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Show Results For
- All HBS Web
(3,171)
- News (1,003)
- Research (1,916)
- Events (15)
- Multimedia (20)
- Faculty Publications (874)
- 21 Aug 2012
- Research & Ideas
How to Sink a Startup
weaknesses, and motivation is critical to making the right decisions. Armed with awareness, founders will be better equipped to anticipate and respond to the many View Details
Keywords: by Garry Emmons
- 11 Dec 2007
- First Look
First Look: December 11, 2007
Barron, Stephen George Leider, and Jennifer N. Stack Periodical:Organizational Behavior and Human Decision Processes (forthcoming) Abstract In... View Details
Keywords: Martha Lagace
- 21 Oct 2014
- News
Before You Respond to that Email, Pause
- 16 Jan 2007
- First Look
First Look: January 16, 2007
Baker and Jeffrey Wurgler Periodical:Journal of Economic Perspectives (forthcoming) Abstract Real investors and markets are too complicated to be neatly summarized by a few selected biases View Details
Keywords: Martha Lagace
- January 2010 (Revised March 2013)
- Case
HubSpot: Lower Churn through Greater CHI
By: F. Asis Martinez Jerez, Thomas Steenburgh, Jill Avery and Lisa Brem
HubSpot, a web marketing startup is under pressure from VCs to rapidly acquire new customers and to maintain a low level of customer churn. In the case, students explore the drivers of customer churn and uncover opportunities to increase customer retention across the... View Details
Keywords: Business Startups; Customer Relationship Management; Customer Satisfaction; Customer Value and Value Chain; Forecasting and Prediction; Consumer Behavior; Happiness; Consulting Industry
Martinez Jerez, F. Asis, Thomas Steenburgh, Jill Avery, and Lisa Brem. "HubSpot: Lower Churn through Greater CHI." Harvard Business School Case 110-052, January 2010. (Revised March 2013.)
- 17 Jan 2012
- First Look
First Look: January 17
Abstract We survey the theory and evidence of behavioral corporate finance, which generally takes one of two approaches. The market timing and catering approach views... View Details
Keywords: Sean Silverthorne
- 01 Dec 2013
- News
Faculty Q&A: Playing the Hits
presidential skybox for her research into the entertainment industry's most successful stars and products. Her brand-new book, Blockbusters: Hit-making, Risk-taking, and the Big Business of Entertainment... View Details
- 16 Dec 2014
- First Look
First Look: December 16
money-maximizing evaluation procedure. Our findings are compatible with a behavioral model of information processing and with the System 1/System 2 distinction in behavioral... View Details
Keywords: Sean Silverthorne
- 01 Sep 2005
- News
Predictable Surprises
and Gore heroes for solving a problem that, at the time, very few knew existed. Shouldn’t we be able to look to our political and business leaders to make View Details
- 24 Sep 2014
- Op-Ed
Stop Thinking of Climate Change as a Religious or Political Issue
You sometimes hear people say things like, "I believe in global warming" or "I don't believe in climate change." It seems odd to approach climate change in this way, as though it were a question of belief, like religion. Most of the time when we confront uncertainty in... View Details
- 01 Mar 2008
- News
Negotiating with Wal-Mart
Wal-Mart, the world’s largest retailer, sold $315.6 billion worth of goods in 2006. With its single-minded focus on “EDLP” (everyday low prices) and the power to make or break suppliers, a partnership with... View Details
- 10 Jan 2012
- First Look
First Look: January 10
predictable ways in which individuals make ethical decisions and judge the ethical decisions of others that are at odds with intuition View Details
Keywords: Sean Silverthorne
- 15 Feb 2011
- First Look
First Look: Feb. 15
trends. Happiness Adaptation to Income and to Status in an Individual Panel Authors:Rafael Di Tella and Robert MacCulloch Publication:Journal of Economic Behavior View Details
Keywords: Sean Silverthorne
- 09 Feb 2010
- First Look
First Look: Feb. 9
Author:Julio J. Rotemberg Publication:In Policymaking Insights from Behavioral Economics. Boston: Federal Reserve Bank of Boston, 2009 Abstract This paper starts by discussing consumers' cognitive and... View Details
Keywords: Martha Lagace
- April 1995
- Teaching Note
Freemark Abbey Winery TN
By: David E. Bell
Teaching Note for (9-181-027). View Details
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
lump sums to estimations of RVU volumes if the crisis didn’t happen. My hope is that this crisis will provide the opportunity to rethink physician compensation in a way that maps physician incentives to the behaviors that generate value... View Details
Keywords: by Danielle Kost
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
Union will be far-reaching. John A. Quelch shares his thoughts on the ramifications of Brexit. Skills and Behaviors That Make Entrepreneurs Successful Research by Lynda... View Details
Keywords: by Carmen Nobel
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
undercut a positive message about a product's benefits with safety warnings. That might make you feel uncomfortable and even dissuade you from buying the brand. You might instead buy a competitive product... View Details
- 01 Mar 2008
- News
Sarah Talley’s Key Negotiation Principles
When you have a problem, when there’s something you engage in with Wal-Mart that requires agreement so that it becomes a negotiation, the first advice is to think in partnership terms, really focus on a common goal, of getting costs out, for example, View Details
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
new course in our required curriculum next year. This course will draw on a great deal of work at the School and focus on three issues: Individual decision making (how you as a... View Details
Keywords: by Kim B. Clark