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- 2022
- Working Paper
Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice
By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors...
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Keywords:
Eye Gaze;
Psychological Safety;
Voice;
Participation;
Nonverbal Behavior;
Verbal Behavior;
Ostracism;
Conversation;
Groups;
Groups and Teams;
Social Psychology;
Safety;
Leadership;
Behavior
Abi-Esber, Nicole, Alison Wood Brooks, and Ethan Burris. "Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice." Harvard Business School Working Paper, No. 22-048, January 2022.
- 12 Oct 2022
- Blog Post
11 Stories from HBS PRIDE for National Coming Out Day
to one’s gender identity. Yet growing up at the intersection of multiple identities as a Black, disabled, genderfluid child of Ghanaian immigrants, it was hard for me to stand proud in my queer identity. I felt that my gender identity and sexuality were added layers...
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- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
proposed the idea of a low-cost quartz design that would compete in the market not on precision, but on fashion. SMH pursued the risky idea, but the project's young engineers, Elmar Mock and Jacque Muller, found themselves ostracized by...
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- 30 Jun 2023
- Blog Post
Finding Pride
club that dared not speak its name and that constituted the center of my world.” It wasn’t easy to be gay in the 1970s—not that it ever was. Anita Bryant was spewing vitriol, Harvey Milk was murdered in November 1978, and six months later I was View Details
- 07 Oct 2020
- Blog Post
7 Coming Out Stories from the HBS PRIDE Club
My journey started in middle school, when a group of kids decided to bully me by saying I was gay and ostracizing me. I didn’t know what being gay meant, but I remember how terrified I was that something must be ‘wrong’ with me. It wasn’t...
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- 30 May 2023
- News
Finding PRIDE
Edited by Jen McFarland Flint; Illustrations by Anthony Gerace In the late 1970s, a dozen or so gay men found one another at HBS and decided to band together, calling themselves the Alternative Executive Lifestyles group. They posted notices around campus, discreetly...
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- Profile
Brett Lindsay Laffel
Growing up as the daughter of transplanted New Yorkers deep in the heart of Red Sox Nation proved formative for Brett Lindsay Laffel. "I was raised as a Yankees fan in enemy territory," Brett says. "In order to wear my Yankees caps to school and risk...
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- 01 Mar 2004
- News
Reforming Company Boards
are ostracized by directors enjoying the status quo, so there’s a social aspect inhibiting progress. That said, the culture will change. If directors do not raise self-standards of performance, shareholders, regulators, and the courts...
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Keywords:
Corporate Services
- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
— is the first condition. Second, you need to cultivate an atmosphere of psychological safety, where people are assured that behaving in ways that aren’t stereotypically masculine won’t result in ostracism or punishment. And third,...
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- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
terminate an unprofitable relationship for fear of being ostracized for their actions), relationship-specific factors (competitive grandstanding, for instance, can lead to a decision by vendors to persist in unprofitable relationships)....
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Keywords:
by Peter K. Jacobs
- 19 Jun 2017
- News
How Women's Basketball Conquered Europe
where they take it out on her. They don't give her good housing, or they just ostracize her. I want there to be, more than anything else, a harmonious relationship between team management and the player. And so I'll go to a certain point....
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- 21 May 2019
- Blog Post
Asian Pacific American Heritage Month at HBS
gras. As I spent my formative adolescent years in New York, I became aware of the Asian stereotype and my minority status. At the time, I battled ostracization by attempting to fit in through sports—soccer, tennis, fencing. At Brown...
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