Managing Difficult Interactions - Publications - Faculty & Research

01 Oct 2001
News

Dean Clark on the New Academic Year

substantial progress. Six years ago, we set out to become a leader in the field of technology in education. We now know how to use technology effectively to deepen the learning experience — using video, workplace simulations, and two-way View Details

Keywords: Kim B. Clark; Colleges, Universities, and Professional Schools; Educational Services

Web

Online Creating Brand Value Course | HBS Online

company. You’ll learn how strong, differentiated brands deliver a competitive advantage—and how to build and manage yours to stay ahead. Stay active by engaging in a new activity every three to five minutes. Description of silent animated... View Details

09 Feb 2012
Sharpening Your Skills

Sharpening Your Skills: Online Marketing

Questions To Be Answered: What's the strategy for managing consumer reviews on my site? Do people watch online video ads?. How can I get more out of my customer loyalty campaign? Are online coupon programs like Groupon effective? What's... View Details

Keywords: Re: Multiple Faculty; Technology

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

corporation's business strategy. Mapping Board Performance Currently, prior to a typical board meeting, members receive reams of paper that are difficult to wade through and make sense of. Once the meeting is in progress, board members... View Details

Keywords: by Robert S. Kaplan

11 Mar 2014
First Look

First Look: March 11

Publications August 2013 MIT Sloan Management Review The Surprising Benefits of Nonconformity By: Bellezza, Silvia, Francesca Gino, and Anat Keinan Abstract—This research demonstrates that, under certain circumstances, people wearing... View Details

Keywords: Sean Silverthorne

16 Feb 2012
Op-Ed

Nitin Nohria: Why US Competitiveness Matters

Chinese care about China, of course, but they are rooting for America as well” Management educators talk frequently about best practices and use case studies to illustrate by example. For more than a century global observers have... View Details

Keywords: by Nitin Nohria

Web

John Whitehead | Baker Library | Bloomberg Center | Harvard Business School

time developed these into major service offerings. Indeed, it’s difficult to imagine the world of Goldman Sachs before such things as M&As, IPOs, and other financial services now so closely associated with the investment banking industry.... View Details

01 Apr 2000
News

Award-Winning Article Urges Companies to Loosen Ties that Bind

expenses associated with everyday activities such as management meetings, conferences, phone conversations, sales calls, reports, and memos. Hagel and Singer maintain that by dramatically reducing View Details

11 Jun 2014
Blog Post

Alumni: Where are they now? Featuring Joe…

cleantech start-up. I had no prior experience in investing whatsoever. After learning more about finance in my course work and interacting with my classmates with investing backgrounds, I became attracted to a potential career in venture... View Details

Keywords: Technology

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

practicing harder and working harder. (The example was shared of the University of Connecticut's women's basketball team, which has its starters practice not against five other players, but against eight, to simulate the most difficult... View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

12 Oct 1999
Research & Ideas

Value Judgments: Business Ethics Across Borders

of the individual, and concern for social responsibility. As Siam Cement expanded beyond Thailand, however, managers felt pressured to compromise the corporate code of ethics. The company's standards regarding improper payments, for... View Details

Keywords: by Judith A. Ross

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

make those strategies problematic, says Assistant Professor Karim R. Lakhani. It's often difficult in creative fields to set specific deliverables to which you can attach incentives. And the very fact that the View Details

Keywords: by Michael Blanding

12 Apr 2018
Blog Post

Reading Between the Lines: How to Spot the Skills You Need Among the Resumes You Get

surface the underlying skills. “Ideally,” says Kristen Fitzpatrick, Managing Director, HBS Career & Professional Development, “applicants would articulate their accomplishments by broader functional skills, rather than within the... View Details

Keywords: All Industries

04 Oct 2024
In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

inability to do so for just as long. How can someone overcome that cultural inheritance? It starts with managing one’s time at work. Technology allows work to encroach relentlessly on employees’ personal lives. If a person fails to put... View Details

Keywords: by Rachel Layne

01 Sep 2003
News

New Editor Takes Helm at HBS Bulletin

Roger Thompson, a longtime editor at Nation’s Business magazine and, more recently, a Web site developer and manager for Cox Interactive Media, is the new editor of the HBS Bulletin. In July, he assumed the... View Details

Keywords: Publishing Industries (except Internet); Information

24 Apr 2014
News

Bringing women to the boardroom table

January 2013 through March 2014, with more appointments expected in the coming year. “I saw how difficult it was for a woman to become a director: there was a gap in the market for this service,” says Stewart, herself a 20-year veteran of... View Details

05 Feb 2014
Research & Ideas

Can Putin Score Olympic Gold?

"Many Americans have positive feelings about Great Britain, which were reaffirmed by some NBC features," says Greyser. "At the same time, local stations capitalized on interest in local American athletes through additional stories." Not So In Sochi NBC faces a more... View Details

Keywords: by Michael Blanding; Sports; Advertising

16 Feb 2018
Blog Post

Out of PE, Into Africa

course, there were practical obstacles to consider. As the founder of a small private equity firm, I was nervous about the impact on my career and the reaction of my partners, deal sources and investors. For my wife, it was even more View Details

01 Dec 2017
News

HBS Online Certificate Programs Offer Unique Insight Into Business

tailored to the needs of a management team. Participants can explore issues related to their company in private online, applying Christensen’s theories and frameworks to find solutions to strategic questions posed by their executive... View Details

02 Dec 2019
News

A Long-Standing Commitment to Global Understanding

in Chile, despite his parents’ objections. The experience interning at a Santiago company, practicing his Spanish, and interacting with people from another culture was “like an awakening,” says Barry, inspiring him to choose Latin... View Details

Publications