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- 01 Dec 2011
- News
At Your Service
Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting...
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Keywords:
Deborah Blagg;
customer service;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing
- 01 Jun 2010
- News
Students Serve as Consultants
Twelve HBS students spent their January Term as volunteer consultants to USAID projects in Bangladesh, Jordan, Morocco and Uganda. Only in its second year, the student-led Global Impact Experience program,...
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- 01 Jun 2004
- News
Consultant on the Go
Most business travelers breathe a sigh of relief when they return home, happy to unpack their suitcase and sleep in their own bed. Ram Charan (MBA ’65, DBA ’67) is not your typical business traveler. One of the “world’s most renowned...
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- 01 Apr 2002
- News
Charting the Luminary Leadership in Professional Service Firms
Charting the Luminary Leadership in Professional Service Firms In their new book Aligning the Stars: How to Succeed When Professionals Drive Results (Harvard Business School Press), HBS professor Jay W. Lorsch View Details
- 01 Sep 2013
- News
Who Are We?
he continues. "But I'll never make equity doing this. That's not the purpose. The purpose is to prove it's possible to create an economically, socially, and environmentally sustainable operation. I truly believe the best way to make a big...
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Keywords:
Garry Emmons; Julia Hanna; Dan Morrell;
social media,;
Twitter;
SodaStream;
consulting;
consultant;
CEO;
farming;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services
- 01 Mar 2023
- News
The Latest Model
Cathy Barrera (PHDBE 2014), cofounder of the economic consulting firm Prysm Group, was looking for something new to do. She had just left a tenure-track position at Cornell, where her research focused on the intersection of economics...
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- 01 Dec 2023
- News
Alumni and Faculty Books and Podcasts
author Alexander Mirza proposes a solution to the human capital challenges faced by service industries amidst unprecedented labor shortages, and technological and geopolitical...
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Keywords:
podcasts
- 01 Dec 2022
- News
December 2022 Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books Pilgrimage to the Museum: Man’s Search for God Through Art and Time By Stephen Auth (MBA 1985) Sophia Institute Press In Pilgrimage to the Museum, author-curator Stephen Auth takes you on a colorful journey through the history of...
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- 01 Sep 2014
- News
Afghanistan’s Hope and Light
Hekmatullah Ebrahimkhil prays next to a network tower on a hill overlooking Qargha Lake, outside Kabul. Ebrahimkhil is helping his father guard and service one of the mobile communication towers on the...
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Keywords:
Julia Hanna
- 01 Dec 2019
- News
Developing Leaders Who Bridge Business and Engineering
as Commissioner of the Massachusetts Department of Revenue and Special Advisor to Massachusetts Governor Charlie Baker for technology and innovation competitiveness. Most recently, he was Secretary of the...
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- 01 Dec 2005
- News
Alumni Achievement Awards: Honorees and Victories
business as he rescued Big Blue, then a stumbling mainframe-computer giant, and rebuilt it into a powerful but nimble information-technology company. Judith R. Haberkorn (AMP 111, 1992) The retired president for consumer sales View Details
- 01 Jun 2009
- News
Lewis and Primo Receive Recognition for Achievements
Edward Lewis (OPM 7, 1982), founder and chairman of Essence Communications, and Quintin Primo (MBA ’79), chairman and CEO of Capri Capital Partners, were honored in March by...
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- 01 Dec 1996
- News
Starting Up and Starting Over
management consulting and technical problem solving for industry. In 1949, ADL hired John Magee (MBA 6/'48) to help it expand into the new field of "operations research";...
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