Publications

Educators

Research Summary

Competition between Derivatives Exchanges and Market Tipping

Examination of factors leading to market tipping in various episodes of competition between futures exchanges. Joint work with Estelle Cantillon. View Details

09 Aug 2017
Sharpening Your Skills

Productivity Tips You Probably Haven't Considered Before

Source: rawpixel Hit a wall trying to increase your productivity? Recent research by Harvard Business School professors might help. The following articles address some basic questions: Should we deal with easy tasks first? Do employees know better than management about... View Details

Keywords: by Sean Silverthorne

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining counter, you’ve been asked to... View Details

Keywords: by Anna Lamb, Harvard Gazette

October 2020 (Revised August 2022)
Case

Union Square Hospitality Group: Hospitality Included

By: Peter Boumgarden, Ryan W. Buell, Lamar Pierce and Richard Ryffel

In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing the end of tipping in its restaurants. Under its new policy, Hospitality Included (HI), USHG would charge higher... View Details

Keywords: Restaurants; Tipping; Revenue Sharing; Service Operations; Policy; Change; Human Resources; Management; Food and Beverage Industry

Educators

18 Apr 2005
Research & Ideas

Tips to Reinvent the Department Store

Here's a snapshot of department stores today: Regional brands have all but disappeared; larger players like Federated and May are merging their multi-brand companies, and consolidation continues. Meanwhile, all sorts of retailers from single-brand stores to big-box... View Details

Keywords: by Julie Jette; Retail

August 1990 (Revised April 1994)
Background Note

Writing Cases: Tips and Pointers

Gives some practical advice for case writers in compiling data for and writing cases. View Details

Keywords: Data and Data Sets; Cases

Educators

03 Jan 2018
Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

but success. To that end, we’re sharing some well-researched tips from Harvard Business School faculty to help you keep your career-related resolutions this year. 1. Resolution: To gain more respect at the office. Tip: Wear weird sneakers... View Details

Keywords: by Carmen Nobel

13 Feb 2013
Research & Ideas

5 Weight Loss Tips From Behavioral Economists

Business scholars increasingly hinge their hypotheses on sociological and psychological studies, seeking a true handle on what motivates executives, employees, consumers, and policymakers. For instance, the following studies suggest several simple weight-loss tips.... View Details

Keywords: by Carmen Nobel

August 1990
Background Note

Field Interviewing Tips for the Case Researcher

2017
Simulation

Global Collaboration Simulation: Tip of the Iceberg

By: Tsedal Neeley

This online simulation teaches students about the difficulties in cross-cultural communication and managing global teams. Communicating via chat, teams of 4 or 5 students race against the clock to prepare a VC presentation. Students are assigned the role of a native... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Interpersonal Communication; Groups and Teams; Social and Collaborative Networks

November 2023
Article

Coalition Cascades: The Politics of Tipping Points in Clean Energy Transitions

By: Jonas Meckling and Nicholas Goedeking

Policy change often involves multiple policy subsystems, as in the case of clean energy transitions. We argue that trans- subsystem policy feedback is a central dynamic in policy change across subsystems. Policy in one subsystem creates ... View Details

Keywords: Policy; Transition; Energy Sources; System

Register to Read

February 23, 2010
Article

The U.S. Public Debt Hits its Tipping Point

By: Robert C. Pozen

Keywords: Borrowing and Debt; United States

January 2021
Article

COVID-19 Hasn't Been a Tipping Point for Value-Based Care, but It Should Be

By: Thomas W. Feeley

Four out of five health care provider organizations are suffering ongoing losses as a result of the COVID-19 pandemic, according to the recent NEJM Catalyst Insights Council survey on value-based payment and care. Yet Council members, who are still largely entrenched... View Details

Keywords: Value-based Health Care; Health Pandemics; Health Care and Treatment; Cost

Read Now

2017
Teaching Note

Global Collaboration Simulation: Tip of the Iceberg

By: Tsedal Neeley

This Teaching Note reproduces the communication dynamics that occur during global collaborations, in which diverse work teams interact in the commonly used English business language or lingua franca. View Details

Keywords: Communication; Cooperation; Cross-Cultural and Cross-Border Issues

27 Jan 2016
Research & Ideas

A Politician's Investment Portfolio Might Tip Off Corruption Potential

bonds, a standard measurement used by investment firms. He then matched the data against instances of wrongdoing covering a six-year period. The more the portfolio balance tipped toward stocks, the greater the chance of trouble.... View Details

Keywords: by Roberta Holland

02 Mar 2015
Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

categories were immune to the Internet. We thought touch and feel was important in many categories. What we see today is that that assumption is no longer true. Think of how much jewelry is sold online—diamonds—it's incredible. Q: Does Amazon's growth and market power... View Details

Keywords: by Sean Silverthorne; Retail

March 2018
Article

Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster

By: Hazhir Rahmandad, Rebecca Henderson and Nelson P. Repenning

Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"—delivering quarterly earnings at the expense of longer-term investments—makes it difficult for firms to make the investments necessary to build competitive... View Details

Keywords: Capability; Short-termism; System Dynamics; Tipping Point; Business or Company Management; Earnings Management; Resource Allocation