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Ryan L. Raffaelli

Ryan L. Raffaelli

Marvin Bower Associate Professor

Marvin Bower Associate Professor

Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves on the faculty of several executive education programs, including Leading and Building a Culture of Innovation and Leading Change and Organizational Renewal. 

Professor Raffaelli's research focuses on reinvention and leading change. His work introduces the concept of technology reemergence, a process whereby organizations and industries faced with technological change reinvent themselves. He also studies how leaders infuse values and meaning into institutions during periods of instability. Professor Raffaelli’s research has been published in journals such as Administrative Science Quarterly, the Strategic Management Journal, the Academy of Management Journal, the Academy of Management Annals, Research in the Sociology of Organizations, as well as in a number of edited handbooks on innovation and management. He serves on the editorial board of Administrative Science Quarterly and is a faculty associate at Harvard's Weatherhead Center for International Affairs. His work has been covered by such media as The New York Times, The Wall Street Journal, The Economist, The Washington Post, NPR, Fortune, CNBC, Fast Company, and Rolling Stone.

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Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves on the faculty of several executive education programs, including Leading and Building a Culture of Innovation and Leading Change and Organizational Renewal. 

Professor Raffaelli's research focuses on reinvention and leading change. His work introduces the concept of technology reemergence, a process whereby organizations and industries faced with technological change reinvent themselves. He also studies how leaders infuse values and meaning into institutions during periods of instability. Professor Raffaelli’s research has been published in journals such as Administrative Science Quarterly, the Strategic Management Journal, the Academy of Management Journal, the Academy of Management Annals, Research in the Sociology of Organizations, as well as in a number of edited handbooks on innovation and management. He serves on the editorial board of Administrative Science Quarterly and is a faculty associate at Harvard's Weatherhead Center for International Affairs. His work has been covered by such media as The New York Times, The Wall Street Journal, The Economist, The Washington Post, NPR, Fortune, CNBC, Fast Company, and Rolling Stone.

Professor Raffaelli's research has received several awards, including the inaugural "Best Research Methods Paper" from the Strategic Management Society, and "Best Paper" and "Giarratani Rising Star" distinctions from the Industry Studies Association. His doctoral thesis won multiple "Best Dissertation" awards from the academic community, including the Technology and Innovation Management (TIM) Division of the Academy of Management, the European Group for Organizational Studies (EGOS), and the INFORMS Technology Innovation Management and Entrepreneurship Division. In recognition of his research at the intersection of leadership, strategy, and technology studies, he was awarded the Richard Hodgson Fellowship at Harvard Business School.

Professor Raffaelli earned his undergraduate degree in business administration from Georgetown University and studied corporate strategy at Oxford University. He holds master’s degrees in business and government relations (MPP) and in organizational ethics (MTS) from Harvard University. He received a PhD in management and an MS in organization studies from Boston College.  

Before his academic career, Professor Raffaelli was an executive in Accenture’s strategy management consulting practice, advising Fortune 500 firms, global nonprofits, and various U.S. government agencies. He also served briefly as a White House liaison to NASA.

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Organizational Behavior
+1 (617) 495-6792
 
Ryan L. Raffaelli
Unit
Organizational Behavior
Contact Information
(617) 495-6792
Publications Research Summary Awards & Honors

Journal Articles
Journal Articles

  • Raffaelli, Ryan, and Ryann Noe. "Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores." Administrative Science Quarterly (in press). (Pre-published online May 3, 2025.) View Details
  • Raffaelli, Ryan, Tiona Zuzul, Ranjay Gulati, and Jan Rivkin. "Outcome and Process Frames: Strategic Renewal and Capability Reprioritization at the Federal Bureau of Investigation." Strategic Management Journal 46, no. 6 (June 2025): 1325–1362. (Lead article.) View Details
  • Raffaelli, Ryan. "The Three Traps That Stymie Reinvention: Organizational Identity, Architecture, and Collaboration Can Be Either Assets or Liabilities to Pursuing Growth in New Sectors." MIT Sloan Management Review 66, no. 1 (Fall 2024): 46–52. (Cover story.) View Details
  • Raffaelli, Ryan, Rich DeJordy, and Rory M. McDonald. "How Leaders with Divergent Visions Generate Novel Strategy: Navigating the Paradox of Preservation and Modernization in Swiss Watchmaking." Academy of Management Journal 65, no. 5 (October 2022): 1593–1622. View Details
  • Raffaelli, Ryan. "Technology Reemergence: Creating New Value for Old Technologies in Swiss Mechanical Watchmaking, 1970-2008." Administrative Science Quarterly 64, no. 3 (September 2019): 576–618. View Details
  • Raffaelli, Ryan, Mary Ann Glynn, and Michael Tushman. "Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms." Strategic Management Journal 40, no. 7 (July 2019): 1013–1039. View Details
  • Raffaelli, Ryan, and Mary Ann Glynn. "What's so Institutional about Leadership? Leadership Mechanisms of Value Infusion." Research in the Sociology of Organizations 44 (2015): 283–316. View Details
  • Raffaelli, Ryan. "Why the Apple Watch Is a Gift to the Swiss Watch Industry." Reprint H00ZKX. Harvard Business Review (website) (September 12, 2014). View Details
  • Raffaelli, Ryan, and Mary Ann Glynn. "Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices." Academy of Management Journal 57, no. 2 (April 2014): 541–562. View Details
  • Glynn, Mary Ann, and Ryan Raffaelli. "Logic Pluralism, Organizational Design, and Practice Adoption: The Structural Embeddedness of CSR Programs." Research in the Sociology of Organizations 39B (2013): 175–198. View Details
  • Glynn, Mary Ann, and Ryan Raffaelli. "Uncovering Mechanisms of Theory Development in an Academic Field: Lessons from Leadership Research." Academy of Management Annals 4 (2010): 359–401. View Details

Book Chapters
Book Chapters

  • Claes, Kim, and Ryan Raffaelli. "Secondary Markets, Demand Revival, and Firm Performance: Exploratory Analyses in the Vintage Timepiece Auctions Market." In Les vies multiples d'une montre [The Multiple Lives of a Watch], edited by Kalust Zorik and François H. Courvoisier. Éditions Loisirs et Pédagogie, 2016, French ed. View Details
  • Kanter, Rosabeth M., Matthew Bird, Ethan Bernstein, and Ryan Raffaelli. "How Leaders Use Values-based Guidance Systems to Create Dynamic Capabilities." Chap. 2 in The Oxford Handbook of Dynamic Capabilities, edited by David J. Teece and Sohvi Leih. Oxford University Press, 2015. Electronic. View Details
  • Raffaelli, Ryan, and Mary Ann Glynn. "Institutional Innovation: Novel, Useful, and Legitimate." In The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, edited by Christina E. Shalley, Michael A. Hitt, and Jing Zhou. Oxford University Press, 2015. View Details
  • Glynn, Mary Ann, Christi Lockwood, and Ryan Raffaelli. "Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges." In Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015. View Details

Working Papers
Working Papers

  • Raffaelli, Ryan. "Reinventing Retail: The Novel Resurgence of Independent Bookstores." Harvard Business School Working Paper, No. 20-068, January 2020. View Details
  • Navis, Chad, Greg Fisher, Ryan Raffaelli, and Mary Ann Glynn. "The Market That Wasn't: The Non-emergence of the Online Grocery Category." Proceedings of the Frontiers in Managerial and Organizational Cognition Conference 1 (September 2012). View Details

