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- Faculty Publications (6)
Show Results For
- All HBS Web (18)
- Faculty Publications (6)
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- 14 May 2014
- Working Paper Summaries
Morality Rebooted: Exploring Simple Fixes to Our Moral Bugs
- 25 Jun 2014
- Working Paper Summaries
Does ‘Could’ Lead to Good? Toward a Theory of Moral Insight
- 06 May 2014
- First Look
First Look: May 6
Download working paper: http://ssrn.com/abstract=1524857 Morality Rebooted: Exploring Simple Fixes to Our Moral Bugs By: Zhang, Ting, Francesca Gino, and Max H. Bazerman Abstract—Ethics research developed...
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Sean Silverthorne
- 12 Jan 2016
- First Look
January 12, 2016
Effectiveness of the Hostile Mediator By: Zhang, Ting, Francesca Gino, and Michael Norton Abstract—Contrary to the tendency of mediators to defuse negative emotions between adversaries View Details
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Carmen Nobel
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
expression of glee on her face; or he thinks of a crucial Red Sox game and a slide into base that turned around a 0-3 deficit for the team.) Finally, ask yourself what you could do. Drawing on research he’s done with Francesca View Details
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by Dina Gerdeman
- 24 Feb 2015
- First Look
First Look: February 24
rates persist through the three weeks of available data following the initial intervention. Download working paper: http://people.hbs.edu/mluca/ALERT.pdf Thick as Thieves? Dishonest Behavior and Egocentric Social Networks By: Lee, Jooa Julia, Dong-Kyun Im, Bidhan L....
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Sean Silverthorne
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. Harvard Business School’s Francesca Gino elaborates on the benefits of and...
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Dina Gerdeman
- June 2017
- Article
The Surprising Effectiveness of Hostile Mediators
Contrary to the tendency of mediators to defuse negative emotions between adversaries by treating them kindly, we demonstrate the surprising effectiveness of hostile mediators in resolving conflict. Hostile mediators generate greater willingness to reach agreements...
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Keywords:
Mediation;
Conflict;
Negotiation;
Hostility;
Negotiation Style;
Emotions;
Conflict and Resolution
Zhang, Ting, Francesca Gino, and Michael I. Norton. "The Surprising Effectiveness of Hostile Mediators." Management Science 63, no. 6 (June 2017): 1972–1992.
- Article
A 'Present' for the Future: The Unexpected Value of Rediscovery
Although documenting everyday activities may seem trivial, four studies reveal that creating records of the present generates unexpected benefits by allowing future rediscoveries. In Study 1, we use a "time capsule" paradigm to show that individuals underestimate the...
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Zhang, Ting, Tami Kim, Alison Wood Brooks, Francesca Gino, and Michael I. Norton. "A 'Present' for the Future: The Unexpected Value of Rediscovery." Psychological Science 25, no. 10 (October 2014): 1851–1860.
- Article
Overcoming the Outcome Bias: Making Intentions Matter
People often make the well-documented mistake of paying too much attention to the outcomes of others’ actions while neglecting information about the original intentions leading to those outcomes. In five experiments, we examine interventions aimed at reducing this...
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Keywords:
Outcome Bias;
Intentions;
Joint Evaluation;
Judgment;
Separate Evaluation;
Goals and Objectives;
Prejudice and Bias;
Judgments;
Performance Evaluation;
Outcome or Result
Sezer, Ovul, Ting Zhang, Francesca Gino, and Max Bazerman. "Overcoming the Outcome Bias: Making Intentions Matter." Organizational Behavior and Human Decision Processes 137 (November 2016): 13–26.
- October–December 2015
- Article
Reducing Bounded Ethicality: How to Help Individuals Notice and Avoid Unethical Behavior
Research on ethics has focused on the factors that help individuals act ethically when they are tempted to cheat. However, we know little about how best to help individuals notice unethical behaviors in others and in themselves. This paper identifies a solution:...
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Zhang, Ting, Pinar O. Fletcher, Francesca Gino, and Max H. Bazerman. "Reducing Bounded Ethicality: How to Help Individuals Notice and Avoid Unethical Behavior." Special Issue on Bad Behavior. Organizational Dynamics 44, no. 4 (October–December 2015): 310–317.
- 26 Jul 2016
- First Look
July 26, 2016
Organizational Behavior and Human Decision Processes Overcoming the Outcome Bias: Making Intentions Matter By: Sezer, Ovul, Ting Zhang, Francesca Gino, and Max Bazerman...
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Sean Silverthorne
- 2014
- Article
Morality Rebooted: Exploring Simple Fixes to Our Moral Bugs
Ethics research developed partly in response to calls from organizations to understand and solve unethical behavior. Departing from prior work that focused mainly on examining the antecedents and consequences of dishonesty, we examine two approaches to mitigating...
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Keywords:
Corruption;
Dishonesty;
Unethical Behavior;
Interventions;
Structure;
Values;
Behavior;
Ethics;
Moral Sensibility
Zhang, Ting, Francesca Gino, and Max Bazerman. "Morality Rebooted: Exploring Simple Fixes to Our Moral Bugs." Research in Organizational Behavior 34 (2014): 63–79.
- Article
Does 'Could' Lead to Good? On the Road to Moral Insight
Dilemmas featuring competing moral imperatives are prevalent in organizations and are difficult to resolve. Whereas prior research has focused on how individuals adjudicate among these moral imperatives, we study the factors that influence when individuals find...
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Keywords:
Moral Insight;
Ethical Dilemma;
Could Mindset;
Divergent Thinking;
Moral Sensibility;
Creativity;
Decision Choices and Conditions
Zhang, Ting, Francesca Gino, and Joshua D. Margolis. "Does 'Could' Lead to Good? On the Road to Moral Insight." Academy of Management Journal 61, no. 3 (June 2018): 857–895.