Professor Zhang examines how organizations can better develop individuals through advising and mentoring. In particular, she investigates how expanding individuals' direction of learning across social hierarchies and reversing traditional models of learning (e.g., making experts novices again) enhances these interactions.
Ting Zhang
Assistant Professor of Business Administration
Assistant Professor of Business Administration
Ting Zhang is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where she teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum.
Professor Zhang’s research examines how leaders can be more effective at developing people through feedback, advice, mentoring, and coaching. In particular, she studies the critical role that leaders play in cultivating developmental ecosystems by managing the interplay amongst leaders’ own beliefs and behaviors, the kinds of relationships they form with those whom they develop, and the talent management processes within which development is embedded.
Professor Zhang’s research examines how leaders can be more effective at developing people through feedback, advice, mentoring, and coaching. In particular, she studies the critical role that leaders play in cultivating developmental ecosystems by managing the interplay amongst leaders’ own beliefs and behaviors, the kinds of relationships they form with those whom they develop, and the talent management processes within which development is embedded.
Organizational Behavior
Ting Zhang is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where she teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum.
Professor Zhang’s research examines how leaders can be more effective at developing people through feedback, advice, mentoring, and coaching. In particular, she studies the critical role that leaders play in cultivating developmental ecosystems by managing the interplay amongst leaders’ own beliefs and behaviors, the kinds of relationships they form with those whom they develop, and the talent management processes within which development is embedded.
In terms of beliefs and behaviors, her research finds that shifting leaders’ traditional notions of learning (e.g., by learning from junior people or rediscovering their beginner’s mind) enables them to develop others more effectively. In her recent work, she has been exploring how leaders manage complex organizational processes such aggregating and interpreting feedback across multiple perspectives.
Professor Zhang's research has been published in journals such as the Academy of Management Journal, Management Science, Psychological Science, and Research in Organizational Behavior and covered in media outlets including The Atlantic, New York Times, and The Washington Post. She has received awards for her research, teaching, and service, including the William H. Newman Award, Academy of Management Organizational Behavior Division Best Paper based on Dissertation Award, Student Association Faculty Award for teaching excellence, Charles M. Williams Award for teaching excellence, and Robert F. Greenhill Award.
Professor Zhang earned an A.B. in Economics and Ph.D. in Organizational Behavior from Harvard University. Prior to joining HBS, she was a Postdoctoral Research Scholar in the Management Division at Columbia Business School, where she taught Managerial Negotiations.
Professor Zhang’s research examines how leaders can be more effective at developing people through feedback, advice, mentoring, and coaching. In particular, she studies the critical role that leaders play in cultivating developmental ecosystems by managing the interplay amongst leaders’ own beliefs and behaviors, the kinds of relationships they form with those whom they develop, and the talent management processes within which development is embedded.
In terms of beliefs and behaviors, her research finds that shifting leaders’ traditional notions of learning (e.g., by learning from junior people or rediscovering their beginner’s mind) enables them to develop others more effectively. In her recent work, she has been exploring how leaders manage complex organizational processes such aggregating and interpreting feedback across multiple perspectives.
Professor Zhang's research has been published in journals such as the Academy of Management Journal, Management Science, Psychological Science, and Research in Organizational Behavior and covered in media outlets including The Atlantic, New York Times, and The Washington Post. She has received awards for her research, teaching, and service, including the William H. Newman Award, Academy of Management Organizational Behavior Division Best Paper based on Dissertation Award, Student Association Faculty Award for teaching excellence, Charles M. Williams Award for teaching excellence, and Robert F. Greenhill Award.
Professor Zhang earned an A.B. in Economics and Ph.D. in Organizational Behavior from Harvard University. Prior to joining HBS, she was a Postdoctoral Research Scholar in the Management Division at Columbia Business School, where she taught Managerial Negotiations.