Cases and Teaching Materials
Cases and Teaching Materials

  • Raffaelli, Ryan. "Reinvention Module Note for Instructors." Harvard Business School Module Note 425-062, February 2025. View Details
  • Raffaelli, Ryan. "Leadership Execution and Action Planning (LEAP)." Harvard Business School Course Overview Note 425-058, February 2025. View Details
  • Raffaelli, Ryan. "Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail." Harvard Business School Teaching Note 425-055, February 2025. View Details
  • Raffaelli, Ryan. "Kwame Spearman at Tattered Cover." Harvard Business School Multimedia/Video Supplement 425-716, February 2025. View Details
  • Raffaelli, Ryan. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Teaching Note 425-048, February 2025. View Details
  • Raffaelli, Ryan. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Multimedia/Video Supplement 425-715, February 2025. View Details
  • Raffaelli, Ryan. "Wendell Weeks at Corning Inc." Harvard Business School Teaching Note 425-052, February 2025. View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak." Harvard Business School Teaching Note 425-053, February 2025. View Details
  • Feldberg, Alexandra C., and Ryan Raffaelli. "Moleskine Foundation: Can Creativity Change the World?" Harvard Business School Teaching Note 425-054, February 2025. View Details
  • Raffaelli, Ryan. "Boston Ballet Video Supplement." Harvard Business School Multimedia/Video Supplement 425-719, February 2025. View Details
  • Raffaelli, Ryan. "Reinvention." Harvard Business School Technical Note 421-041, October 2020. (Revised February 2025.) View Details
  • Raffaelli, Ryan. "Wendell Weeks at Corning Inc." Harvard Business School Multimedia/Video Supplement 425-711, January 2025. View Details
  • Raffaelli, Ryan, Alexandra C. Feldberg, and Sarah Gulick. "Moleskine Foundation: Can Creativity Change the World?" Harvard Business School Case 423-043, February 2023. (Revised July 2023.) View Details
  • Raffaelli, Ryan, Akshaya Varghese, and Laura Weimer. "Leader Action Orientations." Harvard Business School Technical Note 423-050, November 2022. View Details
  • Raffaelli, Ryan, and Akshaya Varghese. "Backstage at Boston Ballet." Harvard Business School Teaching Note 423-049, November 2022. View Details
  • Fubini, David G., Ryan Raffaelli, Begum Agca Okutgen, and Julia Kelley. "Backstage at Boston Ballet." Harvard Business School Case 420-005, July 2019. (Revised November 2022.) View Details
  • Raffaelli, Ryan, and Sarah Gulick. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Case 422-044, December 2021. (Revised September 2022.) View Details
  • Raffaelli, Ryan, and Kerry Herman. "Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail." Harvard Business School Case 422-014, November 2021. (Revised March 2022.) View Details
  • Raffaelli, Ryan, and Akshaya Varghese. "How to Write an Action-Planning Memo." Harvard Business School Background Note 422-033, October 2021. View Details
  • Raffaelli, Ryan, and Aldo Sesia. "Wendell Weeks at Corning Inc. (B): Valor Glass and the COVID-19 Pandemic." Harvard Business School Supplement 421-078, March 2021. (Revised August 2021.) View Details
  • Fubini, David G., Ryan Raffaelli, and Matthew Wiger. "Post-Merger Integration Action Planning." Harvard Business School Module Note 420-011, July 2019. (Revised January 2023.) View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak (A) Multimedia Case." Harvard Business School Multimedia/Video Case 421-704, September 2020. View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak (A) Case Supplement." Harvard Business School Multimedia/Video Supplement 421-707, September 2020. View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak (B) Video Case Supplement." Harvard Business School Multimedia/Video Supplement 421-709, September 2020. View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak (C) Case Supplement." Harvard Business School Multimedia/Video Case 421-706, September 2020. View Details
  • Raffaelli, Ryan, and Christine Snively. "The Reinvention of Kodak." Harvard Business School Case 419-012, November 2018. (Revised August 2020.) View Details
  • Raffaelli, Ryan, David G. Fubini, and Aldo Sesia. "Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)." Harvard Business School Case 419-003, April 2019. (Revised February 2025.) View Details
  • Raffaelli, Ryan. "This Old House of Worship: St. Anthony Shrine (A)." Harvard Business School Multimedia/Video Case 421-701, August 2020. View Details
  • Raffaelli, Ryan. "This Old House of Worship: St. Anthony Shrine (B)." Harvard Business School Multimedia/Video Case 421-702, August 2020. View Details
  • Raffaelli, Ryan, and Leticia Garcia. "This Old House of Worship: St. Anthony Shrine (A) and (B)." Harvard Business School Teaching Note 421-010, August 2020. View Details
  • Raffaelli, Ryan, and Raffaella Sadun. "Moleskine (B): Maria Sebregondi and Arrigo Berni Video Supplements." Harvard Business School Multimedia/Video Supplement 420-714, June 2020. View Details
  • Raffaelli, Ryan, and Akshaya Varghese. "Faber-Castell (A) and (B)." Harvard Business School Teaching Note 419-060, December 2018. (Revised February 2025.) View Details
  • Raffaelli, Ryan. "Moleskine (A) and (B)." Harvard Business School Teaching Note 419-061, December 2018. (Revised February 2025.) View Details
  • Kanter, Rosabeth Moss, Ryan Raffaelli, Ai-Ling Jamila Malone, and Jonathan Cohen. "Sesame Workshop: Bringing Big Bird Back to Health (Abridged)." Harvard Business School Teaching Note 317-118, April 2017. View Details
  • Raffaelli, Ryan. "Ron Johnson: A Career in Retail." Harvard Business School Teaching Note 419-010, July 2018. View Details
  • Raffaelli, Ryan. "Jean-Claude Biver (A) and (B): The Reemergence of the Swiss Watch Industry." Harvard Business School Teaching Note 418-054, January 2018. View Details
  • Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change (Teaching Note)." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8325, 2017. View Details
  • Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017. View Details
  • Kanter, Rosabeth Moss, Ryan Raffaelli, and Jonathan Cohen. "Sesame Workshop (A): Bringing Big Bird Back to Health." Harvard Business School Case 317-094, January 2017. (Revised May 2020.) View Details
  • Kanter, Rosabeth M., Ryan Raffaelli, and Jonathan Cohen. "Sesame Workshop: Bringing Big Bird Back to Health." Harvard Business School Case 317-086, January 2017. (Revised January 2017.) View Details
  • Raffaelli, Ryan, and Christine Snively. "Faber-Castell (B)." Harvard Business School Supplement 417-030, December 2016. (Revised December 2018.) View Details
  • Raffaelli, Ryan, and Christine Snively. "Faber-Castell." Harvard Business School Case 417-010, December 2016. (Revised December 2017.) View Details
  • Raffaelli, Ryan, Joshua D. Margolis, and Das Narayandas. "Ron Johnson: A Career in Retail." Harvard Business School Multimedia/Video Supplement 417-704, December 2016. View Details
  • Raffaelli, Ryan. "Jean-Claude Biver: The Reemergence of the Swiss Watch Industry." Harvard Business School Multimedia/Video Supplement 416-703, April 2016. View Details
  • Raffaelli, Ryan, Raffaella Sadun, and Kathy Qu. "Moleskine (A)." Harvard Business School Case 716-407, April 2016. (Revised March 2019.) View Details
  • Raffaelli, Ryan, Raffaella Sadun, and Kathy Qu. "Moleskine (B)." Harvard Business School Supplement 716-464, May 2016. (Revised November 2018.) View Details
  • Groysberg, Boris, and Ryan Raffaelli. "Toby Johnson: Leading After School." Harvard Business School Multimedia/Video Supplement 416-701, January 2016. View Details
  • Narayandas, Das, Joshua D. Margolis, and Ryan Raffaelli. "Ron Johnson: A Career in Retail." Harvard Business School Case 516-016, July 2015. (Revised September 2017.) View Details
  • Raffaelli, Ryan. "Leading and Managing Change." Harvard Business School Background Note 415-040, October 2014. (Revised December 2018.) View Details
  • Raffaelli, Ryan. "Leading and Managing Change (ABRIDGED)." Harvard Business School Background Note 416-021, October 2015. (Revised May 2016.) View Details
  • Raffaelli, Ryan. "Jean-Claude Biver (A): The Reemergence of the Swiss Watch Industry." Harvard Business School Case 415-031, October 2014. (Revised December 2018.) View Details
  • Raffaelli, Ryan. "Jean-Claude Biver (B): Leading Change at Hublot." Harvard Business School Supplement 415-032, October 2014. (Revised March 2016.) View Details
  • Bernstein, Ethan, Ryan Raffaelli, and Joshua Margolis. "Leader-as-Architect: Alignment." Harvard Business School Background Note 415-039, October 2014. View Details
  • Kanter, Rosabeth M., Pamela Yatsko, and Ryan Raffaelli. "CEMEX (A): Building the Global Framework (1985-2004)." Harvard Business School Case 308-022, July 2007. (Revised September 2009.) View Details
  • Kanter, Rosabeth M., Pamela Yatsko, and Ryan Raffaelli. "CEMEX (B): Cementing Relationships (2004-2007)." Harvard Business School Supplement 308-023, July 2007. (Revised September 2009.) View Details
  • Kanter, Rosabeth M., Pamela Yatsko, and Ryan Raffaelli. "CEMEX's Foundations for Sustainability." Harvard Business School Case 308-024, July 2007. (Revised September 2009.) View Details
  • Kanter, Rosabeth M., Lance P. Pierce, and Ryan Leo Raffaelli. "ABN AMRO Bank N.V.: Global Change Agents." Harvard Business School Case 307-050, April 2007. View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Publicis Groupe: Leading Creative Acquisitions (TN)." Harvard Business School Teaching Note 506-066, May 2006. (Revised February 2009.) View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Banco Real: Banking on Sustainability (TN)." Harvard Business School Teaching Note 306-067, February 2006. (Revised November 2008.) View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Innovation at Timberland: Thinking Outside the Shoe Box." Harvard Business School Case 306-064, January 2006. (Revised February 2015.) View Details
  • Kanter, Rosabeth M., Ryan Raffaelli, and Michelle Heskett. "Medical Innovation Beyond MedStar: Mobilizing for National Impact." Harvard Business School Case 306-096, April 2006. View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Publicis Groupe: Leading Creative Acquisitions." Harvard Business School Case 506-010, November 2005. (Revised February 2009.) View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Shinhan Financial Group (A)." Harvard Business School Case 305-075, February 2005. (Revised March 2008.) View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Shinhan Financial Group (A) (TN)." Harvard Business School Teaching Note 306-024, November 2005. (Revised February 2008.) View Details
  • Kanter, Rosabeth M., Douglas A Raymond, and Ryan Raffaelli. "The Making of Verizon." Harvard Business School Case 303-131, February 2004. View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Union City Schools: Sustaining The Turnaround." Harvard Business School Case 303-137, June 2003. (Revised July 2003.) View Details
All Publications

Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves on the faculty of several executive education programs, including Leading and Building a Culture of Innovation and Leading Change and Organizational Renewal. 

Professor Raffaelli's research focuses on reinvention and leading change. His work introduces the concept of technology reemergence, a process whereby organizations and industries faced with technological change reinvent themselves. He also studies how leaders infuse values and meaning into institutions during periods of instability. Professor Raffaelli’s research has been published in journals such as Administrative Science Quarterly, the Strategic Management Journal, the Academy of Management Journal, the Academy of Management Annals, Research in the Sociology of Organizations, as well as in a number of edited handbooks on innovation and management. He serves on the editorial board of Administrative Science Quarterly and is a faculty associate at Harvard's Weatherhead Center for International Affairs. His work has been covered by such media as The New York Times, The Wall Street Journal, The Economist, The Washington Post, NPR, Fortune, CNBC, Fast Company, and Rolling Stone.

Professor Raffaelli's research has received several awards, including the inaugural "Best Research Methods Paper" from the Strategic Management Society, and "Best Paper" and "Giarratani Rising Star" distinctions from the Industry Studies Association. His doctoral thesis won multiple "Best Dissertation" awards from the academic community, including the Technology and Innovation Management (TIM) Division of the Academy of Management, the European Group for Organizational Studies (EGOS), and the INFORMS Technology Innovation Management and Entrepreneurship Division. In recognition of his research at the intersection of leadership, strategy, and technology studies, he was awarded the Richard Hodgson Fellowship at Harvard Business School.

Professor Raffaelli earned his undergraduate degree in business administration from Georgetown University and studied corporate strategy at Oxford University. He holds master’s degrees in business and government relations (MPP) and in organizational ethics (MTS) from Harvard University. He received a PhD in management and an MS in organization studies from Boston College.  

Before his academic career, Professor Raffaelli was an executive in Accenture’s strategy management consulting practice, advising Fortune 500 firms, global nonprofits, and various U.S. government agencies. He also served briefly as a White House liaison to NASA.

