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- People (1)
- News (37)
- Research (27)
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- Faculty Publications (22)
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- September 2006 (Revised November 2006)
- Supplement
Cathy Benko: WINning at Deloitte (B)
By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
Cathy Benko pulls together a group of Deloitte and Touche's top partners for a weekend discussion of the Initiative for the Retention and Advancement of Women (WIN). Benko, stimulated by the strong reaction by the attending partners, agrees to take on the leadership...
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McGinn, Kathleen L., Deborah M. Kolb, and Cailin B. Hammer. "Cathy Benko: WINning at Deloitte (B)." Harvard Business School Supplement 907-027, September 2006. (Revised November 2006.)
- September 2006 (Revised November 2006)
- Case
Cathy Benko: WINning at Deloitte (A)
By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
Jim Quigley, CEO of Deloitte and Touche's consulting practice, asks senior partner Cathy Benko to lead Deloitte & Touche's much publicized Initiative for the Retention and Advancement of Women (WIN). Benko, already the Lead Client Service Partner on one of Deloitte's...
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Keywords:
Motivation and Incentives;
Leadership Development;
Talent and Talent Management;
Personal Development and Career;
Gender;
Consulting Industry;
United States
McGinn, Kathleen L., Deborah M. Kolb, and Cailin B. Hammer. "Cathy Benko: WINning at Deloitte (A)." Harvard Business School Case 907-026, September 2006. (Revised November 2006.)
- April 1996
- Case
Deloitte & Touche Consulting Group
Examines two dilemmas often faced by an operations consultant. First, the dual responsibility to both client and consulting firm. Second, the management of the often competing pressure to deliver immediate results, at the same time laying the foundation for long-term...
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Upton, David M., and Christine Steinman. "Deloitte & Touche Consulting Group." Harvard Business School Case 696-096, April 1996.
- September 1999 (Revised May 2003)
- Case
Deloitte & Touche (B): Changing the Workplace
By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different...
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Keywords:
Strategic Planning;
Organizational Culture;
Accounting;
Gender;
Organizational Change and Adaptation;
Loss;
Change Management;
Jobs and Positions;
Resignation and Termination;
Accounting Industry;
United States
Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (B): Changing the Workplace." Harvard Business School Case 300-013, September 1999. (Revised May 2003.)
- October 2010 (Revised May 2017)
- Case
Building a Developmental Culture: The Birth of Deloitte University
By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees...
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Keywords:
Leading Change;
Problems and Challenges;
Organizational Change and Adaptation;
Management Teams;
Competency and Skills;
Training;
Employees;
Values and Beliefs;
Education Industry;
Consulting Industry;
United States
Groysberg, Boris, Maureen Gibbons, and Joshua Bronstein. "Building a Developmental Culture: The Birth of Deloitte University." Harvard Business School Case 411-059, October 2010. (Revised May 2017.)
- June 2018 (Revised January 2020)
- Case
Reinventing Performance Management at Deloitte (A)
By: Francesca Gino, Paul Green, Jr. and Bradley Staats
Gino, Francesca, Paul Green, Jr., and Bradley Staats. "Reinventing Performance Management at Deloitte (A)." Harvard Business School Case 918-020, June 2018. (Revised January 2020.)
- September 1999 (Revised May 2003)
- Case
Deloitte & Touche (A): A Hole in the Pipeline
By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan...
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Keywords:
Strategic Planning;
Organizational Culture;
Accounting;
Gender;
Organizational Change and Adaptation;
Loss;
Change Management;
Jobs and Positions;
Resignation and Termination;
Accounting Industry;
United States
Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (A): A Hole in the Pipeline." Harvard Business School Case 300-012, September 1999. (Revised May 2003.)
- May 2017
- Teaching Note
Building a Developmental Culture: The Birth of Deloitte University
By: Boris Groysberg and Sarah L. Abbott
This Teaching Note is a companion piece to the case, “Building a Developmental Culture: The Birth of Deloitte University,” HBS No. 411-059.
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- June 2018 (Revised January 2020)
- Supplement
Reinventing Performance Management at Deloitte (B)
By: Francesca Gino, Paul Green, Jr. and Bradley Staats
Gino, Francesca, Paul Green, Jr., and Bradley Staats. "Reinventing Performance Management at Deloitte (B)." Harvard Business School Supplement 918-021, June 2018. (Revised January 2020.)
- February 2001
- Teaching Note
Deloitte & Touche (B): Changing the Workplace TN
Teaching Note for (9-300-013).
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- February 2001
- Teaching Note
Deloitte & Touche (A): A Hole in the Pipeline TN
Teaching Note for (9-300-012).
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- June 2020 (Revised March 2024)
- Case
Deloitte's Pixel (A): Consulting with Open Talent
By: Michael L. Tushman, John Winsor and Kerry Herman
Deloitte Consulting’s General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting’s use of open (on-demand) talent, as consulting companies and their clients face transformative change in the way client engagements and projects get...
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Keywords:
Disruption;
Talent and Talent Management;
Growth and Development Strategy;
Organizational Change and Adaptation;
Consulting Industry;
United States
Tushman, Michael L., John Winsor, and Kerry Herman. "Deloitte's Pixel (A): Consulting with Open Talent." Harvard Business School Case 420-003, June 2020. (Revised March 2024.)
- 05 Apr 2022
- Cold Call Podcast
Transforming Deloitte’s Approach to Consulting
- January 2011
- Case
Exit Strategy (A)
By: Clayton S. Rose and Justine Kelly Lelchuk
Jeff Brown wondered whether now was the right time to call his boss, and friend, Bernard Tubiana. Brown was a rising star at Deloitte Consulting and three weeks into an important project for Aflac. He was about to receive an offer from Aflac's major competitor,...
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Rose, Clayton S., and Justine Kelly Lelchuk. "Exit Strategy (A)." Harvard Business School Case 311-075, January 2011.
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
including approaches that emerged early in the pandemic. Some executives long for the days of yore, but were they that great? A recent survey of 10,000 executives by Deloitte found that pre-pandemic team structures and job boundaries...
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Keywords:
by Hise O. Gibson and Nicole Gilmore
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
collaborated with Deloitte on TrustIQ, a proprietary tool that measures key elements of trust in major corporations and public sector organizations. “An increasingly large number of issues are piling up in front of companies, issues that...
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Keywords:
by Lane Lambert
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
improvement in the average produced a 2.5 percent improvement in unit revenue, or $250,000 in added revenue per hotel. In spite of the economics, organizations apparently are doing a poor job of building positive employee experiences, whether through trust or other...
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Keywords:
by James Heskett
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
Are auditors becoming too big to fail? For over a decade, there have been articles and op-eds in the popular and business press arguing that the auditing industry, currently dominated by Deloitte & Touche, Ernst & Young, KPMG, and...
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- 08 Apr 2016
- Research & Ideas
How to Hire a Millennial
It must have a clearly articulated mission that includes a higher purpose than simply maximizing profitability. An overwhelming number of millennials in a recent Deloitte survey--almost nine out of ten—insisted that a business “should be...
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Keywords:
by Joseph Fuller
- 10 Sep 2018
- Research & Ideas
Celebrating 'The Men and Women of the Corporation' 40 Years Later
with the situation anybody else is in. For instance, Deloitte made major steps in the 1990s to address gender disadvantage—I actually wrote a series of cases and a Harvard Business Review article about it. The CEO saw they were losing...
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Keywords:
by Robin J. Ely