revised March 2004)
      • Case

      Wintel (A): Cooperation or Conflict

      By: David B. Yoffie, Ramon Casadesus-Masanell and Sasha Mattu
      Examines the dynamic relationship between two complementors: Intel and Microsoft. Set in 1995, the case asks how Intel and Microsoft should solve a serious division between the two companies that threatens the health of the PC industry. View Details
      Keywords: Conflict Management; Competition; Cooperation; Computer Industry; Computer Industry; Computer Industry
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      Yoffie, David B., Ramon Casadesus-Masanell, and Sasha Mattu. "Wintel (A): Cooperation or Conflict." Harvard Business School Case 704-419, August 2003. (Revised March 2004.)
      • August 2003
      • Case

      Wintel (B): From NSP to MMX

      By: David B. Yoffie
      Supplements the (A) case. View Details
      Keywords: Computer Industry
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      Yoffie, David B. "Wintel (B): From NSP to MMX." Harvard Business School Case 704-420, August 2003.
      • August 2003
      • Case

      Wintel (C): From MMX to the Internet

      By: David B. Yoffie
      Supplements the (A) case. View Details
      Keywords: Computer Industry
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      Yoffie, David B. "Wintel (C): From MMX to the Internet." Harvard Business School Case 704-421, August 2003.
      • August 2003
      • Case

      Wintel (D): From the Internet to Multi-Market Coordination

      By: David B. Yoffie
      Supplements the (A) case. View Details
      Keywords: Computer Industry
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      Yoffie, David B. "Wintel (D): From the Internet to Multi-Market Coordination." Harvard Business School Case 704-422, August 2003.
      • August 2003
      • Case

      Wintel (E): From Multi-Market Contact to Multi-Geographic Contact

      By: David B. Yoffie
      Supplements the (A) case. View Details
      Keywords: Computer Industry
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      Yoffie, David B. "Wintel (E): From Multi-Market Contact to Multi-Geographic Contact." Harvard Business School Case 704-423, August 2003.
      • August 2003
      • Case

      Mercury Computer Systems: The Evolution from Integrated Technology to Open Standard

      By: Rebecca Henderson and Nancy Confrey
      For 20 years, Mercury Computer Systems has thrived, providing products and services that support ultrafast processing of real time data. Now Jay Bertelli, the CEO, faces a critical question: How can the firm compete once the standards on which its products are based... View Details
      Keywords: Analytics and Data Science; Open Source Distribution; Strategic Planning; Competitive Strategy; Competitive Advantage; Information Technology; Information Technology Industry
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      Henderson, Rebecca, and Nancy Confrey. "Mercury Computer Systems: The Evolution from Integrated Technology to Open Standard." Harvard Business School Case 704-424, August 2003.
      • 2003
      • Working Paper

      Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows

      By: Ramon Casadesus-Masanell and Pankaj Ghemawat
      This paper analyzes a dynamic mixed duopoly in which a profit-maximizing competitor interacts with a competitor that prices at zero (or marginal cost), with the cumulation of output affecting their relative positions over time. The modeling effort is motivated by... View Details
      Keywords: Business Model; Competition; Open Source Distribution; Balance and Stability; Applications and Software; Network Effects; Duopoly and Oligopoly
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      Casadesus-Masanell, Ramon, and Pankaj Ghemawat. "Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows." Harvard Business School Working Paper, No. 04-012, August 2003.
      • July 2003 (Revised October 2013)
      • Case

      Model N Inc.

      By: Marco Iansiti and Alison Berkley Wagonfeld
      The CEO of a Silicon Valley start-up needed to make organizational and product changes to deliver a new software solution to a Fortune 500 customer. He was wondering how he should structure the company to best meet the requirements for this particular customer, while... View Details
      Keywords: Business Model; Business Startups; Trends; Communication; Customer Focus and Relationships; Selection and Staffing; Time Management; Organizational Change and Adaptation; Business Strategy; Software; Computer Industry
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      Iansiti, Marco, and Alison Berkley Wagonfeld. "Model N Inc." Harvard Business School Case 604-015, July 2003. (Revised October 2013.)
      • June 2003 (Revised October 2006)
      • Supplement

      George McClelland at KSR (C)

      By: Joshua D. Margolis and Ayesha Kanji
      Supplements the (A) case. View Details
      Keywords: Computer Industry; Computer Industry
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      Margolis, Joshua D., and Ayesha Kanji. "George McClelland at KSR (C)." Harvard Business School Supplement 403-165, June 2003. (Revised October 2006.)
      • June 2003
      • Compilation

      George McClelland at KSR: Planning the First Week

      By: Joshua D. Margolis
      Supplement to (9-403-163). View Details
      Keywords: Computer Industry; Computer Industry
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      Margolis, Joshua D. "George McClelland at KSR: Planning the First Week." Harvard Business School Compilation 403-175, June 2003.
      • June 2003
      • Case

      IBM and Linux (A)