Journal Articles
  • Raffaelli, Ryan, and Ryann Noe. "Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores." Administrative Science Quarterly (in press). (Pre-published online May 3, 2025.) View Details
  • Raffaelli, Ryan, Tiona Zuzul, Ranjay Gulati, and Jan Rivkin. "Outcome and Process Frames: Strategic Renewal and Capability Reprioritization at the Federal Bureau of Investigation." Strategic Management Journal 46, no. 6 (June 2025): 1325–1362. (Lead article.) View Details
  • Raffaelli, Ryan. "The Three Traps That Stymie Reinvention: Organizational Identity, Architecture, and Collaboration Can Be Either Assets or Liabilities to Pursuing Growth in New Sectors." MIT Sloan Management Review 66, no. 1 (Fall 2024): 46–52. (Cover story.) View Details
  • Raffaelli, Ryan, Rich DeJordy, and Rory M. McDonald. "How Leaders with Divergent Visions Generate Novel Strategy: Navigating the Paradox of Preservation and Modernization in Swiss Watchmaking." Academy of Management Journal 65, no. 5 (October 2022): 1593–1622. View Details
  • Raffaelli, Ryan. "Technology Reemergence: Creating New Value for Old Technologies in Swiss Mechanical Watchmaking, 1970-2008." Administrative Science Quarterly 64, no. 3 (September 2019): 576–618. View Details
  • Raffaelli, Ryan, Mary Ann Glynn, and Michael Tushman. "Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms." Strategic Management Journal 40, no. 7 (July 2019): 1013–1039. View Details
  • Raffaelli, Ryan, and Mary Ann Glynn. "What's so Institutional about Leadership? Leadership Mechanisms of Value Infusion." Research in the Sociology of Organizations 44 (2015): 283–316. View Details
  • Raffaelli, Ryan. "Why the Apple Watch Is a Gift to the Swiss Watch Industry." Reprint H00ZKX. Harvard Business Review (website) (September 12, 2014). View Details
  • Raffaelli, Ryan, and Mary Ann Glynn. "Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices." Academy of Management Journal 57, no. 2 (April 2014): 541–562. View Details
  • Glynn, Mary Ann, and Ryan Raffaelli. "Logic Pluralism, Organizational Design, and Practice Adoption: The Structural Embeddedness of CSR Programs." Research in the Sociology of Organizations 39B (2013): 175–198. View Details
  • Glynn, Mary Ann, and Ryan Raffaelli. "Uncovering Mechanisms of Theory Development in an Academic Field: Lessons from Leadership Research." Academy of Management Annals 4 (2010): 359–401. View Details
Book Chapters
  • Claes, Kim, and Ryan Raffaelli. "Secondary Markets, Demand Revival, and Firm Performance: Exploratory Analyses in the Vintage Timepiece Auctions Market." In Les vies multiples d'une montre [The Multiple Lives of a Watch], edited by Kalust Zorik and François H. Courvoisier. Éditions Loisirs et Pédagogie, 2016, French ed. View Details
  • Kanter, Rosabeth M., Matthew Bird, Ethan Bernstein, and Ryan Raffaelli. "How Leaders Use Values-based Guidance Systems to Create Dynamic Capabilities." Chap. 2 in The Oxford Handbook of Dynamic Capabilities, edited by David J. Teece and Sohvi Leih. Oxford University Press, 2015. Electronic. View Details
  • Raffaelli, Ryan, and Mary Ann Glynn. "Institutional Innovation: Novel, Useful, and Legitimate." In The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, edited by Christina E. Shalley, Michael A. Hitt, and Jing Zhou. Oxford University Press, 2015. View Details
  • Glynn, Mary Ann, Christi Lockwood, and Ryan Raffaelli. "Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges." In Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015. View Details
Working Papers
  • Raffaelli, Ryan. "Reinventing Retail: The Novel Resurgence of Independent Bookstores." Harvard Business School Working Paper, No. 20-068, January 2020. View Details
  • Navis, Chad, Greg Fisher, Ryan Raffaelli, and Mary Ann Glynn. "The Market That Wasn't: The Non-emergence of the Online Grocery Category." Proceedings of the Frontiers in Managerial and Organizational Cognition Conference 1 (September 2012). View Details
Cases and Teaching Materials
  • Raffaelli, Ryan. "Reinvention Module Note for Instructors." Harvard Business School Module Note 425-062, February 2025. View Details
  • Raffaelli, Ryan. "Leadership Execution and Action Planning (LEAP)." Harvard Business School Course Overview Note 425-058, February 2025. View Details
  • Raffaelli, Ryan. "Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail." Harvard Business School Teaching Note 425-055, February 2025. View Details
  • Raffaelli, Ryan. "Kwame Spearman at Tattered Cover." Harvard Business School Multimedia/Video Supplement 425-716, February 2025. View Details
  • Raffaelli, Ryan. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Teaching Note 425-048, February 2025. View Details
  • Raffaelli, Ryan. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Multimedia/Video Supplement 425-715, February 2025. View Details
  • Raffaelli, Ryan. "Wendell Weeks at Corning Inc." Harvard Business School Teaching Note 425-052, February 2025. View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak." Harvard Business School Teaching Note 425-053, February 2025. View Details
  • Feldberg, Alexandra C., and Ryan Raffaelli. "Moleskine Foundation: Can Creativity Change the World?" Harvard Business School Teaching Note 425-054, February 2025. View Details
  • Raffaelli, Ryan. "Boston Ballet Video Supplement." Harvard Business School Multimedia/Video Supplement 425-719, February 2025. View Details
  • Raffaelli, Ryan. "Reinvention." Harvard Business School Technical Note 421-041, October 2020. (Revised February 2025.) View Details
  • Raffaelli, Ryan. "Wendell Weeks at Corning Inc." Harvard Business School Multimedia/Video Supplement 425-711, January 2025. View Details
  • Raffaelli, Ryan, Alexandra C. Feldberg, and Sarah Gulick. "Moleskine Foundation: Can Creativity Change the World?" Harvard Business School Case 423-043, February 2023. (Revised July 2023.) View Details
  • Raffaelli, Ryan, Akshaya Varghese, and Laura Weimer. "Leader Action Orientations." Harvard Business School Technical Note 423-050, November 2022. View Details
  • Raffaelli, Ryan, and Akshaya Varghese. "Backstage at Boston Ballet." Harvard Business School Teaching Note 423-049, November 2022. View Details
  • Fubini, David G., Ryan Raffaelli, Begum Agca Okutgen, and Julia Kelley. "Backstage at Boston Ballet." Harvard Business School Case 420-005, July 2019. (Revised November 2022.) View Details
  • Raffaelli, Ryan, and Sarah Gulick. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Case 422-044, December 2021. (Revised September 2022.) View Details
  • Raffaelli, Ryan, and Kerry Herman. "Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail." Harvard Business School Case 422-014, November 2021. (Revised March 2022.) View Details
  • Raffaelli, Ryan, and Akshaya Varghese. "How to Write an Action-Planning Memo." Harvard Business School Background Note 422-033, October 2021. View Details
  • Raffaelli, Ryan, and Aldo Sesia. "Wendell Weeks at Corning Inc. (B): Valor Glass and the COVID-19 Pandemic." Harvard Business School Supplement 421-078, March 2021. (Revised August 2021.) View Details
  • Fubini, David G., Ryan Raffaelli, and Matthew Wiger. "Post-Merger Integration Action Planning." Harvard Business School Module Note 420-011, July 2019. (Revised January 2023.) View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak (A) Multimedia Case." Harvard Business School Multimedia/Video Case 421-704, September 2020. View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak (A) Case Supplement." Harvard Business School Multimedia/Video Supplement 421-707, September 2020. View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak (B) Video Case Supplement." Harvard Business School Multimedia/Video Supplement 421-709, September 2020. View Details
  • Raffaelli, Ryan. "The Reinvention of Kodak (C) Case Supplement." Harvard Business School Multimedia/Video Case 421-706, September 2020. View Details
  • Raffaelli, Ryan, and Christine Snively. "The Reinvention of Kodak." Harvard Business School Case 419-012, November 2018. (Revised August 2020.) View Details
  • Raffaelli, Ryan, David G. Fubini, and Aldo Sesia. "Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)." Harvard Business School Case 419-003, April 2019. (Revised February 2025.) View Details
  • Raffaelli, Ryan. "This Old House of Worship: St. Anthony Shrine (A)." Harvard Business School Multimedia/Video Case 421-701, August 2020. View Details
  • Raffaelli, Ryan. "This Old House of Worship: St. Anthony Shrine (B)." Harvard Business School Multimedia/Video Case 421-702, August 2020. View Details
  • Raffaelli, Ryan, and Leticia Garcia. "This Old House of Worship: St. Anthony Shrine (A) and (B)." Harvard Business School Teaching Note 421-010, August 2020. View Details
  • Raffaelli, Ryan, and Raffaella Sadun. "Moleskine (B): Maria Sebregondi and Arrigo Berni Video Supplements." Harvard Business School Multimedia/Video Supplement 420-714, June 2020. View Details
  • Raffaelli, Ryan, and Akshaya Varghese. "Faber-Castell (A) and (B)." Harvard Business School Teaching Note 419-060, December 2018. (Revised February 2025.) View Details
  • Raffaelli, Ryan. "Moleskine (A) and (B)." Harvard Business School Teaching Note 419-061, December 2018. (Revised February 2025.) View Details
  • Kanter, Rosabeth Moss, Ryan Raffaelli, Ai-Ling Jamila Malone, and Jonathan Cohen. "Sesame Workshop: Bringing Big Bird Back to Health (Abridged)." Harvard Business School Teaching Note 317-118, April 2017. View Details
  • Raffaelli, Ryan. "Ron Johnson: A Career in Retail." Harvard Business School Teaching Note 419-010, July 2018. View Details
  • Raffaelli, Ryan. "Jean-Claude Biver (A) and (B): The Reemergence of the Swiss Watch Industry." Harvard Business School Teaching Note 418-054, January 2018. View Details
  • Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change (Teaching Note)." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8325, 2017. View Details
  • Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017. View Details
  • Kanter, Rosabeth Moss, Ryan Raffaelli, and Jonathan Cohen. "Sesame Workshop (A): Bringing Big Bird Back to Health." Harvard Business School Case 317-094, January 2017. (Revised May 2020.) View Details
  • Kanter, Rosabeth M., Ryan Raffaelli, and Jonathan Cohen. "Sesame Workshop: Bringing Big Bird Back to Health." Harvard Business School Case 317-086, January 2017. (Revised January 2017.) View Details
  • Raffaelli, Ryan, and Christine Snively. "Faber-Castell (B)." Harvard Business School Supplement 417-030, December 2016. (Revised December 2018.) View Details
  • Raffaelli, Ryan, and Christine Snively. "Faber-Castell." Harvard Business School Case 417-010, December 2016. (Revised December 2017.) View Details
  • Raffaelli, Ryan, Joshua D. Margolis, and Das Narayandas. "Ron Johnson: A Career in Retail." Harvard Business School Multimedia/Video Supplement 417-704, December 2016. View Details
  • Raffaelli, Ryan. "Jean-Claude Biver: The Reemergence of the Swiss Watch Industry." Harvard Business School Multimedia/Video Supplement 416-703, April 2016. View Details
  • Raffaelli, Ryan, Raffaella Sadun, and Kathy Qu. "Moleskine (A)." Harvard Business School Case 716-407, April 2016. (Revised March 2019.) View Details
  • Raffaelli, Ryan, Raffaella Sadun, and Kathy Qu. "Moleskine (B)." Harvard Business School Supplement 716-464, May 2016. (Revised November 2018.) View Details
  • Groysberg, Boris, and Ryan Raffaelli. "Toby Johnson: Leading After School." Harvard Business School Multimedia/Video Supplement 416-701, January 2016. View Details
  • Narayandas, Das, Joshua D. Margolis, and Ryan Raffaelli. "Ron Johnson: A Career in Retail." Harvard Business School Case 516-016, July 2015. (Revised September 2017.) View Details
  • Raffaelli, Ryan. "Leading and Managing Change." Harvard Business School Background Note 415-040, October 2014. (Revised December 2018.) View Details
  • Raffaelli, Ryan. "Leading and Managing Change (ABRIDGED)." Harvard Business School Background Note 416-021, October 2015. (Revised May 2016.) View Details
  • Raffaelli, Ryan. "Jean-Claude Biver (A): The Reemergence of the Swiss Watch Industry." Harvard Business School Case 415-031, October 2014. (Revised December 2018.) View Details
  • Raffaelli, Ryan. "Jean-Claude Biver (B): Leading Change at Hublot." Harvard Business School Supplement 415-032, October 2014. (Revised March 2016.) View Details
  • Bernstein, Ethan, Ryan Raffaelli, and Joshua Margolis. "Leader-as-Architect: Alignment." Harvard Business School Background Note 415-039, October 2014. View Details
  • Kanter, Rosabeth M., Pamela Yatsko, and Ryan Raffaelli. "CEMEX (A): Building the Global Framework (1985-2004)." Harvard Business School Case 308-022, July 2007. (Revised September 2009.) View Details
  • Kanter, Rosabeth M., Pamela Yatsko, and Ryan Raffaelli. "CEMEX (B): Cementing Relationships (2004-2007)." Harvard Business School Supplement 308-023, July 2007. (Revised September 2009.) View Details
  • Kanter, Rosabeth M., Pamela Yatsko, and Ryan Raffaelli. "CEMEX's Foundations for Sustainability." Harvard Business School Case 308-024, July 2007. (Revised September 2009.) View Details
  • Kanter, Rosabeth M., Lance P. Pierce, and Ryan Leo Raffaelli. "ABN AMRO Bank N.V.: Global Change Agents." Harvard Business School Case 307-050, April 2007. View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Publicis Groupe: Leading Creative Acquisitions (TN)." Harvard Business School Teaching Note 506-066, May 2006. (Revised February 2009.) View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Banco Real: Banking on Sustainability (TN)." Harvard Business School Teaching Note 306-067, February 2006. (Revised November 2008.) View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Innovation at Timberland: Thinking Outside the Shoe Box." Harvard Business School Case 306-064, January 2006. (Revised February 2015.) View Details
  • Kanter, Rosabeth M., Ryan Raffaelli, and Michelle Heskett. "Medical Innovation Beyond MedStar: Mobilizing for National Impact." Harvard Business School Case 306-096, April 2006. View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Publicis Groupe: Leading Creative Acquisitions." Harvard Business School Case 506-010, November 2005. (Revised February 2009.) View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Shinhan Financial Group (A)." Harvard Business School Case 305-075, February 2005. (Revised March 2008.) View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Shinhan Financial Group (A) (TN)." Harvard Business School Teaching Note 306-024, November 2005. (Revised February 2008.) View Details
  • Kanter, Rosabeth M., Douglas A Raymond, and Ryan Raffaelli. "The Making of Verizon." Harvard Business School Case 303-131, February 2004. View Details
  • Kanter, Rosabeth M., and Ryan Raffaelli. "Union City Schools: Sustaining The Turnaround." Harvard Business School Case 303-137, June 2003. (Revised July 2003.) View Details
Research Summary
Overview
Professor Raffaelli's research focuses on the concept of reinvention. This work examines how organizations and leaders manage processes of innovation adoption, institutional change, and cognitive framing.
Reinvention and "Technology Reemergence"

