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All HBS Web
(2,671)
- People (1)
- News (524)
- Research (1,764)
- Events (1)
- Multimedia (5)
- Faculty Publications (737)
- 01 Jun 2024
- News
Decoding the Promise and Perils of Generative AI
ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100...
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April White
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
unique and distinctive value proposition for customers, these assets will not return their cost of capital. The store will not be attractive to customers and investors will no longer be willing to invest. To...
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- Profile
Fangfang Wang
In China, Fangfang Wang participated in a general management training program at Mars Food that allowed her “the freedom to customize my career path.” Through a series of rotating assignments, Fangfang developed a deep understanding of...
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- Web
Departments | Employment
work and collaborate with customers to ensure we meet their information needs in the dynamic climate of the information industry, knowledge-creating institutions such as Higher Education, and the changing global economy. More about...
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- Profile
Michael Maples
will focus less on layers of management hierarchy and coordination and more on creating networks of access where customers as well as loosely-connected providers of their labor are a key part of the network. “So you won’t need the...
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- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
and a culture that values employees above all and empowers them to excel. Unlike its competitors, Dreyer’s has always insisted on delivering ice cream to grocery stores with its own trucks and drivers to ensure product quality. Early on...
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- 22 Nov 2019
- Blog Post
Avant Ski Makes Turns in Ski Media Objectivity
resort or one pass.” Bringing a Breath of Fresh Air to a Stodgy Industry When you consider the total cost of ski passes, ski rentals or purchased gear, plus lessons, food, and lodging, the sport of sliding down steep icy peaks on two...
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- 17 Jul 2007
- First Look
First Look: July 17, 2007
film rental and return patterns of a sample of online DVD rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs...
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Martha Lagace
- 30 Jun 2015
- First Look
First Look: June 30, 2015
employee, and as a result leaders hire for attitude and train for skills; (5) effective operating strategies have to create value for employees, customers and investors, so leaders ensure the achievement of...
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Carmen Nobel
- 02 Aug 2021
- Blog Post
ALUMNI WORK TO REVERSE BIAS THROUGH PHILANTHROPY
are welcomed. With seed money from its founders and multiyear pledges from companies and individuals, by June 2021, the fund had raised almost $30 million toward its $100 million goal. The first round of grants, totaling $1 million, was...
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- Web
Impact Stories - Business & Environment
continue to address environmental problems in my current work." Heather March Takle MBA 2006 | Launching a Career in Clean Energy "pathZERO Energy is on a mission to help commercial & industrial customers get to zero net energy. Energy is...
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- Profile
Ann Lucena
large part of the answer is the people the company brings in and the culture it creates," Ann says. "At Google, you could see how much value they place on treating employees well. Creativity and risk-taking are not only valued,...
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- 01 Apr 1997
- News
Facing the Music
industry's release of an unprecedented total of twenty thousand new titles. Is there trouble brewing for the business with a beat, a virtually recession-free industry for the past fifty years? To shed some light on the situation, the...
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Marguerite Rigoglioso
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
Investments, for instance, have actively moved into online trading operations. But it is also true that many of the Internet-based firms have come to value what the traditional firms offer. At Schwab, for instance, McFarlan discovered...
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by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
value what the traditional firms offer. At Schwab, for instance, McFarlan discovered that 86 percent of the firm's new online customers opened their accounts at a Schwab branch office. "There is a certain...
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Susan Young
- 10 Jul 2000
- Research & Ideas
Privatization and the New European Economy
politicians—cared only about their own objectives." As the new German Railway tries to wean itself from total government ownership of its stock while depending on the powers that be in Berlin for infrastructure investments, Dürr...
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- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
those cases. No matter the approach, shareholders and the public are unlikely to recognize the full value of a firm’s community health programs and other health-related efforts if those activities are scattered organizationally among...
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- 31 May 2016
- First Look
May 31, 2016
employee walks by the clinic for reasons other than vaccination—predicts whether the employee gets vaccinated at the clinic. We also test whether base proximity—the inverse of walking distance from the employee’s desk to the clinic—predicts vaccination probability....
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Sean Silverthorne
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
product line within Xerox. He had the support of Xerox's chief executive officer, David Kearns, for establishing the new internal structure. This structure would work much like an internal venture capital firm. Xerox would exploit Adams's skills in obtaining View Details
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by Henry Chesbrough
- Profile
Jeremy Andrus
subwoofer, which provided a deep, aggressive bass. It was like strapping a set of subs to your head. We wanted to give listeners a totally different headphone experience. When I first started showing the Skullcrusher, people would put...
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