America’s labor market has entered a “new normal” phrase. Although the unemployment rate has declined after the Great Recession, underemployment remains a major problem and the percentage of workers stuck in part-time jobs is well above historical norms. Yet, at the same time, employers are posting a record number of positions. Professor Joseph Fuller suggests that resolving this paradox will require education institutions and employers to adopt a new approach to skills training.
The U.S. Chamber of Commerce Foundation recommends a new demand-driven approach—talent pipeline management—to close the skills gap. Extending lessons learned from innovations in supply chain management, this paper calls for employers to play a new and expanded leadership role as “end-customers” of education and workforce partnerships.