The prevailing view of industry and technology evolution has emphasized displacement, on the assumption that old technologies and organizational forms will disappear when newer ones arrive. Professor Raffaelli's research challenges this view by illuminating how and when it may be possible for incumbent firms in mature industries to reinvent themselves. This work introduces the notion of "technology reemergence," a process whereby organizations and industries successfully respond to new technologies or business models that threaten to render them obsolete. Recently, Professor Raffaelli has examined these dynamics in the context of the Swiss mechanical watch industry and the US independent bookselling sector. 

Keywords: Turnarounds; Innovation And Management; Technology Evolution; Change Management; Disruption; Transformation; Transition
Reinvention and “Frame Flexibility”

Adopting a radical innovation creates pressure for leaders to reframe their mental models while they also sustain their organization's existing capabilities and product category variants. Yet at key junctures in a product class and during technological change, a concrete definition of the firm’s innovation boundaries and identity can hold a firm hostage to its past.

Professor Raffaelli has theorized that successful innovation adoption is in part due to the top management team’s "frame flexibility", i.e., the capability to cognitively expand an innovation’s categorical boundaries and to cast the innovation as emotionally-resonant with the organization’s identity, competencies, and competitive boundaries. A flexible cognitive frame – coupled with emotional framing – helps leaders and organization members become emotionally engaged in transformation efforts and, in turn, adopt multiple radical innovations over time. When asked to innovate, perhaps there is no more important role for leaders than to expand their cognitive frame and to infuse these expanded frames with emotion. 

