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- 01 Jun 2016
- News
Feedback
undercut us. Our employees have to trust that we will deliver on our promises. We have to trust that business partners will deliver on their contracts. But I find it hard to know whom to trust, and I have proven to myself that I am bad at...
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- 28 Mar 2013
- News
The Delicate Art of Giving Feedback
- 27 Nov 2018
- News
This misunderstood trait could transform make you a better boss
- 17 Sep 2014
- News
Ethan Bernstein on Balancing Privacy and Openness in the Workplace
- 01 Sep 2023
- News
Solving for Z
With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human...
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- 26 Jan 2022
- News
Making Peace with Anger
convince an employee that wasn’t performing to measure to get up to the level that we were expecting. And now, all of a sudden, I was confronted with my wife saying, “I want to get separated and divorced,” and all those tools that had...
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- 01 Jun 2023
- News
From Big Pharma to Startup
Hunter Goble (MBA 2022) did not enroll in Harvard Business School with dreams of becoming an entrepreneur. After earning his MBA, Goble intended to return to Eli Lilly to continue to work building brands and launching products. He envisioned himself leading a big,...
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April White
- 22 Feb 2024
- News
GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit
Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council...
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Margie Kelley
- 01 Mar 2014
- News
Generation Next
generated an operational loss. "My feedback was, 'You're in trouble,'" recalls Kahn. By the spring, Kahn was in Mumbai, part of a team tasked with turning Agrovet around—the first foreigner the Godrej Group had ever hired in a leadership...
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- 01 Jun 2005
- News
When No News Isn’t Good News
If you’ve been waiting for your annual performance review to receive feedback from your boss, you may be doing yourself — and your company — a big disservice. Christine McKay (MBA ’98), a career coach who works with students through MBA...
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- 01 Sep 2011
- News
Faculty Books
The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work by Teresa Amabile and Steven Kramer (Harvard Business Review Press) The best managers build a group of employees who have great inner work lives:...
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- 01 Dec 2020
- News
Tried and Tested
are active, I’m also looking for, as Katie mentioned, a situation that is really meaningful to somebody’s life. I know that employees talk quite a bit about their managers and how that manager affects their career progress, for example,...
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- 25 Feb 2020
- News
Research Brief: May I Ask Your Advice?
Ashley Whillans (photo by Evgenia Eliseeva) Ashley Whillans (photo by Evgenia Eliseeva) Workplace feedback can range from helpful to harmful, says Assistant Professor Ashley Whillans, but far too often it falls somewhere in the...
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Jen McFarland Flint
- 01 Jun 2005
- News
Do You Speak Business?
in either a team or a one-on-one setting.” Continues Klump, “I understood enough of Chinese culture to know that you rarely, if ever, confront someone in a group setting, as maintaining face is important. So I waited to have a one-on-one session with my boss, in which...
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Garry Emmons
- 01 Jun 2005
- News
Transforming the IRS
feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver...
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- 01 Sep 2012
- News
What’s the Big Idea?
Issue Focus: Ideas & Impact Illustration by Timothy Cook An Intellectual Capital: Some Influential HBS Ideas, at a Glance Pleasure in Progress Teresa Amabile It sounds so obvious: Employees who make meaningful progress in their work enjoy...
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- 01 Sep 2011
- News
Alumni Book Briefs
loyalty) into a full-fledged management system that results in extraordinary financial and competitive results. They define the fundamental concept of Net Promoter; explain its connection to a company’s growth and sustained success; demonstrate the power of the...
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- 22 Feb 2022
- News
Vision: Learning Curve
cares that provide nutrition, health care, and educational support for mothers and young children—represent a particularly rich target. Rocket is currently working with the Ministry of Women and Child Development, which runs the centers, to help the country’s 1.4...
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