Publications

February 2003 (Revised March 2004)
Case

Store24

By: Susan L. Kulp, V.G. Narayanan and Dennis Campbell

Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. View Details

Keywords: Business or Company Management; Balanced Scorecard; Performance Evaluation; Strategy; Retail Industry

January 2003 (Revised February 2011)
Tool

Business Analysis and Valuation Model (Version 5)

By: Paul M. Healy, Krishna G. Palepu and Jonathan Barnett

Once you enter company financial statements, this software enables you to standardize them to a common format, make any needed adjustments to the company's accounting, and make assumptions about the company's future performance. The model then provides financial ratios... View Details

Keywords: Financial Statements; Standards; Mathematical Methods; Valuation

2003
Class Lecture

Building Strategy-Focused Organizations with the Balanced Scorecard

By: Robert S. Kaplan

Keywords: Balanced Scorecard; Strategy

2003
Working Paper

Disclosure Practices of Foreign Companies Interacting with U.S. Markets

By: Tarun Khanna, Krishna G. Palepu and Suraj Srinivasan

2003
Class Lecture

Renewing Markets for Better Governance

By: Krishna G. Palepu

Keywords: Capital Markets; Corporate Governance; Governing Rules, Regulations, and Reforms

2003
Class Lecture

Return on Management

By: Robert L. Simons

Keywords: Management Practices and Processes; Management Analysis, Tools, and Techniques

2002
Chapter

Use the Balanced Scorecard to Partner with Strategic Constituents: Employees, Customers, Suppliers, and Communities

By: Robert S. Kaplan and David P. Norton

Keywords: Balanced Scorecard; Employee Relationship Management; Customer Relationship Management; Business and Community Relations; Business and Stakeholder Relations

October 2002 (Revised March 2017)
Teaching Note

DIENA

By: Robert Simons and Indra Reinbergs

Teaching Note for (102-001) View Details

Keywords: Strategy; Execution; Management Control Systems; Organization Design; Implementing Strategy; Pulp and Paper Industry; Publishing Industry; Latvia

October 2002 (Revised September 2005)
Case

Emerging Giants: Building World-Class Companies in Emerging Markets

By: Tarun Khanna and Krishna G. Palepu

Presents a conceptual framework to examine successful companies in emerging markets and what enables them to avoid traditional emerging market obstacles. Examines those characteristics that allow these successful local companies to overcome market voids and become... View Details

Keywords: Globalized Firms and Management; Emerging Markets; Success

fall 2002
Article

Beyond Selfishness

By: Henry Mintzberg, Robert Simons and Kunal Basu

Find at Harvard

September 2002 (Revised June 2003)
Background Note

Multinationals as Global Intermediaries

By: Tarun Khanna and Krishna G. Palepu

Presents a conceptual framework of the circumstances when multinationals attempt to create, or face difficulty creating, value in cross-border commerce. Particular attention is paid to the role of multinationals as intermediaries in international transactions where the... View Details

Keywords: Framework; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Marketing Channels; Market Transactions; Value Creation