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All HBS Web
(5,686)
- People (31)
- News (1,244)
- Research (2,972)
- Events (14)
- Multimedia (25)
- Faculty Publications (1,532)
- Web
Research - Global
Sarah L. Abbott In 2023, Moss & Associates, a Fort Lauderdale-based general contractor, celebrated its 20th anniversary. The business was founded by Bob Moss and his sons, Chad and Scott. The company had grown to 3,800 employees View Details
- 02 Apr 2001
- Research & Ideas
What Makes a Good Leader?
When discussing business leadership, a distinction is often made between good management and good leadership. Managers are thought to be the budgeters, the organizers, the controllers — the ants, as one...
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by Deborah Blagg & Susan Young
- Web
Research Services - Faculty & Research
ensure the seamless execution of around 20 research events annually. In addition, the Marketing and Communications group is available for faculty consultations to promote specific research or to answer more general branding questions....
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- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
is that literature presents us with characters we care about. We don't necessarily like them all, and in fact some of the most powerful texts present characters who generate strong emotional reactions. We are puzzled, or enraged, or...
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- 01 Mar 2024
- News
In Harmony
Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country where the past lingers,...
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- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
able to subordinate a personal agenda to ensure the success of the business. Management of Operations. Measures skills and behaviors associated with the ability to successfully manage the ongoing operations...
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by HBS Working Knowledge
- Web
Faculty & Research - Leadership
Related Faculty Rosabeth M. Kanter General Management 119 results Boris Groysberg Organizational Behavior 93 results Nitin Nohria 66 results Michael L. Tushman Organizational Behavior 39 results Amy C....
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- Web
The Canton Trade and The Hong Merchants System - A Chronicle of the China Trade
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in...
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- Web
Strategy Curriculum - Faculty & Research
Build to Last, Engage Effectively Josh Baron Spring 2025 Q3 1.5 Reimagining Capitalism: Business and Big Problems (also listed under General Management and Accounting & Management) Ethan Rouen Fall 2024 Q1Q2...
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- Web
Entrepreneurship - Recruiting
Salary $165,000 Industries Consumer Products 6% Financial Services 10% Health Care 14% Manufacturing 16% Nonprofit / Government 3% Services 3% Technology 49% Functions Business Development 17% Finance 7% General View Details
- 29 Apr 2008
- First Look
First Look: April 29, 2008
Working PapersNone this week Cases & Course MaterialsAvaya (A) Harvard Business School Case 508-048 Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and...
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Martha Lagace
- Web
Partners and Families - MBA
addition to ways one might engage further, are outlined below. For general questions, please contact MBA Partner Services , which is managed by Student & Academic Services (SAS) . Housing There are several...
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- 03 May 2004
- Research & Ideas
Business History around the World
While many history departments of American universities prefer to keep business as a separate discipline, HBS entrepreneurship professor Geoffrey Jones encourages the examination of history as a way to better understand contemporary View Details
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by Cynthia Churchwell
- February 18, 2022
- Article
Why Really Smart Executives Do Really Stupid Things
CEO exits due to workplace misconduct are all too common. Over and over we hear about top officials at companies, universities or in government resigning, either because they had affairs with subordinates in their inner circles or made verbal advances to junior workers...
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Kanter, Rosabeth M. "Why Really Smart Executives Do Really Stupid Things." Wall Street Journal (online) (February 18, 2022).
- 14 Nov 2011
- Research & Ideas
Creating a Global Business Code
The turn of the 21st century has been laden with high-profile corporate scandals, prompting widespread concern about the standards of conduct followed by big business. Intrigued by the complexity of managing corporate behavior in a global...
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by Carmen Nobel
- 18 Apr 2023
- Research & Ideas
The Best Person to Lead Your Company Doesn't Work There—Yet
isn’t necessary when looking for the right top executive; industry expertise often counts more. Many of these leaders have previous public-company management experience, and they deliver outsized returns for themselves and the PE-backed...
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- April 2008
- Exercise
Exercise: Customer-Operator Letter Writing
By: Frances X. Frei
The exercise involves having students write letters to an organization of their choice describing their operating experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class....
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Keywords:
Customer Relationship Management;
Customer Satisfaction;
Customer Value and Value Chain;
Knowledge Sharing;
Knowledge Use and Leverage;
Performance Improvement
Frei, Frances X. "Exercise: Customer-Operator Letter Writing." Harvard Business School Exercise 608-126, April 2008.
- Web
Courses | Social Enterprise | Harvard Business School
First-Year Required Curriculum (RC) During the first year at Harvard Business School, all students pursue the same course of study: the Required Curriculum . By studying under a common curriculum, students build a solid, broad foundation of View Details
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
Summing Up Responses to this month's column raise questions about whether Section 404 of the Sarbanes-Oxley Act, requiring that senior managers certify the integrity of the processes by which their companies' financial reports are...
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by James Heskett
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School course View Details