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Show Results For
- All HBS Web
(2,366)
- People (1)
- News (1,061)
- Research (1,076)
- Events (3)
- Multimedia (124)
- Faculty Publications (359)
- November 2019
- Article
Procedural Justice and the Risks of Consumer Voting
By: Tami Kim, Leslie John, Todd Rogers and Michael I. Norton
Firms are increasingly giving consumers the vote. Eight studies demonstrate that when firms empower consumers to vote, consumers infer a series of implicit promises—even in the absence of explicit promises. We identify three implicit promises to which consumers react... View Details
Keywords: Consumer Empowerment; Procedural Justice; Promises; Customer Relationship Management; Voting; Perception; Fairness; Risk Management
Kim, Tami, Leslie John, Todd Rogers, and Michael I. Norton. "Procedural Justice and the Risks of Consumer Voting." Management Science 65, no. 11 (November 2019): 5234–5251.
- November 2012
- Article
An Age Penalty in Racial Preferences
By: Deborah A. Small, Devin G. Pope and Michael I. Norton
We document an age penalty in racial discrimination: charitable behavior toward African American children decreases-and negative stereotypical inferences increase-with the age of those children. Using data from an online charity that solicits donations for school... View Details
Keywords: Stereotyping; Charitable Giving; Prejudice; Prosocial Behavior; Philanthropy and Charitable Giving; Age; Race; Prejudice and Bias
Small, Deborah A., Devin G. Pope, and Michael I. Norton. "An Age Penalty in Racial Preferences." Social Psychological & Personality Science 3, no. 6 (November 2012): 730–737.
- June 2012
- Article
Racial Colorblindness: Emergence, Practice, and Implications
By: Evan P. Apfelbaum, Michael I. Norton and Samuel R. Sommers
We examine the pervasive endorsement of racial colorblindness-the belief that racial group membership should not be taken into account or even noticed-as a strategy for managing diversity and intergroup relations. Despite research demonstrating that race is perceived... View Details
Apfelbaum, Evan P., Michael I. Norton, and Samuel R. Sommers. "Racial Colorblindness: Emergence, Practice, and Implications." Current Directions in Psychological Science 21, no. 3 (June 2012): 205–209.
- Article
From Wealth to Well-Being? Money Matters, but Less than People Think
By: Lara B. Aknin, Michael I. Norton and Elizabeth W. Dunn
While numerous studies have documented the modest (though reliable) link between household income and well-being, we examined the accuracy of laypeople's intuitions about this relationship by asking people from across the income spectrum to report their own... View Details
Aknin, Lara B., Michael I. Norton, and Elizabeth W. Dunn. "From Wealth to Well-Being? Money Matters, but Less than People Think." Journal of Positive Psychology 4, no. 6 (2009): 523–527.
- Article
Spending Money on Others Promotes Happiness
By: Elizabeth W. Dunn, Lara B. Aknin and Michael I. Norton
Dunn, Elizabeth W., Lara B. Aknin, and Michael I. Norton. "Spending Money on Others Promotes Happiness." Science 319, no. 5870 (March 21, 2008): 1687–1688.
- June 2017
- Article
The Surprising Effectiveness of Hostile Mediators
Contrary to the tendency of mediators to defuse negative emotions between adversaries by treating them kindly, we demonstrate the surprising effectiveness of hostile mediators in resolving conflict. Hostile mediators generate greater willingness to reach agreements... View Details
Keywords: Mediation; Conflict; Negotiation; Hostility; Negotiation Style; Emotions; Conflict and Resolution
Zhang, Ting, Francesca Gino, and Michael I. Norton. "The Surprising Effectiveness of Hostile Mediators." Management Science 63, no. 6 (June 2017): 1972–1992.
- December 2012
- Article
Bolstering and Restoring Feelings of Competence via the IKEA Effect
By: Daniel Mochon, Michael I. Norton and Dan Ariely
We examine the underlying process behind the IKEA effect, which is defined as consumers' willingness to pay more for self-created products than for identical products made by others, and explore the factors that influence both consumers' willingness to engage in... View Details
Mochon, Daniel, Michael I. Norton, and Dan Ariely. "Bolstering and Restoring Feelings of Competence via the IKEA Effect." International Journal of Research in Marketing 29, no. 4 (December 2012): 363–369.