Keywords: Institutional Change; Innovation & Entrepreneurship; Diffusion Processes; Technology Adoption; Cognition and Thinking; Identity; Emotions
Leadership & Values in Times of Instability
Professor Raffaelli investigates the role of leaders within organizations and across industries during periods of upheaval and ambiguity. His work indicates the key role leaders play in driving and infusing values. He also connects leadership to meaning-making, theorizing about the underlying processes and mechanisms that allow leaders to foster the continuance, character, and collective nature of values in organizations. His research finds that such leadership is essential in times of instability.
Keywords: Leadership; Values And Beliefs; Mission and Purpose
Awards & Honors
Runner-up for the 2024 Best Entrepreneurship Paper Award from the Academy of Management, Organization and Management Theory Division, for “Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Indie Bookstores” with Ryann Noe.
Runner-up for the 2024 Wyss Award for Excellence in Doctoral Student Mentoring.
Runner-up for the 2022 Wyss Award for Excellence in Doctoral Student Mentoring.
"Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms" with Mary Ann Glynn and Michael Tushman (July 2019) received a 2020 Strategic Management Journal Certificate of Achievement which is given for SMJ articles in the top ten percent of downloads in the year since published.
Winner of the 2019 Strategic Management Society (SMS) Annual Conference Best Research Methods Paper Award for “Cognitive Framing and Capability Development at the Federal Bureau of Investigation,” with Tiona Zuzul, Ranjay Gulati, and Jan Rivkin.
Finalist for the 2019 Strategic Management Society (SMS) Annual Conference Best Paper Award for “Cognitive Framing and Capability Development at the Federal Bureau of Investigation” with Tiona Zuzul, Ranjay Gulati, and Jan Rivkin.
Co-Runner Up for the 2019 Junior Faculty Wyss Award for Excellence in Doctoral Student Mentoring.
Winner of the 2019 Bronze Telly Award in the Non-Broadcast—General Education category for "The Reinvention of Kodak (A)" with Dave Habeeb and Ruth Page (HBS Multimedia/Video Case 421-704).
Awarded the 2018 Best Paper in Innovation and Entrepreneurship at the Industry Studies Association Annual Conference for “The Use of History as a Strategic Resource: Institutional Resilience and the Complementarity of Entrepreneurship and Guardianship in Swiss Watchmaking” (HBS Working Paper 16-003) with Richard DeJordy.
Recipient of a 2015 Richard Hodgson Fellowship from Harvard Business School.
Winner of the 2015 Best Symposium Award from the Organization and Management Theory Division of the Academy of Management for "What does Imprinting Mean? New Perspectives on Imprint Formation and Persistence Processes."
Received the 2015 Outstanding Reviewer Award from the Organization and Management Theory Division of the Academy of Management.
Winner of the 2014 Giarratani Rising Star Award for Best Paper from the Industry Studies Association for “Mechanisms of Technology Re-Emergence and Identity Change in a Mature Industry: Swiss Watchmaking, 1970-2008” (HBS Working Paper 14-048, 2013).
Winner of the 2014 Best Dissertation Award from the Technology and Innovation Management (TIM) Division of the Academy of Management.
Winner of the 2014 Grigor McClelland Doctoral Dissertation Award from the European Group for Organizational Studies (EGOS), the Journal of Management Studies (JMS), and the Society for the Advancement of Management Studies (SAMS).
Winner of the 2014 INFORMS Best Dissertation Award, Technology, Innovation Management and Entrepreneurship Section.
Received the 2013 Outstanding Reviewer Award from the Organization and Management Theory Division of the Academy of Management.
Received the 2013 Outstanding Reviewer Award from the Managerial and Organizational Cognition Division of the Academy of Management.
Selected as a finalist for the 2012 INFORMS/Organization Science Dissertation Proposal Competition.
Selected as a finalist for the 2012 Best Symposium Award for “Fields of Gold: Mining the Origins, Definitions, and Assumptions Attending Institutional Fields” from the Organization and Management Theory Division of the Academy of Management.
Additional Information
  • Curriculum Vitae
  • Working Knowledge Articles
  • LinkedIn
  • Twitter
Areas of Interest
  • innovation
  • leadership
  • organizational change and transformation
  • qualitative research
  • technological change
  • Additional Topics
  • business transformation
  • corporate values/value systems
  • identity
  • industry evolution
  • leading change
  • managerial cognition
  • strategy implementation
  • Industries
  • advertising
  • consulting
  • consumer products
  • federal government
  • grocery
  • information technology industry
  • nonprofit industry
  • publishing industry
  • retailing
  • Geographies
  • Eastern Africa
  • Europe
  • North America
  • South Korea
  • Switzerland
  • United States
In The News

In The News

    • 05 Jul 2023
    • HBS Working Knowledge

    What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

    • 28 Jun 2023
    • Fast Company

    How to Differentiate Your Brick-and-Mortar from Online Competitors

    • 26 Feb 2023
    • Boston Globe

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    • 06 Sep 2022
    • Cold Call

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    • 04 Aug 2022
    • CMS Wire

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Ryan L. Raffaelli In the News

05 Jul 2023
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26 Feb 2023
Boston Globe
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06 Sep 2022
Cold Call
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23 May 2022
Harvard Business School
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12 Nov 2021
Harvard Gazette
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26 Oct 2021
Washington Post
France Sets Minimum Book Delivery Fee in Effort to Protect Independent Stores from Amazon

12 Oct 2020
New York Times
4 Moments That Changed the Watch World

14 Sep 2020
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Brentwood’s Diesel bookstore launches a GoFundMe as more stores struggle through pandemic

11 May 2020
USA Today
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18 Feb 2020
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12 Feb 2020
Forbes
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21 Jan 2020
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07 Jan 2020
American Public Media: Marketplace
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24 Jun 2019
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Bookstores Find Growth as ‘Anchors of Authenticity’

28 Apr 2019
Wall Street Journal
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24 Jan 2019
List
Bookstores Are Making a Comeback – Here Are 3 Reasons Why!

14 Jan 2019
New York Times
At LVMH’s Watch Division, Experience of a Different Kind

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21 Dec 2018
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19 Dec 2018
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Instagram is helping save the indie bookstore

14 Dec 2018
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08 Nov 2018
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A Conversation with Ryan Raffaelli

31 Oct 2018
Paul Vacca (Medium blog)
Decline of Book is a Fake News

29 Oct 2018
Toronto Star
Why you should spend more time in bookstores

26 Oct 2018
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Personalities Jean-Claude Biver And The Making Of The Modern Watch Industry

16 Oct 2018
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Why Is Amazon Going Crazy with Brick-and-Mortar?

05 Oct 2018
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Barnes & Noble said to be looking for a buyer

24 Sep 2018
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17 Sep 2018
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12 Sep 2018
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Preferring to read print over digital books

11 Sep 2018
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Why we buy the things we buy

06 Sep 2018
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As huge brick-and-mortar retailers are strangled out of business by Amazon, local retailers are like, 'no big deal'

27 Aug 2018
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Death By Inertia? How Barnes & Noble Has Squandered Its Opportunities

12 Aug 2018
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As Barnes & Noble Struggles to Find Footing, Founder Takes Heat

10 Aug 2018
Business Journal
The Worm Has Turned: Bookstores Beats Odds in An Amazon World

09 Aug 2018
strategy+business
Gutenberg’s Revenge

05 Jul 2018
Valley Advocate
Independent Streak: Against the odds, small book stores are on the rise

28 Jun 2018
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Independent Movie Theaters Can Survive The Rise Of Streaming

