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  • October 1991 (Revised September 1998)
  • Case

Maxwell Appliance Controls

By: Robert S. Kaplan
A profitable manufacturing division of a large company is looking for new ways to identify sources of productivity improvements. Led by its senior finance officer, an activity-based cost system is developed to identify activities performed for its highly varied product... View Details
Keywords: Activity Based Costing and Management; Management Teams; Quality; Performance Improvement; Organizational Culture; Problems and Challenges; Production; Manufacturing Industry
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  • January 2020 (Revised July 2020)
  • Case

Chemours (A)

By: David G. Fubini and David Lane
The July 2015 spin-off of DuPont’s performance chemicals division as the independent company Chemours burdened new CEO Mark Vergnano and his team with perilous challenges. Despite market-leading offerings in several areas, the company faced a glutted market for its... View Details
Keywords: Transformation; Chemicals; Leading Change; Crisis Management; Organizational Change and Adaptation; Chemical Industry; United States
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  • 14 Jun 2016
  • First Look

June 14, 2016

forthcoming Harvard Business Review Press Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work By: Badaracco, Joseph L. Abstract—Part of a manager's job is making tough calls, and the hardest... View Details
Keywords: Sean Silverthorne
  • March 1999 (Revised February 2001)
  • Background Note

New Product Development Imperative, The

By: Steven C. Wheelwright and Edward T Smith
Introduces students to the best practices for managing new product development projects. Includes concepts and tools related to structuring teams consistent with the project objectives as well as concepts and processes for improving project execution. View Details
Keywords: Management Practices and Processes; Product Development; Performance Improvement; Problems and Challenges; Groups and Teams
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  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

Grushka-Cockayne Abstract—We introduce an exponential smoothing model that a manager can use to forecast the demand of a new product or service. The model has five features that make it suitable for accurately forecasting product life... View Details
Keywords: Dina Gerdeman
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

Fargo was asking its sales force to sell 8 products (‘Going for gr-eight’) to customers that needed fewer products.” This was coupled, as Thomas Dean put it, “with high, high pressure on line employees to perform or be fired.” Hamad... View Details
Keywords: by James Heskett; Banking
  • Web

FAQs - Alumni

there drop-off programs for kids and teens? Do I have to supervise my children? There are no drop-off options; kids and teens must be supervised by a parent or adult caregiver at all times. HBS staff and faculty and vendors managing... View Details
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

Obstacles facing companies in today's hyper-competitive global markets are seemingly more complex than ever, to the point that managers must rethink many of the basic principles of good operations management, says Robert Hayes. In a new... View Details
Keywords: by Martha Lagace

    Uncovering the Mitigating Psychological Response to Monitoring Technologies

    Organizational psychologists have long held that monitoring workers saps them of their autonomy and thereby reduces their effectiveness. Yet technology has intensified such surveillance in recent years: Managers now track everything from clinicians’ handwashing to... View Details

    • 06 Jun 2017
    • First Look

    First Look at New Research and Ideas: June 6, 2017

    highlight the pros and cons of each knowledge production model, help identify the scope of the empirical generalization of prior studies comparing the information quality of the two production models, and offer implications for organizations View Details
    Keywords: Sean Silverthorne
    • November 2003 (Revised March 2004)
    • Supplement

    GE's Talent Machine: The Making of a CEO

    By: Christopher A. Bartlett
    CEO Jeff Immelt, ex-CEO Jack Welch, and HR Chief Bill Conaty discuss how GE has made talent development a source of sustainable competitive advantage. Immelt describes GE's deeply embedded philosophy around its people and how it has allowed the company to add value... View Details
    Keywords: Business Conglomerates; Talent and Talent Management; Human Resources; Business or Company Management; Performance Capacity; Performance Effectiveness; Competitive Advantage; System; Value
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    • 12 Feb 2008
    • First Look

    First Look: February 12, 2007

    Hassell, and Michael D. Kimbrough Periodical:Review of Quantitative Finance and Accounting (forthcoming) Abstract The 1990s were characterized by substantial increases in the performance of an investor reliance on financial analysts.... View Details
    Keywords: Martha Lagace
    • March 1998 (Revised November 2004)
    • Case

    FAG Kugelfischer-A German Restructuring

    By: Stuart C. Gilson
    A large German manufacturer of ball bearings and precision machinery experiences severe financial difficulty brought on by poor management practices, an ill-conceived acquisition of a former East German ball-bearings company, and an industry recession. The company... View Details
    Keywords: Accounting; Acquisition; Restructuring; Economic Slowdown and Stagnation; Machinery and Machining; Policy; Resignation and Termination; Management Practices and Processes; Performance Evaluation; Business and Shareholder Relations; Business and Stakeholder Relations; Europe; Germany; United States
    Related
    • 16 Apr 2001
    • Research & Ideas

    Breaking the Code of Change

    examining the strategies for change employed. Instead of this halfhearted approach, managers are better off picking a pure model: a clear Theory E approach with its benefits and costs or a pure Theory O approach with its benefits and... View Details
    Keywords: by Michael Beer & Nitin Nohria
    • 28 Oct 2020
    • Blog Post

    Keep Your Weary Workers Engaged

    team that performs well above—or below—the organizational norm. While this has always been the case, widespread moves to remote work mean that individual managers are now, for many employees, the only face... View Details
    Keywords: All Industries
    • 08 Dec 2020
    • Blog Post

    Keep Your Weary Workers Engaged

    team that performs well above—or below—the organizational norm. While this has always been the case, widespread moves to remote work mean that individual managers are now, for many employees, the only face... View Details
    • 2 Sep 2021
    • Interview

    Amy Edmondson

    By: Amy C. Edmondson and Deepak Jayaraman
    Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. Amy has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #3 in 2019. She studies teaming,... View Details
    Keywords: Psychological Safety; Organizational Culture; Communication; Performance Effectiveness
    Related
    • Web

    Finance - Faculty & Research

    other, and who work well together: a) to produce a broad range of finance-related research that is published in top-tier scientific and practitioner journals, and that addresses issues of present and future importance to managers... View Details
    • 10 Apr 2014
    • Research & Ideas

    Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’

    book excerpt Management Is Not Leadership From Chapter 4, Accelerate: Building Strategic Agility for a Faster-Moving World By John Kotter Listen to how most people talk in everyday conversation, and you'll find that they often use the... View Details
    Keywords: Re: John P. Kotter
    • 03 Oct 2017
    • First Look

    First Look at Research and Ideas, October 3, 2017

    Reenen Abstract—We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find... View Details
    Keywords: by Sean Silverthorne