- October 2012
- Article
Giving Time Gives You Time
By: Cassie Mogilner, Zoe Chance and Michael I. Norton
Four experiments reveal a counterintuitive solution to the common problem of feeling that one does not have enough time: giving some of it away. Although people's objective amount of time cannot be increased (there are only 24 hours in a day), this research... View Details
Keywords: Time Perception; Well-being; Volunteering; Prosocial Behavior; Helping; Time Management; Welfare
Mogilner, Cassie, Zoe Chance, and Michael I. Norton. "Giving Time Gives You Time." Psychological Science 23, no. 10 (October 2012): 1233–1238.
- 01 Jun 2007
- News
HBS Faculty Member Honored
The first-place McKinsey Award for the best article to appear in Harvard Business Review during the previous year has gone to University Professor Michael Porter and Mark Kramer, a senior fellow at the... View Details
- 01 May 2013
- News
Muneer Satter, MBA 1987
“I invest in HBS because I care about leadership. My time at HBS was one of the best periods of my life. The intellectual stimulation was phenomenal. Professor Michael Porter’s work is the foundation of my... View Details
- 5:30 PM – 7:15 PM EDT, 10 Jun 2020
- Virtual Programming
The Politics Industry: How Political Innovation Can Break Partisan Gridlock and Save Our Democracy
Katherine Gehl and Professor Michael Porter utilize classic business school tools (Porters Five Forces) to analyze politics as an industry in order to understand how the U.S. political system actually works... View Details
- 01 Apr 1998
- News
HBS Alumni Association Board of Directors: President's Report
organizations large and small; Professor Michael E. Porter will offer his latest thinking on strategy and the need to move beyond simple "best practice" improvement to actually establishing a unique... View Details
- 12 Jan 2015
- News
Good Investments
in Barared. As cofounder of the IGNIA Fund, along with HBS senior lecturer Michael Chu, Rodríguez looks for investments that serve what he calls “the base of the pyramid.” In 2010, IGNIA invested $3.1 million in Barared, helping it... View Details
- 01 Apr 2000
- News
Porter's Paradox
In his pathbreaking 1990 book The Competitive Advantage of Nations, HBS professor Michael E. Porter emphasized the strategic importance of clusters, which he defined as "geographic concentrations of... View Details
- 29 Jun 2009
- Sharpening Your Skills
Sharpening Your Skills: Leading Change
current crisis, says Professor Michael Beer. Key concepts include: The CEOs in high commitment, high performance (HCHP) organizations are quite different in personality, background, and leadership style. But... View Details
Keywords: by Staff
- 25 May 2016
- News
A Focus on Sustainability
directed his giving to support the Business and Environment Initiative. He is enthusiastic about “integrated reporting”, developed by HBS Professor of Management Practice Robert Eccles, combining an organization’s financial and... View Details
- 15 Dec 2015
- News
The Year in Ideas 2015
Assistant Professor Michael Luca found in a field experiment. “As consumers come to expect everything on-demand in the wake of the growing popularity of on-demand apps, such as Uber, Lyft, and Instacart, we... View Details
- Web
Success Academy Charter Schools | Information Technology
Massacre and the Call for Reparations Professor Mihir A. Desai, Suzanne Antoniou, Leanne Fan, Ruth Page The Reinvention of Kodak Professor Ryan Raffaelli, Dave Habeeb, Ruth Page Leadership, Culture, and... View Details
- 22 Apr 2013
- Research & Ideas
Earth Day: Recent Research on Sustainability
about real estate, urbanization, sustainability, and infrastructure. LEED-ing by ExampleWhen a local government decides to pursue environmentally aware construction policies for its own buildings, the private sector follows suit, according to new research by Timothy... View Details
- 25 Feb 2020
- News
Profits and Purpose
Professor George Serafeim (left) and Professor Rebecca Henderson (right); image by John Ritter CEOs are increasingly being asked to take the lead on some of the most vexing problems of our time, from climate... View Details
Keywords: Jen McFarland Flint