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  • 08 Nov 2018
  • Working Paper Summaries

Arbitration with Uninformed Consumers

Keywords: by Mark Egan, Gregor Matvos, and Amit Seru; Legal Services
  • 08 Nov 2018
  • Working Paper Summaries

When Harry Fired Sally: The Double Standard in Punishing Misconduct

Keywords: by Mark Egan, Gregor Matvos, and Amit Seru; Financial Services
  • 24 May 2021
  • News

The First Step of Searching for a Financial Adviser: Trust No One

  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=55179 When Harry Fired Sally: The Double Standard in Punishing Misconduct By: Egan, Mark, Gregor Matvos, View Details
Keywords: Dina Gerdeman
  • 31 Oct 2017
  • First Look

New Research and Ideas, October 31, 2017

forthcoming Journal of Political Economy The Market for Financial Adviser Misconduct By: Egan, Mark, Gregor Matvos, and View Details
Keywords: by Sean Silverthorne
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

of the University of Texas-Austin and Amit Seru of Stanford Graduate School of Business. A spate of alleged fraud by Wells Fargo has highlighted... View Details
Keywords: by Michael Blanding; Financial Services
  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

Mark Egan, an assistant professor of finance at Harvard Business School and a co-author of the study. “The average settlement is in excess of $100,000 View Details
Keywords: by Michael Blanding; Financial Services
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

indexes by 30 percent. The market swings likely prompted many brokerage customer to scrutinize their advisers’ investments, and some might not have liked what they saw. “There's a Warren Buffett quote: ‘Only... View Details
Keywords: by Danielle Kost; Financial Services
  • February 2019
  • Article

The Market for Financial Adviser Misconduct

By: Mark Egan, Gregor Matvos and Amit Seru
We construct a novel database containing the universe of financial advisers in the United States from 2005 to 2015, representing approximately 10% of employment of the finance and insurance sector. We provide the first large-scale study that documents the economy-wide... View Details
Keywords: Financial Advisors; Brokers; Consumer Finance; Financial Misconduct And Fraud; FINRA; Financial Institutions; Crime and Corruption; Organizational Culture; Personal Finance; Financial Services Industry
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  • May 2022
  • Article

When Harry Fired Sally: The Double Standard in Punishing Misconduct

By: Mark Egan, Gregor Matvos and Amit Seru
We examine gender differences in misconduct punishment in the financial advisory industry. We find evidence of a “gender punishment gap”: following an incident of misconduct, female advisers are 20% more likely to lose their jobs and 30% less likely to find new jobs... View Details
Keywords: Financial Advisers; Brokers; Gender Discrimination; Consumer Finance; Financial Misconduct And Fraud; FINRA; Financial Institutions; Employees; Crime and Corruption; Gender; Prejudice and Bias; Personal Finance; Financial Services Industry
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  • 2020
  • Working Paper

Arbitration with Uninformed Consumers

By: Mark Egan, Gregor Matvos and Amit Seru
This paper studies the impact of the arbitrator selection process on consumer outcomes by examining roughly 9,000 consumer arbitration cases in the securities industry. Securities disputes present a good laboratory: arbitration is mandatory for all disputes,... View Details
Keywords: Arbitration; Financial Advisers; Financial Advisors; Brokers; Consumer Finance; Financial Misconduct; Fraud; Personal Finance; Conflict and Resolution; Information; Fairness
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  • Fall 2024
  • Article

The Problem of Good Conduct among Financial Advisers

By: Mark Egan, Gregor Matvos and Amit Seru
Households in the United States often rely on financial advisers for investment and savings decisions, yet there is a widespread perception that many advisers are dishonest. This distrust is not unwarranted: approximately one in fifteen advisers has a history of... View Details
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