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- Faculty Publications (7)
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- All HBS Web (74)
- Faculty Publications (7)
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- Article
Give Them What They Want: The Benefits of Explicitness in Gift Exchange
By: F. Gino and F. Flynn
Gino, F., and F. Flynn. "Give Them What They Want: The Benefits of Explicitness in Gift Exchange." Journal of Experimental Social Psychology 47, no. 5 (September 2011): 915–922.
- February 2019
- Article
Pettiness in Social Exchange
By: Tami Kim, Ting Zhang and Michael I. Norton
We identify and document a novel construct—pettiness, or intentional attentiveness to trivial details—and examine its (negative) implications in interpersonal relationships and social exchange. Seven studies show that pettiness manifests across different types of...
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Kim, Tami, Ting Zhang, and Michael I. Norton. "Pettiness in Social Exchange." Journal of Experimental Psychology: General 148, no. 2 (February 2019): 361–373.
- Article
The Multidimensional Effects of a Small Gift:: Evidence from a Natural Field Experiment
By: Ellen Garbarino, Robert Slonim and Carmen Wang
Using a large natural field experiment, we demonstrate that a small unconditional gift (pen) more than doubled both small (survey) and large (blood donation) responses. We find no evidence that the opportunity for a small response crowded out the larger response;...
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Keywords:
Reciprocity;
Gift Exchange;
Blood Donation;
Charitable Behavior;
Field Experiment;
Behavior;
Philanthropy and Charitable Giving
Garbarino, Ellen, Robert Slonim, and Carmen Wang. "The Multidimensional Effects of a Small Gift: Evidence from a Natural Field Experiment." Economics Letters 120, no. 1 (July 2013): 83–61.
- August 2023
- Case
Floward
By: Krishna Palepu and Namrata Arora
In 2022, Abdulaziz B. Al Loughani, CEO and co-founder of Floward, an online flower and gifting company established in Kuwait in 2017, contemplated the firm's growth trajectory. Floward, an e-commerce enterprise that offered fresh-cut flowers sourced directly from...
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Keywords:
Initial Public Offering;
Expansion;
Growth and Development Strategy;
E-commerce;
Information Technology Industry;
Middle East;
North Africa;
Saudi Arabia;
Kuwait;
United Arab Emirates;
Jordan
Palepu, Krishna, and Namrata Arora. "Floward." Harvard Business School Case 124-010, August 2023.
- Research Summary
Unintended Consequences of Fundraising Tactics
Charity fundraisers use a variety of methods to increase donations, with three of the most common being matching funds, seed money, and thank you gifts. Field experiments have shown that matching funds (Eckel and Grossman, 2008) and seed money (List and Lucking-Reiley,...
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- 30 Jun 2022
- HBS Case
Peloton Changed the Exercise Game. Can the Company Push Through the Pain?
classes left us energized, refreshed, stronger, and ready to take on anything,” Foley explained in Peloton’s 2019 registration filing with the Securities and Exchange Commission. But “we were often left without time, without options, and...
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- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
Few people see a relationship between tipping and bribing. But consider this: In places where people tip heavily, bribes are more likely to exchange hands as well. Research shows that there's actually a fine line between the socially...
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by Dina Gerdeman
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
productive. Sincere, informed acknowledgement of these efforts can go a long way. Recognize outstanding accomplishments during meetings or some other way. For example, gifts and services are appreciated by people more than ever before....
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by Boris Groysberg and Robin Abrahams
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
market economy. He wrote about trust and reciprocity as critical foundations of the early beginnings of the market, allowing reciprocal gift exchange to emerge, and leading to trade. One might think that the...
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by Ann Cullen
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
accessible, friendly man. He was always willing to talk about business, share anecdotes, and exchange ideas. He never stopped. He was a living compendium of information about the history of business. I once had a 2-hour conversation with...
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by Sean Silverthorne
- 29 Mar 2011
- First Look
First Look: March 29
Exchange Authors:F. Gino and F. Flynn Publication:Journal of Experimental Social Psychology (forthcoming) Abstract Five studies show that gift recipients are more appreciative receiving View Details
Keywords:
Sean Silverthorne
- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
eschewed broadcasting messages to customers, instead focusing on connecting customers to each other, subsequently linking those customers' actions to increased profitability. To see this approach in action, consider eBay's Group Gifts...
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- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
when the (petty) amount given is more generous (e.g., a gift card for $5.15 rather than $5), suggesting that pettiness may in some instances serve as a stronger relationship signal than actual benefits exchanged. Attentiveness to trivial...
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by Sean Silverthorne
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
ongoing evolution and recent trends, and perspectives for undertaking research with micro-data from these labor platforms. We undertake new empirical analyses of Upwork data regarding 1) the alignment of micro- and macro-level approaches to disproportionate...
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Re: Multiple Faculty
- 10 Aug 2015
- Research & Ideas
Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers
Congress of Industrial Organizations (AFL-CIO), which conducts an annual analysis of available labor data. Presumably, the Dodd-Frank rule, once it's mandated, will make more data available for such analyses. The Security and Exchange...
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- 14 Feb 2012
- First Look
First Look: February 14
can make organizational learning happen by building teams that learn. Publisher's Link: http://www.wiley.com/WileyCDA/WileyTitle/productCd-078797093X.html The Gifts We Keep on Giving: Documenting and Destigmatizing the Regifting Taboo...
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Carmen Nobel
- 30 Mar 2009
- Research & Ideas
Professional Networks in China and America
commingle. One explanation is that norms for family relationships are often applied to relationships in other domains of life, such as professional or business relationships. The other interesting finding is that the link between economic View Details
Keywords:
by Sean Silverthorne
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
of the cadaver trade somewhat skirt this taboo. Indeed, the law basically says cadavers cannot be bought and sold; however, the services surrounding their procurement can be reimbursed. More precisely, the 1987 Uniform Anatomical Gift Act...
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- 26 May 2015
- First Look
First Look: May 26
Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO...
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Keywords:
Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
http://ssrn.com/abstract=2332106 It's Not the Size of the Gift; It's How You Present It: New Evidence on Gift Exchange from a Field Experiment By: Gilchrist, Duncan, Michael Luca, and Deepak Malhotra...
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Keywords:
Sean Silverthorne