Pietro Satriano
Senior Lecturer of Business Administration
Senior Lecturer of Business Administration
Pietro Satriano is a Senior Lecturer at Harvard Business School. He sits on the boards of CarMax, the largest omni-channel used car retailer in the U.S. and Metro, a large regional grocery retailer in Canada. Pietro advises a number of food-tech startups and acts as a Senior Advisor in the Consumer practice area of the Boston Consulting Group. He is a member of the board of the Economic Club of Chicago.
Pietro brings extensive experience in both B2C and B2B. From 2015 to 2022, Pietro was Chairman and CEO of US Foods, a $30BN foodservice distributor. Pietro joined US Foods in 2011 as Chief Merchandising Officer, architecting its differentiation strategy for which it is well known today. As CEO, he took the company public for its private equity sponsors. He also oversaw ten tuck-in and two transformative acquisitions. Prior to US Foods, Pietro was President of Loyalty One Canada, operators of the Air Miles Reward Program, the frequent shopper loyalty program in which two thirds of Canadians are active. Prior to Loyalty One, he was EVP Food Segment for Loblaw Companies, responsible for all merchandising activities for Canada’s largest food retailer, and EVP Loblaw Brands, responsible for the two largest packaged food brands in Canada. Pietro started his career in strategy consulting, first with the Canada Consulting Group in Toronto, and subsequently helping to establish the Milan office of Monitor Company.
Experience in the marketing and sales realm includes: repositioning a major consumer brand, expanding the importance of private label, bringing advanced analytics to merchandising practices, optimizing a salesforce, and revamping marketing and e-commerce capabilities. On the operational realm, Pietro has led the redesign of large organizations to achieve greater effectiveness and efficiency, and led the adoption of lean practices in a distributed warehouse environment. Throughout his time as an executive, Pietro has brought a focus on the customer and innovation, enabled by cultivating a culture of straight talk, teamwork and accountability.
Pietro has an A.B. Magna Cum Laude in Economics from Harvard College and an M.B.A. from Harvard Business School.