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All HBS Web
(2,671)
- People (1)
- News (524)
- Research (1,764)
- Events (1)
- Multimedia (5)
- Faculty Publications (737)
- 06 Dec 2021
- News
HBS Curricula Explore the Complexities of Innovation
making. Competing in the Age of Digital Platforms helps participants understand how to create sustainable value whether competing as, with, or against digital platforms, while Competing in the Age of AI—Virtual looks at advancements in AI...
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Jennifer Gillespie
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
labor, or physical materials; is shared among people, with an expansion of the total as it is shared; and doesn't drain our resources. Although we are witnessing an explosion in the amount of and access to both data and information, real...
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by James Heskett
- 14 Feb 2023
- News
Dean Datar Meets with Alumni in San Francisco
Starting this past fall and continuing through the coming year, Dean Srikant Datar is traveling to meet with alumni around the world. On Thursday, February 9, nearly 250 San Francisco Bay Area alumni gathered to celebrate and connect with each other at "HBS in the Bay...
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- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
observational study included all patients undergoing a head CT between July 1, 2013 and June 30, 2014 at a large, urban academic ED with over 100,000 visits per year. The primary study outcome was total cycle time, defined as the elapsed...
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Sean Silverthorne
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
deliver this extra-added value service." Electronic Health Records Promoted In 2014, health care spending in the United States exceeded $3 trillion and was expected to reach $4.5 trillion by 2020. To reduce health care costs and...
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- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named Diane jumped into action, tracked...
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Jen McFarland Flint
- Profile
Mike Maples Jr.
will focus less on layers of management hierarchy and coordination and more on creating networks of access where customers as well as loosely-connected providers of their labor are a key part of the network. “So you won’t need the...
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- 04 Mar 2015
- What Do You Think?
Can a Laissez-Faire Approach Fix Labor Market Inequality?
"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for employees and...
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- 01 Apr 2014
- First Look
First Look: April 1
theories: in the language of March (1991), clustering promotes exploration in information space but decreases exploration in solution space. Previous research, generally focusing on only one of those two spaces at a time, has produced inconsistent conclusions about the...
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Sean Silverthorne
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
usually creates a massive gap between what people know and are able to do, and what they are now expected to do. This creates the need to invest heavily in human capital. Given a longstanding culture that values egalitarianism and rewards...
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- 06 Sep 2016
- First Look
September 6, 2016
information aggregation treatments do not affect total equity investment when we make the investment environment more realistic than in prior experiments. Previously documented aggregation effects are not robust to changes in the risky...
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Carmen Nobel
- 01 Dec 2014
- News
Alumni and Faculty Books for December 2014
diagnosis and treatment. We’re Crazy!: A Memoir About U.S. Values by Bert McLachlan (MBA 1959) (CreateSpace Independent Publishing Platform) McLachlan has written a personal guidebook for future generations that explains the confusion of...
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- 05 Dec 2019
- Blog Post
Addressing Unmet Needs in Health Care Using an MBA
firsthand (my mother has 2 J&J knees) the difference total knee replacement makes in lives of patients. That is a great source of motivation. What were some of the most helpful resources you tapped into while you were an MBA? The...
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- 07 Jul 2015
- Blog Post
From Teach for America – to HBS – and Back Again
lose that. Third, HBS has a strong social enterprise culture and they value those of us that use our MBAs in the public/non-profit sectors. What is your favorite HBS memory? For me, my most vivid memory happened before I even set foot on...
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- 01 Sep 2014
- News
Case Study: Declawing the Competition
in subscriber growth and customer feedback. However, the lucrative market opportunity ($8 billion, growing at 4 percent year-over-year) and the low costs of entry are attracting new competition. New cat-focused subscription boxes have...
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- 03 Apr 2007
- First Look
First Look: April 3, 2007
to their reliable software and responsive customer service. The company had achieved this growth without the help of any outside financing. The five co-founders of eCW, who treated each other like an extended family, invested years of...
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Martha Lagace
- 01 Mar 2018
- News
3-Minute Briefing: Lisandra Rickards (MBA 2010)
up the value chain from call center operations to legal document processing and graphic design. I do feel optimistic about Jamaica’s future. We’re hoping to see businesses create 50 or 100 new jobs, not one or two. We’ve doubled down on...
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Julia Hanna
- 02 Jul 2018
- Blog Post
Pursuing A Passion in Health Care
assessing the opportunity for a new medical diagnostic tool that targets a previously unaddressed customer segment. My job involves reaching out to our different country teams across the globe to evaluate the opportunity in their market,...
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Health Care
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
willingness to pay. Lal: They've created new sources of value for their customers that did not exist before. Q: And PetSmart. What's made them so successful? Lal: PetSmart saw the online threat early and...
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- 31 Jul 2012
- First Look
First Look: July 31
large due to either product characteristics or the distance between exporter and importer. Finally, we find that in countries with well-developed finance, total exports and the allocation of exports across importers are more sensitive to...
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Carmen Nobel