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All HBS Web
(741)
- News (114)
- Research (535)
- Multimedia (2)
- Faculty Publications (121)
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- 2022
- Working Paper
When Do Individuals Give Up Agency? The Role of Decision Avoidance
By: Holly Dykstra, Christine L. Exley and Muriel Niederle
A common policy problem is that individuals reject recommended options and insist on making their own choices. Via a large-scale experiment, we document and investigate what factors contribute to this preference for agency. Our main results show that individuals’...
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Dykstra, Holly, Christine L. Exley, and Muriel Niederle. "When Do Individuals Give Up Agency? The Role of Decision Avoidance." Working Paper, October 2022.
- August 2021
- Article
Hoping for the Worst? A Paradoxical Preference for Bad News
By: Kate Barasz and Serena Hagerty
Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the research...
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Keywords:
Decision Avoidance;
Difficult Decisions;
Judgment And Decision Making;
Medical Decision-making;
Decision Making;
Behavior
Barasz, Kate, and Serena Hagerty. "Hoping for the Worst? A Paradoxical Preference for Bad News." Journal of Consumer Research 48, no. 2 (August 2021): 270–288.
- December 2022
- Article
I Don't 'Recall': The Decision to Delay Innovation Launch to Avoid Costly Product Failure
By: Byungyeon Kim, Oded Koenigsberg and Elie Ofek
Innovations embody novel features or cutting-edge components aimed at delivering desired customer benefits.
Oftentimes, however, we observe the need to recall new products shortly after their introduction. Indeed, a firm
may rush an innovation to market in an attempt...
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Keywords:
Innovation Management;
Innovation And Strategy;
Product Development Strategy;
Product Introduction;
Quality Control;
Product Recalls;
Game Theory;
Market Timing;
Innovation Strategy;
Product Launch;
Product Development
Kim, Byungyeon, Oded Koenigsberg, and Elie Ofek. "I Don't 'Recall': The Decision to Delay Innovation Launch to Avoid Costly Product Failure." Management Science 68, no. 12 (December 2022): 8889–8908.
- 2013
- Book
Sidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan
By: Francesca Gino
You may not realize it but simple, irrelevant factors can have profound consequences on your decisions and behavior, often diverting you from your original plans and desires. Sidetracked will help you identify and avoid these influences so the decisions you make do...
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Keywords:
Decision Making;
Decision-making;
Judgment;
Decisions;
Strategy;
Behavior;
Ethics;
Attitudes
Gino, Francesca. Sidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan. Boston, MA: Harvard Business Review Press, 2013.
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
performance, and penalize failures Conducting routine, systematic audits of critical decisions by key executives where the rules of the road are clearly ambiguous Helping senior executives avoid the two...
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- Article
Moment-to-moment Optimal Branding in TV Commercials: Preventing Avoidance by Pulsing
By: Thales S. Teixeira, Michel Wedel and Rik Pieters
We develop a conceptual framework for understanding the impact that branding activity (the audio-visual representation of brands) and consumers' dispersion of attention have on their moment-to-moment avoidance decisions during television advertising. It formalizes this...
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Keywords:
Advertising;
Decision Choices and Conditions;
Television Entertainment;
Brands and Branding;
Consumer Behavior;
Mathematical Methods
Teixeira, Thales S., Michel Wedel, and Rik Pieters. "Moment-to-moment Optimal Branding in TV Commercials: Preventing Avoidance by Pulsing." Marketing Science 29, no. 5 (September–October 2010): 783–804. (Lead Article.)
- 23 Jun 2023
- HBS Case
This Company Lets Employees Take Charge—Even with Life and Death Decisions
Is it possible to truly empower employees to make their own decisions—even when those decisions could mean life or death? That is the question posed by Dutch home healthcare organization Buurtzorg, which has radically View Details
- 26 Jan 2011
- Working Paper Summaries
Conveniently Upset: Avoiding Altruism by Distorting Beliefs about Others
- 2010
- Working Paper
Conveniently Upset: Avoiding Altruism by Distorting Beliefs about Others
By: Rafael Di Tella and Ricardo Perez-Truglia
In this paper we present the results from a "corruption game" (a dictator game modified so that the second player can accept a side payment that reduces the overall size of the pie). Dictators (silently) treated to have the possibility of taking a larger proportion of...
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Keywords:
Decision Choices and Conditions;
Judgments;
Fairness;
Values and Beliefs;
Game Theory;
Personal Characteristics
Di Tella, Rafael, and Ricardo Perez-Truglia. "Conveniently Upset: Avoiding Altruism by Distorting Beliefs about Others." NBER Working Paper Series, No. 16645, December 2010.
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
themselves." 2. Avoid Too Much Centralization—and Too Much Democracy Overcentralizing decision making is the biggest error companies make, Jensen says. Often as a leader, "you think you can make...
