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  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

employees, how to think about issues like strategy and firm governance, and how to address change. They gain new tools to employ in making decisions in these arenas, as well as new insight into how to negotiate their dual roles as both... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

over-extrapolation plays a role and find some evidence in favor of these models. Download the paper: http://www.hbs.edu/research/pdf/11-065.pdf and Cynicism in Negotiations and Other Competitive Contexts Authors:Chia-Jung Tsay, Lisa L.... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

https://www.hbs.edu/faculty/Pages/item.aspx?num=52103 forthcoming Negotiation Journal Learning from Howard Raiffa: Interpersonal, Intellectual, and Institutional Nuggets By: Sebenius, James K. Abstract—Rightly known as the “father of View Details
Keywords: Sean Silverthorne
  • October 2018 (Revised August 2019)
  • Case

Beth Israel Deaconess: Consolidating to Strengthen, or to Stave Off, Competition?

By: Leemore Dafny
In July 2017, CEO Kevin Tabb of Boston's Beth Israel Deaconess Medical Center announced his plan to consolidate 11 Massachusetts hospitals under a common management structure. These hospitals collectively generated $5 billion in patient revenue and 25% of... View Details
Keywords: Beth Israel Deaconess; Lahey; Partners; Health Care; Hospitals; Payers; Providers; Anti-trust; Health Care Regulation; Mergers and Acquisitions; Health Care and Treatment; Market Design; Duopoly and Oligopoly; Negotiation; Consolidation; Competition; Health Industry; Massachusetts; Boston
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  • 07 Jun 2019
  • Book

Are You a Digital Manager?

numbers, a way of mobilizing support and negotiating from a position of greater influence. [ ] Few organizations decide issues by vote, but every senior leader understands the risks of acting in opposition to many voices speaking in... View Details
Keywords: by Martha Lagace
  • 21 Jul 2009
  • First Look

First Look: July 21

practitioners. Researchers have built upon the work in behavioral decision theory, examining the ways in which negotiators may deviate from rationality. The 1990s brought a renewed interest in social factors, as work on social... View Details
Keywords: Martha Lagace
  • June 2006
  • Exercise

Matthew A. Hunter

By: John A. Davis and Deepak Malhotra
Matthew Hunter, CEO of a second-generation family business, must manage the performance of a key manager in his company. Looks at the impact of family relationships on performance management. View Details
Keywords: Family and Family Relationships; Conflict Management; Negotiation; Family Business; Performance; Managerial Roles
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  • 16 Mar 2010
  • First Look

First Look: March 16

could conduct difficult but fact-based negotiations with customers. The case describes the design and implementation of the new cost and profit measurement system. It documents acceptance and decisions made by managers after seeing the... View Details
Keywords: Martha Lagace
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

Francisco–based home sharing platform; and her counterparts in Amsterdam's city leadership now had to make the new rules function well. By the summer of 2014, the question of how exactly to do that remained unsettled. A Memorandum of Understanding (MOU) that Airbnb was... View Details
Keywords: Sean Silverthorne
  • February 1995
  • Teaching Note

Vanity Fair Mills: Market Response System TN

By: David E. Bell
Teaching Note for (9-593-111). View Details
Keywords: Production; Performance Efficiency; Investment; Agreements and Arrangements; Supply Chain; Partners and Partnerships; Distribution Channels; Apparel and Accessories Industry
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  • 31 May 2016
  • First Look

May 31, 2016

significant investment in bio-similars as a way to differentiate itself from its generic drug industry peers, has to negotiate with its parent company and the innovative pharma division on how best to commercialize its bio-similar... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2015
  • First Look

First Look: March 24

the People's Republic of China; the easing of geopolitical tension with the Soviet Union, symbolized by the signing of the first Strategic Arms Limitation Treaty ("SALT I"); and the mediation of the agreement on Sinai disengagement between Egypt and Israel.... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

development interests on asset management, risk management for global investment, and negotiation and deal structuring. He also served in a variety of leadership roles: as chair of the Finance Unit (1986-88); as senior associate dean,... View Details
Keywords: by Roger Thompson; Education
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

directors had conflicts of interest because they were involved with the CEO's non-Friendly business activities. In 2003, Blake filed a lawsuit against the CEO and the company. In 2006, Sardar Biglari, a hedge fund manager who had invested in Friendly, entered into... View Details
Keywords: Martha Lagace
  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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  • 14 Oct 2008
  • Research & Ideas

Should You Bring Advertising Expertise In-House?

penalty. Thus, if the firm's advertising budget is not sufficiently large to allow its in-house unit to operate at or beyond minimum efficient scale, the advertiser may sacrifice size-related economies realized by an independent agency serving numerous clients.... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 17 Jun 2014
  • First Look

First Look: June 17

2014' Significant negotiation-related achievements from the career of Ambassador Tommy Koh of Singapore are highlighted in brief form along with elements of his background and career. In light of these accomplishments, Koh was selected as the recipient of the 2014... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

Fund: Lean Data in 2017 No abstract available. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/217072-PDF-ENG Harvard Business School Case 905-405 Brazil's WTO Cotton Case: Negotiation through Litigation Brazil has just won a... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2012
  • First Look

First Look: November 13

2.0: A Guide to Complex Negotiations Authors:David A. Lax and James K. Sebenius Publication:Harvard Business Review 90, no. 11 (November 2012) Abstract An abstract is unavailable at this time. Read the article:... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

before key decisions are made; The capacity constraints of citizens and CSOs should be identified, so that efforts can be made to improve capacities and accessibility at all stages of decision-making (including, for example, considerations of language, timing,... View Details
Keywords: by Alnoor Ebrahim

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