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All HBS Web
(5,448)
- People (9)
- News (822)
- Research (4,003)
- Events (13)
- Multimedia (25)
- Faculty Publications (2,892)
- 19 Jul 2016
- First Look
July 19, 2016
might be appropriate to redesign (“refactor”) a system, to reduce what has been called “architectural debt.” Unfortunately, we lack robust data by which to evaluate the relationship between architectural design choices and system...
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Sean Silverthorne
- March 2024 (Revised May 2024)
- Case
Amperity: First-Party Data at a Crossroads
By: Elie Ofek, Hema Yoganarasimhan and Alexis Lefort
In the summer of 2023, Amperity management was facing a critical decision on its future direction. Given the dramatic changes occurring within the digital advertising ecosystem, as concerns over consumer privacy placed limits on the ability to engage in third-party...
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Keywords:
AI and Machine Learning;
Technology Adoption;
Business Strategy;
Digital Marketing;
Price;
Product;
Business or Company Management;
Advertising Industry
Ofek, Elie, Hema Yoganarasimhan, and Alexis Lefort. "Amperity: First-Party Data at a Crossroads." Harvard Business School Case 524-017, March 2024. (Revised May 2024.)
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
Below are the views that faculty shared with the HBS community on Earth Day. 1. Robert G. Eccles Senior Lecturer of Business Administration and author of One Report: Integrated Reporting for a Sustainable Strategy (This article, titled,...
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by Staff
- Research Summary
Research Thrust
By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the...
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- April 1996 (Revised April 1998)
- Case
Cleveland Turnaround (B), The: Building on Progress (1989-1996)
By: James E. Austin and Andrea L Strimling
Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private...
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Keywords:
Leading Change;
Economic Growth;
Business and Community Relations;
Financial Crisis;
Cleveland
Austin, James E., and Andrea L Strimling. "Cleveland Turnaround (B), The: Building on Progress (1989-1996)." Harvard Business School Case 796-152, April 1996. (Revised April 1998.)
- 17 Nov 2009
- First Look
First Look: Nov. 17
with a dominant platform that earns more than under compatibility. We also find that incompatibility generates larger total welfare than compatibility when horizontal differences between platforms are small. Download the paper:...
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Martha Lagace
- 26 Apr 2017
- Working Paper Summaries
Assessing the Quality of Quality Assessment: The Role of Scheduling
- 10 Mar 2021
- Blog Post
COVID Killed the Traditional Workplace
again? Should companies do away with Zoom and return the workplace to its pre-COVID ways? The answer, in a word: No. At least that’s not the future of work envisioned by several members of the Harvard Business School faculty—all of whom...
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Keywords:
All Industries
- March 2014
- Article
Choosing the Right Customer
By: Robert Simons
Companies that win in competitive markets identify a primary customer and dedicate maximum resources to meeting that customer's needs. This article will show you how to identify the best primary customer for your business by analyzing perspective, capabilities, and...
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Keywords:
Strategy Execution;
Customer Focus;
Organization Design;
Accountability;
Management Control Systems;
Customer Relationship Management;
Organizational Design
Simons, Robert. "Choosing the Right Customer." Harvard Business Review 92, no. 3 (March 2014): 48–55.
- 2022
- Book
하트 오브 비즈니스 미래의 비즈니스를 위한 안내서
By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords:
Capitalism;
Leadership;
Mission and Purpose;
Business and Stakeholder Relations;
Leading Change
Joly, Hubert, and Caroline Lambert. 하트 오브 비즈니스 미래의 비즈니스를 위한 안내서. Sangsang Square, 2022, Korean ed.
- 2022
- Book
商业的核心 新时代的企业经营原则 世界500强百思买前掌门人作品 贝佐斯推荐
By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords:
Capitalism;
Leadership;
Mission and Purpose;
Business and Stakeholder Relations;
Leading Change
Joly, Hubert, and Caroline Lambert. 商业的核心 新时代的企业经营原则 世界500强百思买前掌门人作品 贝佐斯推荐. CITIC Publishing Group, 2022, Chinese Mandarin ed.
- 22 Jul 2008
- First Look
First Look: July 22, 2008
goals has different effects on performance. This paper reports on a longitudinal study of 23 neonatal intensive care units (NICUs) in a structured, quality-improvement program. We test the relationship between collaboration within the...
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Martha Lagace
- 03 Jul 2008
- What Do You Think?
Are Followers About to Get Their Due?
difference between a great leader and a great follower in the business world is the opportunities they have had to better themselves." Eric Johnson Wildbear concurred, saying that "Followership ends up being the same as...
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by Jim Heskett
- 24 Sep 2021
- Blog Post
Is the MBA Worth It? Hear What Recent HBS Grads Have to Say (Part 2)
We asked recent HBS alumni to reflect on their time at—and after—HBS to answer the question “Is the MBA worth it?” Here are their thoughts on the business school experience, the value of an MBA degree, and how to best prepare for HBS....
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- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
model has developed, it has grown beyond financial incentives. The ultimate goal is to foster a stronger relationship between the workforce and management by investing in the employees. That includes providing employees with financial...
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- June 2020
- Case
What IKEA Do We Want?
By: Juan Alcácer, Cynthia A. Montgomery, Emilie Billaud and Vincent Dessain
In 2018, Swedish furniture maker IKEA was undergoing a significant transformation. Challenged by the rise of online shopping and changing consumer behavior, and mourning the death of its founder, the Company's top executives knew they had to step out of their comfort...
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Keywords:
Business Strategy;
Transformation;
Leading Change;
Mission and Purpose;
Business Model;
Emerging Markets;
Customer Focus and Relationships;
Organizational Culture;
Disruption;
Consumer Products Industry;
Retail Industry;
Europe;
Netherlands;
Sweden;
China;
India;
United States
Alcácer, Juan, Cynthia A. Montgomery, Emilie Billaud, and Vincent Dessain. "What IKEA Do We Want?" Harvard Business School Case 720-429, June 2020.
- February 2022
- Supplement
SpartanNash Company: The Amazon Warrants (A)
By: Benjamin C. Esty, E. Scott Mayfield and Daniel Fisher
As of 12/31/21, Amazon held $22 billion of equity and warrants in related companies. In fact, it often requests a free grant of warrants when it enters into a new commercial agreement with a supplier. Over the past 20 years, Amazon has gotten warrants almost 20...
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- Web
Commodities, Currencies, and Balancing of the Trade Deficit - A Chronicle of the China Trade
Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy &...
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- 21 Jun 2011
- First Look
First Look: June 21
http://www.nber.org/confer/2009/EIf09/summary.html The Learning Effects of Monitoring Authors: Dennis Campbell, Marc Epstein, and F. Asís Martínez Jerez Publication: The Accounting Review (forthcoming) Abstract This paper investigates the View Details
Keywords:
Sean Silverthorne
- April 1996 (Revised November 1996)
- Case
Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)
By: James E. Austin and Andrea L Strimling
Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private...
View Details
Keywords:
Transition;
Business Cycles;
Business and Community Relations;
Financial Crisis;
Cleveland
Austin, James E., and Andrea L Strimling. "Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)." Harvard Business School Case 796-151, April 1996. (Revised November 1996.)