Publications
Publications
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- All HBS Web
(117,311)
- Faculty Publications (3,215)
- 2011
- Article
Exploiting Coherence for the Simultaneous Discovery of Latent Facets and Associated Sentiments
By: Himabindu Lakkaraju, Chiranjib Bhattacharyya, Indrajit Bhattacharya and Srujana Merugu
- Article
Fast Subset Scan for Multivariate Spatial Biosurveillance
By: Daniel B. Neill, Edward McFowland III and Huanian Zheng
We extend the recently proposed ‘fast subset scan’ framework from univariate to multivariate data, enabling computationally efficient detection of irregular space-time clusters even when the numbers of spatial locations and data streams are large. These fast algorithms... View Details
- 2011
- Article
Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia
By: Michael Zhang and Feng Zhu
In this paper, we examine the causal relationship between group size and incentives to contribute in the setting of Chinese Wikipedia, the Chinese language version of an online encyclopedia that relies entirely on voluntary contributions. The group at Chinese Wikipedia... View Details
- 2011
- Article
Organizational Errors: Directions for Future Research
By: Paul S. Goodman, Rangaraj Ramanujam, John S. Carroll and Amy C. Edmondson
The goal of this paper is to promote research about organizational errors—i.e., the actions of multiple organizational participants that deviate from organizationally specified rules and can potentially result in adverse organizational outcomes. To that end, we advance... View Details
- 2011
- Conference Paper
Physical, Social and Informational Barriers to Domestic Migration
By: Prithwiraj Choudhury and Tarun Khanna
- 2011
- Article
Smart News Feeds for Social Networks Using Scalable Joint Latent Factor Models
By: Himabindu Lakkaraju, Angshu Rai and Srujana Merugu
- January – February 2011
- Article
Stop Holding Yourself Back
By: Anne Morriss, Robin J. Ely and Frances X. Frei
After working with hundreds of leaders in a wide variety of organizations and in countries all over the globe, the authors found one very clear pattern: when it comes to meeting their leadership potential, many people unintentionally get in their own way. Five barriers... View Details
- 2011
- Chapter
Teams and Team Effectiveness in Health Services Organizations
By: Bruce J. Fried, Sharon Topping and Amy C. Edmondson
- 2011
- Working Paper
The Importance of Work Context in Organizational Learning from Error
By: Lucy H. MacPhail and Amy C. Edmondson
This paper examines the implications of work context for learning from errors in organizations. Prior research has shown that attitudes and behaviors related to error vary between groups within organizations but has not investigated or theorized the ways in which... View Details
- 2011
- Book
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
By: Fred Reichheld and Rob Markey
Defines the fundamental concept of Net Promoter, explaining its connection to your company’s growth and sustained success.
*Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers.
*Shares new and... View Details
*Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers.
*Shares new and... View Details
- December 2010 (Revised November 2013)
- Case
Talent Recruitment at frog design Shanghai
By: Robert G. Eccles, Amy C. Edmondson and Yi Kwan Chu
This case illustrates the complexity and importance of hiring decisions in the Chinese operation of a global design and innovation firm. View Details
- 2010
- Chapter
Cost Structure Patterns in the Asset Management Industry
By: Dennis Campbell and Frances X. Frei
This chapter examines patterns in the cost structure of asset management firms and establishes two important trends in cost behavior. First, when revenues are growing, "indirect" costs related to sales, distribution, marketing, personnel, technology, and occupancy are... View Details
- 2012
- Working Paper
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
- 2010
- Working Paper
Sustainable Cities: Oxymoron or the Shape of the Future?
By: Annissa Alusi, Robert G. Eccles, Amy C. Edmondson and Tiona Zuzul
Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic increases in urbanization. This paper reviews the goals, business models, and partnerships involved in eight early "ecocity" projects to begin to... View Details
- 7 Nov 2010
- Conference Presentation
How Stringent Is Private Regulatory Monitoring? The Role of Organizational Scope and Governance
- 7 Nov 2010
- Conference Presentation
Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees
- 2010
- Chapter
Managing Technical Debt in Software-Reliant Systems
By: Alan MacCormack, N. Brown, Y. Cai, Y. Guo, R. Kazman, M. Kim, P. Kruchten, E. Lim, R. Nord, I. Ozkaya, R. Sangwan, C. Seaman, K. Sullivan and N. Zazworka
- October 2010 (Revised May 2012)
- Background Note
Reverse Engineering, Learning, and Innovation
By: Willy C. Shih
This background reading looks at reverse engineering in the context of piracy and knock-offs in emerging markets like China. It first considers legal aspects of reverse engineering in strong property rights regimes like the United States as a way of unpacking the legal... View Details
- Oct 2010
- Conference Presentation