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Keywords:
by Peter Jacobs
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
figure is even higher, at 22 percent. And managers are responsible for 60 percent of all misconduct, with nearly a quarter of it coming from senior managers. Avoiding ’the ethical slide’ Nelson points to the recent Theranos trial, in...
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Keywords:
by Lane Lambert
- 31 Jan 2007
- Working Paper Summaries
Behavioral Decision Research, Legislation, and Society: Three Cases
Keywords:
by Max H. Bazerman
- 2012
- Book
The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup
By: Noam Wasserman
Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: Should they go it alone or bring in cofounders, hires, and investors to help build the business? More than just financial rewards...
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Keywords:
Entrepreneurship;
Business Startups;
Partners and Partnerships;
Social Psychology;
Outcome or Result
Wasserman, Noam. The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup. Kauffman Foundation Series on Innovation and Entrepreneurship. Princeton University Press, 2012. (Academy of Management award - One of Top Five Business Books of the Year
Independent Publishers Association - Top Business Books of the Year, Entrepreneurship category (Axiom-Silver award))
- October–December 2015
- Article
Reducing Bounded Ethicality: How to Help Individuals Notice and Avoid Unethical Behavior
Research on ethics has focused on the factors that help individuals act ethically when they are tempted to cheat. However, we know little about how best to help individuals notice unethical behaviors in others and in themselves. This paper identifies a solution:...
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Zhang, Ting, Pinar O. Fletcher, Francesca Gino, and Max H. Bazerman. "Reducing Bounded Ethicality: How to Help Individuals Notice and Avoid Unethical Behavior." Special Issue on Bad Behavior. Organizational Dynamics 44, no. 4 (October–December 2015): 310–317.
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
and insufficient confidence on the other. Leaders must act decisively when faced with challenges, and they must inspire others to do so as well. A lack of confidence can enhance anticipatory regret, or the apprehension that individuals...
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Keywords:
by Michael A. Roberto
- 2012
- Working Paper
Private and Public Decisions in Social Dilemmas: Evidence from Children's Behavior
Substantial research with adult populations has found that selfish impulses are less likely to be pursued when decisions are publicly observable. To the best of our knowledge, however, this behavioral regularity has not been systematically explored as potential...
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Keywords:
Research;
Age Characteristics;
Behavior;
Decisions;
Games, Gaming, and Gambling;
Announcements;
Situation or Environment
Houser, Daniel, Natalia Montinari, and Marco Piovesan. "Private and Public Decisions in Social Dilemmas: Evidence from Children's Behavior." Harvard Business School Working Paper, No. 12-073, February 2012.
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the...
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Keywords:
by David A. Garvin & Michael A. Roberto
- May 2012
- Article
To Zap or Not to Zap: How to Insert the Brand in TV Commercials to Minimize Avoidance
By: Thales S. Teixeira, Michel Wedel and Rik Pieters
Huge amounts of money are spent on TV advertising. In an environment of rising per-viewer rates for advertisers and increased skipping past ads by consumers, it is necessary for advertising managers to understand the determinants of commercial avoidance. In order to...
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Teixeira, Thales S., Michel Wedel, and Rik Pieters. "To Zap or Not to Zap: How to Insert the Brand in TV Commercials to Minimize Avoidance." GfK Marketing Intelligence Review 4, no. 1 (May 2012): 14–23.
- September 19, 2019
- Article
Walmart CEO’s Decision on Guns Is the Kind of Corporate Courage We Need
Corporate courage is in short supply. CEOs generally avoid controversial public issues lest disgruntled groups strike back. That’s why Walmart’s actions to limit ammunition sales and advocate for new gun safety legislation mark a significant milestone. CEO Doug...
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Keywords:
Gun Policy;
Gun Violence;
Social Issues;
Corporate Social Responsibility and Impact;
Leadership;
Change;
Policy
Kanter, Rosabeth Moss. "Walmart CEO’s Decision on Guns Is the Kind of Corporate Courage We Need." CNN.com (September 19, 2019).
- 2016
- Working Paper
Financing Payouts
By: Joan Farre-Mensa, Roni Michaely and Martin Schmalz
We study the extent to which firms rely on the capital markets to fund their payouts. We find that 42% of firms that pay out capital also initiate debt or equity issues in the same year, resulting in 32% of aggregate payouts being externally financed. Most firms with...
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Keywords:
Payout Policy;
Financing Decisions;
Debt Issues;
Equity Issues;
Capital Structure;
Decision Making;
Financing and Loans;
Corporate Finance
Farre-Mensa, Joan, Roni Michaely, and Martin Schmalz. "Financing Payouts." Harvard Business School Working Paper, No. 15-049, December 2014. (Revised December 2016.)