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Show Results For
- All HBS Web
(2,376)
- People (2)
- News (439)
- Research (1,738)
- Events (10)
- Multimedia (7)
- Faculty Publications (879)
- 21 Oct 2008
- First Look
First Look: October 21, 2008
characterization. They demand multiple epistemologies, theoretical orientations (e.g., construction, analysis, or intervention), and value considerations. As our understanding of this emerging field of study grows, we become aware that... View Details
Keywords: Martha Lagace
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Our observations of great service leaders reveal a greater emphasis on those skills demanded for intense personal interaction, engagement with employees at all levels of large people-intensive organizations, the ability to work with the... View Details
- 18 Oct 2011
- First Look
First Look: October 18
PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles... View Details
Keywords: Sean Silverthorne
- 01 Apr 1997
- News
A Conversation with Dean Clark
technology environment while they're at school, because they're going to have to understand and manage technology in their subsequent careers. Our students have to experience a world-class information technology environment while they're... View Details
- 10 Mar 2021
- News
Next Normal
Google, Microsoft, Airbnb, American Express, and Uber extending work-from-home policies well into 2021 and beyond, the reality of remote work is here to stay. Touching on issues of trust, productivity, and digital tools for connection and collaboration, Remote Work... View Details
- 01 Jun 1996
- News
Keepers of the Flame
It's an international celebration of sport and goodwill whose humble beginnings date back two millennia. Today, with the vastly expanded modern Games, putting on the Olympics has become as much of a test of management skill as athletic... View Details
Keywords: Garry Emmons
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
For too long, scholarship in the field of management has looked at economic performance rather than social welfare, argue HBS professor Joshua Margolis and colleagues James P. Walsh, of University of Michigan Business School, and Klaus... View Details
Keywords: by Manda Salls
- 14 May 2013
- First Look
First Look: May 14
of investing at home than those where external managers are involved. At the same time, SWFs with external managers tend to invest in lower P/E industries, which see an increase in the P/E ratios in the year... View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- What Do You Think?
How Do You Hire an 'Impostor'?
sense that (he/she) could have been/done/made more than they did that sounds like a solid hire to me provided their manager is perceptive enough to avoid (him/her) burning out. If the ‘imposter’ however literally can’t ‘see’ how they got... View Details
Keywords: by James Heskett
- 09 Nov 2015
- Research & Ideas
These Employers Pay Higher Salaries than Necessary
system negotiate. “Workers on the market have lots of feedback on their past jobs, and can also see how much experience the employer has on the market,” says Christopher T. Stanton, an assistant professor in the Entrepreneurial Management... View Details
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
and across 50th Street into Saks asking for these lipsticks, one after another. This convinced us," he continued, "that there was a demand for the Lauder product." Saks placed an initial order for $800 worth of cosmetics.... View Details
- 31 May 2016
- First Look
May 31, 2016
functional proximity over base proximity when locating preventive health services. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51094 forthcoming Production and Operations Management Multi-Echelon Inventory View Details
Keywords: Sean Silverthorne
- 04 May 2010
- First Look
First Look: May 4
most rigorous extant methodologies for detecting "tunneling," or efforts by firms' controlling owner managers to take money for themselves at the expense of minority shareholders. We find that, in contrast to prior views, Indian... View Details
Keywords: Martha Lagace
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
Business School and Professor in Health Policy and Management at the Harvard T.H. Chan School of Public Health. Even though Chipotle’s supply chain is shorter, with fewer intermediaries between supplier and restaurant, the use of local... View Details
- 17 Mar 2011
- Research & Ideas
Harvard Business School Faculty Comment on Crisis in Japan
times the $132 billion that the 1995 Kobe earthquake did, making it one of the Japan's most costly natural disasters. Transportation disruptions and the closing of many factories throughout Japan will shrink Japanese aggregate demand and... View Details
Keywords: Re: Multiple Faculty
- 15 May 2006
- Lessons from the Classroom
Women Find New Path to Work
had sessions on IT—how does a manager use the current information technology to really run his or her business, and how can I think about new tools in a strategic way? We had sessions on negotiations and those negotiations within the... View Details
Keywords: by Mallory Stark
- 01 Jun 2024
- News
The Exchange: Chance Encounters
generation of executives who are demanding to go back in-person—Wall Street falls into this category. They’re trying to go back to what they know well; but I am not certain that they’ve really considered the alternatives and what... View Details
Keywords: Jen McFarland Flint
- 15 Aug 2005
- Research & Ideas
The Founding CEO’s Dilemma: Stay or Go?
Noam Wasserman is an assistant professor and MBA Class of 1961 Fellow in the entrepreneurial management unit at Harvard Business School. His paper "Founder-CEO Succession and the Paradox of Entrepreneurial Success," published in... View Details
- 16 Feb 2016
- First Look
February 16, 2016
funds' holdings of securitizations to examine which investors are susceptible to such boom-time thinking. We show that firsthand experience plays a key role in shaping investors' beliefs. During the 2003–2007 mortgage boom, inexperienced fund View Details
Keywords: Sean Silverthorne
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
line. Not surprisingly, therefore, the class has no shortage of members involved in the sort of entrepreneurial ventures that demand innovative thinking. While many classmates started out in more traditional settings, within a decade of... View Details
Keywords: by Susan Young