      By: Carliss Y. Baldwin, Siobhan O'Mahony and James Quinn
      In the fall of 1998, Dan Frye, member of IBM's emerging technologies and business team, is trying to decide whether to forge a strategic alliance with the Linux Development Community (LDC). Just two years earlier, IBM had its first exposure to an "open source" software... View Details
      Keywords: Mergers and Acquisitions; Open Source Distribution; Problems and Challenges; Alliances; Cooperation; Computer Industry; Computer Industry
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      Baldwin, Carliss Y., Siobhan O'Mahony, and James Quinn. "IBM and Linux (A)." Harvard Business School Case 903-083, June 2003.
      • June 2003 (Revised October 2006)
      • Case

      George McClelland at KSR (A)

      By: Joshua D. Margolis, Ayesha Kanji and Wan Wong
      George McClelland accepts a position as the chief administrative officer/chief operating officer at Kendall Square Research (KSR), a fledgling computer company that is taking its promising parallel computer technology to market. McClelland is a veteran of the computer... View Details
      Keywords: History; Technological Innovation; Leadership; Business History; Accounting; Problems and Challenges; Business Strategy; Growth and Development; Computer Industry; Computer Industry
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      Margolis, Joshua D., Ayesha Kanji, and Wan Wong. "George McClelland at KSR (A)." Harvard Business School Case 403-163, June 2003. (Revised October 2006.)
      • June 2003 (Revised August 2003)
      • Case

      George McClelland at KSR (B)

      By: Joshua D. Margolis and Ayesha Kanji
      Supplements the (A) case. View Details
      Keywords: Computer Industry; Computer Industry
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      Margolis, Joshua D., and Ayesha Kanji. "George McClelland at KSR (B)." Harvard Business School Case 403-164, June 2003. (Revised August 2003.)
      • April 2003 (Revised July 2003)
      • Case

      Nokia and MIT's Project Oxygen

      By: Rebecca Henderson and Nancy Confrey
      Pending developments in wireless networking and in embedded computing present a long-range strategic challenge to Nokia, Inc. This case outlines the ways technology is likely to develop in the next 20 years, briefly describes Nokia's history and strategic positioning,... View Details
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      Henderson, Rebecca, and Nancy Confrey. "Nokia and MIT's Project Oxygen." Harvard Business School Case 703-450, July 2003. (Revised from original April 2003 version.)
      • April 2003 (Revised March 2009)
      • Case

      Operational Execution at Arrow Electronics

      By: Ananth Raman and Zeynep Ton
      Distribution center operations (from order taking to order fulfillment) and the importance of attending to process details at Arrow Electronics, a large distributor of electronic components and computer products are described. The case also details the actions the... View Details
      Keywords: Information; Distribution; Logistics; Strategy; Electronics Industry
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      Raman, Ananth, and Zeynep Ton. "Operational Execution at Arrow Electronics." Harvard Business School Case 603-127, April 2003. (Revised March 2009.)
      • March 2003
      • Teaching Note

      Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A) and (B) (TN)

      By: Stefan H. Thomke
      Teaching Note for (9-600-028) and (9-600-029). View Details
      Keywords: Computer Industry; Computer Industry
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      Thomke, Stefan H. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A) and (B) (TN)." Harvard Business School Teaching Note 603-085, March 2003.
      • March 2003
      • Case

      Compaq's Struggle

      By: Carliss Y. Baldwin and David Lane
      In 1997, Compaq Computer was locked in price competition with industry leader Dell. Although Compaq sought to escape difficulty by acquiring Digital Equipment Corp. ,a maker of more lucrative servers and minicomputers, in 1998 the simultaneous effort to remain a... View Details
      Keywords: Mergers and Acquisitions; Business Exit or Shutdown; Asset Pricing; Alliances; Competitive Strategy; Computer Industry
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      Baldwin, Carliss Y., and David Lane. "Compaq's Struggle." Harvard Business School Case 903-021, March 2003.
      • February 2003 (Revised March 2007)
      • Case

      Internet Customer Acquisition Strategy at Bankinter

      By: Francisco de Asis Martinez-Jerez, V.G. Narayanan and Lisa Brem
      Bankinter, a relatively small Spanish bank, has a large presence as an Internet financial services provider. Leading the way to profitability through the Internet will give Bankinter a major competitive advantage over the larger, more established Spanish banks. Ann... View Details
      Keywords: Customer Relationship Management; Internet and the Web; Activity Based Costing and Management; Customer Value and Value Chain; Banks and Banking; Banking Industry; Spain
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      Martinez-Jerez, Francisco de Asis, V.G. Narayanan, and Lisa Brem. "Internet Customer Acquisition Strategy at Bankinter." Harvard Business School Case 103-021, February 2003. (Revised March 2007.)
      • November 2002
      • Teaching Note

      Dell--New Horizons (TN)

      By: V. Kasturi Rangan and Marie Bell
      Teaching Note for (9-502-022). View Details
      Keywords: Computer Industry; Computer Industry; United States
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      Rangan, V. Kasturi, and Marie Bell. "Dell--New Horizons (TN)." Harvard Business School Teaching Note 503-040, November 2002.
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