01 Jun 2018
US News & World Report
It's Not Technology That Will Take the Swiss Watch Down

23 May 2018
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Indie Bookstores Defied Amazon. Who's Next?

07 May 2018
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Columbus Bookstores Have Independent Spirit

02 May 2018
Washington Post
Bookstores by and for people of color are finding their industry niche

01 May 2018
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Why Detroit's independent bookstores matter -- and have been steadily growing

27 Apr 2018
CBS
Bookstores growing as country celebrates Independent Book Store Day

27 Apr 2018
Pittsburgh Post-Gazette
Books love the small: How indie stores and publishers fill the niches

23 Apr 2018
CBS This Morning
Once-endangered bookstores are booming again

17 Apr 2018
Cinco Dias
Por qué el caso de Faber-Castell se estudia en Harvard

13 Apr 2018
Harvard Crimson
The Indies: Threatened, But Thriving

31 Mar 2018
Forbes
Is Amazon Good Or Bad For Small Business?

29 Mar 2018
NPR: All Things Considered
Why The Number Of Independent Bookstores Increased During The 'Retail Apocalypse'

22 Mar 2018
NPR
Too Small To Fail

13 Mar 2018
New York Times
Shakespeare and Company is Coming Back to the West Side and the Village

09 Mar 2018
Literary Hub
Why Is A Harvard Business Professor Is Studying Independent Bookstores?

07 Mar 2018
Associated Press
Downtown Boise bookstore yet another small business closing

21 Jan 2018
Post and Courier
How to Run a Bookstore in the Amazon Era

15 Jan 2018
Daily Herald
You bought a book store? Are you crazy?

17 Dec 2017
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Indie bookstores’ surprising revival based on giving customers ‘an experience’

09 Dec 2017
Berkshire Eagle
Resurgence a welcome new chapter for independent bookstores

08 Dec 2017
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06 Dec 2017
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07 Sep 2017
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Faber-Castell Doubles Down on the Pencil

12 Aug 2017
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Doing well in order to keep doing good

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007 with a smartwatch? Maybe and it might be an Omega

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14 Jun 2015
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03 Jun 2015
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03 Apr 2015
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10 Mar 2015
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31 Dec 2014
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26 Dec 2014
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11 Dec 2014
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11 Dec 2014
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19 Nov 2014
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Watch chief Biver honored at Harvard Business School

06 Nov 2014
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Smartwatches: Wave of future or slave to past?

05 Nov 2014
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03 Oct 2014
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15 Sep 2014
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12 Sep 2014
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12 Sep 2014
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10 Sep 2014
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28 Aug 2014
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12 Jun 2014
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12 Jun 2014
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03 Feb 2014
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16 Jan 2014
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10 Jan 2014
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07 Jan 2014
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06 Jan 2014
Forbes
Technology Re-emergence: Creating New Value for Old Innovations

01 Dec 2013
Stanford Social Innovation Review
Off-the-Shelf or Do-It-Yourself?

Media Coverage

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Additional Information
Curriculum Vitae
Working Knowledge Articles
LinkedIn
 More
Twitter
 Less

Areas of Interest

innovation
leadership
organizational change and transformation
qualitative research
technological change
 More

Additional Topics

business transformation
corporate values/value systems
identity
industry evolution
leading change
managerial cognition
strategy implementation

Industries

advertising
consulting
consumer products
federal government
grocery
information technology industry
nonprofit industry
publishing industry
retailing

Geographies

Eastern Africa
Europe
North America
South Korea
Switzerland
United States
 Less

In The News

    • 05 Jul 2023
    • HBS Working Knowledge

    What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

    • 28 Jun 2023
    • Fast Company

    How to Differentiate Your Brick-and-Mortar from Online Competitors

    • 26 Feb 2023
    • Boston Globe

    Where Did All These Bookstores Come From?

    • 06 Sep 2022
    • Cold Call

    Reinventing an Iconic Independent Bookstore

    • 04 Aug 2022
    • CMS Wire

    Is Ecommerce the Antidote to Ongoing Retailer Challenges?

→More News for Ryan L. Raffaelli

Ryan L. Raffaelli In the News

05 Jul 2023
HBS Working Knowledge
What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

28 Jun 2023
Fast Company
How to Differentiate Your Brick-and-Mortar from Online Competitors

26 Feb 2023
Boston Globe
Where Did All These Bookstores Come From?

06 Sep 2022
Cold Call
Reinventing an Iconic Independent Bookstore

04 Aug 2022
CMS Wire
Is Ecommerce the Antidote to Ongoing Retailer Challenges?

23 May 2022
Harvard Business School
HBS Professors Win Wyss Awards for Excellence in Mentoring Doctoral Students

12 Nov 2021
Harvard Gazette
Take Those Old Records Off the Shelf

26 Oct 2021
Washington Post
France Sets Minimum Book Delivery Fee in Effort to Protect Independent Stores from Amazon

12 Oct 2020
New York Times
4 Moments That Changed the Watch World

14 Sep 2020
Los Angeles Times
Brentwood’s Diesel bookstore launches a GoFundMe as more stores struggle through pandemic

11 May 2020
USA Today
Inside historic black bookstores' fight for survival against the COVID-19 pandemic

18 Feb 2020
WBUR: On Point
Indie Bookstores, Once On The Verge Of Disappearing, Are Making A Comeback

12 Feb 2020
Forbes
How Indie Bookstores Beat Amazon At The Bookselling Game: Lessons Here For Every Retailer

21 Jan 2020
HBS Working Knowledge
Lessons for Retailers from the Rebirth of Indie Bookstores

07 Jan 2020
American Public Media: Marketplace
Indie booksellers innovate to survive the age of Amazon

24 Jun 2019
New York Times
Bookstores Find Growth as ‘Anchors of Authenticity’

28 Apr 2019
Wall Street Journal
How One Independent Bookstore Succeeds in the Amazon Age

24 Jan 2019
List
Bookstores Are Making a Comeback – Here Are 3 Reasons Why!

14 Jan 2019
New York Times
At LVMH’s Watch Division, Experience of a Different Kind

31 Dec 2018
American Public Media: Marketplace
Independent bookstores are thriving, but a threat looms

21 Dec 2018
Good e-reader
Indie bookstores sales increase by 5% in 2018

21 Dec 2018
Forbes Italy
Come vinili, orologi meccanici e barche a vela hanno sconfitto il progresso

19 Dec 2018
Vox
Instagram is helping save the indie bookstore

14 Dec 2018
Harvard Business School
Most Popular Videos of 2018

08 Nov 2018
Alternate Thursdays
A Conversation with Ryan Raffaelli

31 Oct 2018
Paul Vacca (Medium blog)
Decline of Book is a Fake News

29 Oct 2018
Toronto Star
Why you should spend more time in bookstores

26 Oct 2018
Hodinkee
Personalities Jean-Claude Biver And The Making Of The Modern Watch Industry

16 Oct 2018
Seattle Met
Why Is Amazon Going Crazy with Brick-and-Mortar?

05 Oct 2018
Consumer Affairs
Barnes & Noble said to be looking for a buyer

24 Sep 2018
StartUp
Why Bad “Plot Twists” Ruin Brand Stories

17 Sep 2018
Retail Dive
Can Barnes & Noble be saved?

12 Sep 2018
Daily News-Miner
Preferring to read print over digital books

11 Sep 2018
Vox
Why we buy the things we buy

06 Sep 2018
Inlander
As huge brick-and-mortar retailers are strangled out of business by Amazon, local retailers are like, 'no big deal'