- Journal Articles
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- Zhang, Ting, Dan Wang, and Adam D. Galinsky. "Learning Down to Train Up: Mentors Are More Effective When They Value Insights from Below." Academy of Management Journal 66, no. 2 (April 2023): 604–637. View Details
- Ruttan, Rachel, Ting Zhang, Sivahn Barli, and Katherine DeCelles. "Relational Attributions for One’s Own Resilience Predict Compassion for Others." Journal of Personality and Social Psychology 126, no. 5 (May 2024): 818–840. View Details
- Fincher, Katrina, Ting Zhang, Asteya Percaya, Adam Galinsky, and Michael W. Morris. "The Effect of Configural Processing on Mentalization." Journal of Personality and Social Psychology 126, no. 5 (May 2024): 758–778. View Details
- Zhang, Ting, Kelly Harrington, and Elad Sherf. "The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback." Current Opinion in Psychology 43 (February 2022): 91–95. View Details
- Zhang, Ting, and Michael S. North. "What Goes Down When Advice Goes Up: Younger Advisers Underestimate Their Impact." Personality and Social Psychology Bulletin 46, no. 10 (October 2020): 1444–1460. View Details
- Zhang, Ting, Francesca Gino, and Joshua D. Margolis. "Does 'Could' Lead to Good? On the Road to Moral Insight." Academy of Management Journal 61, no. 3 (June 2018): 857–895. View Details
- Kim, Tami, Ting Zhang, and Michael I. Norton. "Pettiness in Social Exchange." Journal of Experimental Psychology: General 148, no. 2 (February 2019): 361–373. View Details
- Zhang, Ting, Francesca Gino, and Michael I. Norton. "The Surprising Effectiveness of Hostile Mediators." Management Science 63, no. 6 (June 2017): 1972–1992. View Details
- Sezer, Ovul, Ting Zhang, Francesca Gino, and Max Bazerman. "Overcoming the Outcome Bias: Making Intentions Matter." Organizational Behavior and Human Decision Processes 137 (November 2016): 13–26. View Details
- Zhang, Ting, Pinar O. Fletcher, Francesca Gino, and Max H. Bazerman. "Reducing Bounded Ethicality: How to Help Individuals Notice and Avoid Unethical Behavior." Special Issue on Bad Behavior. Organizational Dynamics 44, no. 4 (October–December 2015): 310–317. View Details
- Zhang, Ting, Francesca Gino, and Max Bazerman. "Morality Rebooted: Exploring Simple Fixes to Our Moral Bugs." Research in Organizational Behavior 34 (2014): 63–79. View Details
- Zhang, Ting, Tami Kim, Alison Wood Brooks, Francesca Gino, and Michael I. Norton. "A 'Present' for the Future: The Unexpected Value of Rediscovery." Psychological Science 25, no. 10 (October 2014): 1851–1860. View Details
- Book Chapters
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- Lu, Jackson G., Ting Zhang, Derek D. Rucker, and Adam D. Galinsky. "On the Distinction between Selfish and Unethical Behavior." In Atlas of Moral Psychology, edited by Kurt Gray and Jesse Graham, 465–474. New York: Guilford Press, 2018. View Details
- Zhang, Ting, and Max Bazerman. "Managerial Decision Biases." In Encyclopedia of Management Theory. Volume 1 edited by Eric H. Kessler, 470–474. Thousand Oaks, CA: Sage Publications, 2013. View Details
- Cases and Teaching Materials
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- Zhang, Ting, and Anthony J. Mayo. "Jackie Hu: Launching into Leadership (A)." Harvard Business School Case 423-021, August 2022. View Details
- Zhang, Ting, and Leslie A. Perlow. "Developmental Relationships." Harvard Business School Background Note 421-045, October 2020. View Details
- Akinola, Modupe, Caitlin Snow, Ting Zhang, and Katherine Phillips. "Strathmore Medical College." Columbia CaseWorks Series. New York: Columbia Business School Case No. 170407, 2016. Electronic. View Details
- Research Summary
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- Additional Information