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  • 1980
  • Chapter

Measuring Consumer Satisfaction and Complaint Behavior: A Study of Financial Services and Insurance

By: J. Quelch and S. Ash
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  • September 1980 (Revised January 1981)
  • Case

Bay Financial Corp.

By: William J. Poorvu and John H. Vogel Jr.
Keywords: Financial Services Industry
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  • February 1980
  • Case

Profiles of Selected U.S. Securities Firms in 1979

By: Michael E. Porter
Keywords: Investment Banking; Financial Services Industry; United States
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  • 1979
  • Chapter

Capital Requirements in the Regulation of Financial Intermediaries: A Discussion

By: Robert C. Merton
Keywords: Capital; Financial Markets; Financial Institutions; Governing Rules, Regulations, and Reforms; Policy; Business and Government Relations; Financial Services Industry
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  • May 1979 (Revised August 2013)
  • Background Note

Financial Analysis of Real Property Investments

By: William J. Poorvu
Develops a conceptual framework for financial analysis of real estate investments, taking into consideration the necessity for baseline data, project trends, and forecast discontinuities. View Details
Keywords: Forecasting and Prediction; Investment Return; Trends; Financial Services Industry; Financial Services Industry
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  • April 1979 (Revised October 1983)
  • Case

U.S. Securities Industry in 1979

By: Michael E. Porter
Keywords: Competitive Strategy; Financial Services Industry; United States
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  • autumn 1976
  • Article

A Study of Interest Rate Spreads in the 1974 CD Market

By: D. B. Crane
Keywords: Markets; Interest Rates; Financial Services Industry
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  • September 1976 (Revised January 1977)
  • Case

Del Norte Paper Co. (C)

By: William A. Sahlman
Designed to serve two roles: first, it provides a reasonably comprehensive description of an ongoing capital budgeting system for the international operations of a large American company. Second, it allows the student to focus upon and critically analyze a series of... View Details
Keywords: Capital Budgeting; International Relations; Globalized Markets and Industries; Goals and Objectives; Service Delivery; Business Subsidiaries; Performance Evaluation; Performance Expectations; Financial Services Industry; Financial Services Industry
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  • January 1976
  • Case

Weightman, Lawson & Frank (The Underwriting Decision)

By: Samuel L. Hayes III
Keywords: Financial Institutions; Financial Services Industry
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  • December 1975
  • Supplement

E.F. Hutton and Co. (C)

By: Samuel L. Hayes III
Keywords: Financial Services Industry
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  • November–December 1975
  • Article

Lessons from the 1974 CD Market

By: D. B. Crane
Keywords: Markets; Financial Services Industry
Related
  • October 1975
  • Case

E.F. Hutton and Co. (B)

By: Samuel L. Hayes III
Keywords: Financial Services Industry
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  • summer 1970
  • Article

Marketing Strategy and Bank Service Interaction: A Probability Model

By: D. B. Crane
Keywords: Marketing; Strategy; Banks and Banking
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  • Research Summary

Behavioral Hazard and Public Policy

By: Joshua R. Schwartzstein

It is well recognized that people overuse low-value medical care due to moral hazard—because copays are lower than costs. Now Professor Schwartzstein has introduced the concept of “behavioral hazard” to explain the opposite: people underuse high-value care because... View Details

  • Research Summary

Building Small Business Utopia: How Artificial Intelligence and Big Data Can Increase Small Business Success

By: Karen Mills
Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
  • Research Summary

Capital Flows and Capital Goods (joint with Eliza Hammel)

By: Laura Alfaro
We examine one of the channels through which financial integration can help promote growth. In particular, we study the effects of capital account liberalization on the imports of capital goods. We pay particular attention to the effects of equity market... View Details
  • Teaching Interest

Competing in the Age of Digital Platforms—(Executive Education)

By: David B. Yoffie
Summary

Without exception, the most valuable companies in the world today are platforms. Microsoft, Apple, Amazon, Google, Facebook, and many other firms have built their fortunes by facilitating innovation across global ecosystems or... View Details
Keywords: Platforms; Technology; Strategy; Digital Business; Social Networks; Self-driving Cars; Mobile Gaming; Esports; Financial Services; Online Retail; Ride-sharing; Search; Auctions; United States; Asia; China; Europe
  • Teaching Interest

Creating the Modern Financial System

By: David A. Moss

Creating the Modern Financial System offers a vital perspective on finance and the financial system by exploring the historical development of key financial instruments and institutions worldwide. The premise of the course is that students will gain a richer and... View Details

  • Research Summary

Dealforum Design for Large, Multiparty Negotiations

By: James K. Sebenius
When large projects such as mines, pipelines, oilfields, or powerplants are proposed, negotiations often commence with many kinds of interested parties. Such 'stakeholders' can range from corporate or government project sponsors to international financial... View Details
  • Research Summary

Executive Compensation

By: Tatiana Sandino

Professor Sandino’s other stream of research examines players that influence the design of an executive’s compensation. She has examined the role shareholder activists can play in influencing CEO pay and found that a compensation-related shareholder proposal could... View Details

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