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- All HBS Web
(3,784)
- People (4)
- News (1,233)
- Research (1,995)
- Events (11)
- Multimedia (45)
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- 30 Jul 2014
- Lessons from the Classroom
Teaching The Deal
understand the competitive dynamics and decide on the right bid. "Bankers are famous for saying, 'We have a number of offers in order to get a bidder to pay more.' But in second grade you learn that 'one' is also a number,"... View Details
- 13 Jul 2009
- Research & Ideas
Diagnosing the Public Health Care Alternative
multiplied by a marginal Federal borrowing cost of 3 percent), eliminating any price advantage of Medicare. The comparison between the administrative expenses of private insurers and Medicare also ignores the fact that Medicare pays no... View Details
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
you pay full price, and Adobe Limited Edition. It actually costs more to make that, because you've got to change the code to strip things out. But at least you've segmented the markets." Market Makers And Inter-business Processes The... View Details
Keywords: by Kenneth Liss
- 24 Feb 2009
- First Look
First Look: February 24, 2009
efficiency benefits, rebates, and treatment in case of loss or fraud. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=909006 Distribution at American Airlines (A) Harvard Business School Case 909-035 American Airlines sought to reduce... View Details
Keywords: Martha Lagace
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
urging corporate and political leaders to pay more attention to feelings and culture, I think those will now be very much on the radar screen. It’s not “touchy-feely” (a long-standing put-down) for a leader to show empathy at an... View Details
Keywords: by Sean Silverthorne
- 06 May 2008
- First Look
First Look: May 6, 2008
contracted while in marketing. The research identified customers that would be willing to pay more for the services that Purolator was or could potentially provide to them. Purchase this case:... View Details
Keywords: Martha Lagace
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
during times of economic stress. During such times, the most important advice that one can give is first remember that the service profit chain starts with employees—therefore, preserve that resource; second, consider dividing jobs at lower View Details
Keywords: by Sean Silverthorne
- 02 Sep 2002
- Research & Ideas
Foreign Multinationals in the U.S.: A Rocky Road
primarily by material rewards, the staff acquired in an acquisition cannot be relied on to stay. The greatest care is needed also if entry is through an acquisition, as many corporate problems have arisen from foreign firms paying too... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
- 14 Nov 2006
- First Look
First Look: November 14, 2006
faced the challenge of convincing buyers to pay a premium price. Their products originated from a wild resource under government regulations which limited the size of the catch by both the industry and Clearwater. In recent years,... View Details
Keywords: Sean Silverthorne
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
like to pay you to come back and teach someone who's still employed how to do what you did, because what you did was actually really important for the company," Sucher says. "If I had to rank-order bad situations handled poorly,... View Details
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
Natalie Kindred, 2012. Hub and Spoke, Health Care Global, and Additional Focused Factory Models for Cancer Care, Regina E. Herzlinger, Amit Ghorawat, Meera Krishnan, and Naiyya Saggi, 2012. Note on Medical Travel, Regina E. Herzlinger and Sara Green, 2006. Vitalia... View Details
- 13 Sep 2004
- Research & Ideas
Cash and the Woman-Owned Business
men is exacerbated by several other important factors. Women in business and financial industries tend to move up the managerial ladder at a slower pace, so they stay in lower paying positions much longer. Women often choose... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
have two types of "sponsors" for their loyalty reward investments: manufacturers of the branded goods sold by retailers, and other partner companies presumably with higher margins, who find it economically advantageous to pay... View Details
- 08 Oct 2013
- First Look
First Look: October 8
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1939494 Working Papers Competing Ad Auctions By: Ashlagi, Itai, Benjamin Edelman, and Hoan Soo Lee Abstract—We present a two-stage model of competing ad auctions. Search engines attract users via Cournot-style... View Details
Keywords: Sean Silverthorne
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
securities. "In 2004 and 2005 as these subprime loans started to emerge, it really wasn't a particular problem because of the lag effect, because people who couldn't pay off these mortgages with toxic terms and exploding payment... View Details
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
those participants who took the loyalty pledge, 20 percent had cheated.. But for those who didn’t take the pledge, more than twice as many—44 percent—had cheated. In a follow-up experiment, participants were given an envelope full of money and were told to View Details
Keywords: by Michael Blanding
- 29 Sep 2003
- Research & Ideas
Pride Goeth Before a Profit
at five gallons, even as the gas continued to flow, you wouldn't drive away without paying for the whole tank. "This was about doing the right thing," says Thompson. "Pride and integrity go hand in hand with me." Two... View Details
Keywords: by Theodore Kinni
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
brand in a new market when there is lots of competition involves paying attention to every spoke of the strategy wheel, every division of the emerging, evolving organization chart. The brand is involved in everything the firm does. So if... View Details
Keywords: by Martha Lagace
- 20 Feb 2008
- First Look
First Look: February 20, 2008
workers by posting vacancies. Firms act monopsonistically and set wages to retain their existing workers as well as to attract new ones. The model differs from Burdett and Mortensen (1998) in that its assumptions ensure that there is an equilibrium where all firms... View Details
Keywords: Martha Lagace
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details