27 Aug 2018
Forbes
Death By Inertia? How Barnes & Noble Has Squandered Its Opportunities

12 Aug 2018
New York Times
As Barnes & Noble Struggles to Find Footing, Founder Takes Heat

10 Aug 2018
Business Journal
The Worm Has Turned: Bookstores Beats Odds in An Amazon World

09 Aug 2018
strategy+business
Gutenberg’s Revenge

05 Jul 2018
Valley Advocate
Independent Streak: Against the odds, small book stores are on the rise

28 Jun 2018
Film School Rejects
Independent Movie Theaters Can Survive The Rise Of Streaming

01 Jun 2018
US News & World Report
It's Not Technology That Will Take the Swiss Watch Down

23 May 2018
How Stuff Works
Indie Bookstores Defied Amazon. Who's Next?

07 May 2018
Columbus CEO
Columbus Bookstores Have Independent Spirit

02 May 2018
Washington Post
Bookstores by and for people of color are finding their industry niche

01 May 2018
modelD
Why Detroit's independent bookstores matter -- and have been steadily growing

27 Apr 2018
CBS
Bookstores growing as country celebrates Independent Book Store Day

27 Apr 2018
Pittsburgh Post-Gazette
Books love the small: How indie stores and publishers fill the niches

23 Apr 2018
CBS This Morning
Once-endangered bookstores are booming again

17 Apr 2018
Cinco Dias
Por qué el caso de Faber-Castell se estudia en Harvard

13 Apr 2018
Harvard Crimson
The Indies: Threatened, But Thriving

31 Mar 2018
Forbes
Is Amazon Good Or Bad For Small Business?

29 Mar 2018
NPR: All Things Considered
Why The Number Of Independent Bookstores Increased During The 'Retail Apocalypse'

22 Mar 2018
NPR
Too Small To Fail

13 Mar 2018
New York Times
Shakespeare and Company is Coming Back to the West Side and the Village

09 Mar 2018
Literary Hub
Why Is A Harvard Business Professor Is Studying Independent Bookstores?

07 Mar 2018
Associated Press
Downtown Boise bookstore yet another small business closing

21 Jan 2018
Post and Courier
How to Run a Bookstore in the Amazon Era

15 Jan 2018
Daily Herald
You bought a book store? Are you crazy?

17 Dec 2017
Columbus Dispatch
Indie bookstores’ surprising revival based on giving customers ‘an experience’

09 Dec 2017
Berkshire Eagle
Resurgence a welcome new chapter for independent bookstores

08 Dec 2017
Scholarly Kitchen
Why Independent Bookstores Work in the Age of Amazon

06 Dec 2017
Boston Globe
How bookstores rescued themselves

28 Nov 2017
MetroMBA
Harvard Explores How Independent Bookstores Have Stuck Around in the Amazon Era

22 Nov 2017
Harvard Business School
The Value of Local Independent Bookstores

22 Nov 2017
Moyers & Company
Seven Things to Be Grateful for This Thanksgiving

20 Nov 2017
HBS Working Knowledge
How Independent Bookstores Have Thrived in Spite of Amazon.com

28 Sep 2017
Where We Buy
Local Bookstores Show How Retailers Can Serve Communities

07 Sep 2017
Cold Call
Faber-Castell Doubles Down on the Pencil

12 Aug 2017
Boston Globe
Doing well in order to keep doing good

01 Aug 2017
Bookriot
How Did Independent Bookstores Avoid Going Extinct?

02 Jun 2017
MetroMBA
Case Study From Harvard Surveys Sesame Street Turnaround

13 Mar 2017
WGBH: Greater Boston
Amazon Brick & Mortar

17 Feb 2017
emprendedoras
Tecnología de punta al servicio de los oficios artesanales

25 Aug 2016
Wifihifi
What's Old is New Again

27 Apr 2016
HBS Working Knowledge
How the FBI Reinvented Itself after 9/11

27 Jan 2016
New Yorker
Kodak’s Old-School Response to Disruption

11 Dec 2015
HH Magazine
The many lives of a watch

07 Nov 2015
CNBC
007 with a smartwatch? Maybe and it might be an Omega

06 Aug 2015
BigYellowBox
What’s Old is New: What We Can Learn From Vinyl’s Resurgence

10 Jul 2015
Harvard Business School
What Are You Reading This Summer?

15 Jun 2015
HBS Alumni Bulletin
Faculty Q&A: Reemerging Technologies

14 Jun 2015
Minding Business
Old technologies can sometimes come back

07 Jun 2015
Atlantic
Who Here Can Tell Me What LP Stands For?

03 Jun 2015
New York Times Magazine
Can the Swiss Watchmaker Survive the Digital Age?

03 Apr 2015
Fortune
The Apple Watch: A gateway drug for Swiss horology

10 Mar 2015
CNBC: Squawk Alley
A war for wrist real estate

09 Mar 2015
Blouin
Face to Face: Meet Jean-Claude Biver, the maverick head of LVMH Watches

08 Mar 2015
USA Today
Apple Watch could 'win the wrist back'

07 Feb 2015
PRI: The World
The tech invasion of fashion? The flirting has begun.

05 Feb 2015
WGBH: Innovation Hub
Tech Meets Fashion

24 Jan 2015
Die Presse
Die Platte dreht sich wieder: Vom Lazarus-Business

21 Jan 2015
Treccani
In Corpore Vinili

18 Jan 2015
Retro
Vinile: Nuova vecchia Moda a Rischio Estinzione

16 Jan 2015
Infusive
In With The Old

31 Dec 2014
Inc.
People We Lost in 2014

26 Dec 2014
Rolling Stone
Dentro il mondo del vinile, la moda del 2014 che già rischia l’implosione

11 Dec 2014
Wall Street Journal
What Weird Vinyl Orders Are Doing to Old-School Record Production

11 Dec 2014
Wall Street Journal
The Biggest Music Comeback of 2014: Vinyl Records

19 Nov 2014
Boston Globe
Watch chief Biver honored at Harvard Business School

06 Nov 2014
Tampa Bay Times
Smartwatches: Wave of future or slave to past?

05 Nov 2014
New York Times
How Will Apple’s ‘Smart Watch’ Affect the Industry?

03 Oct 2014
Yahoo! Tech
Is the Apple Watch the Next Huge, Medium, or Mini Hit?

15 Sep 2014
Harvard Business School
The Apple Watch: The next big thing or living on borrowed time?

12 Sep 2014
Harvard Business School
Why the Apple Watch Is a Gift to the Swiss Watch Industry

12 Sep 2014
HBR Blogs
Why the Apple Watch Is a Gift to the Swiss Watch Industry

10 Sep 2014
Handelszeitung
Media Service: "Die Apple Watch ist ein Geschenk für die Schweizer Uhrenindustrie"

28 Aug 2014
Harvard Business Review
How the Internet Saved Handmade Goods

12 Jun 2014
Economist
Second Wind

12 Jun 2014
Handelszeitung
Ein fall für Harvard

03 Feb 2014
New York Times
Raymond Weil, Whose Swiss Watches Told More Than Time, Dies at 87

16 Jan 2014
TheStreet
Even Sony's Playstation Now Can't Kill Retro Video Games

10 Jan 2014
Week
The baffling revival of the vinyl LP

07 Jan 2014
WatchDig
Swiss Watch Industry Business Model

06 Jan 2014
Forbes
Technology Re-emergence: Creating New Value for Old Innovations

01 Dec 2013
Stanford Social Innovation Review
Off-the-Shelf or Do-It-Yourself?

Media Coverage

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