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  • January 2013 (Revised April 2015)
  • Case

Affinity Labs: Valuing Customer Growth

By: Joseph B. Lassiter III and Elizabeth Kind
In November 2006, Chris Michel left Military.com, which he founded in 1999, to start Affinity Labs, a global network of online communities. That month, Michel raised a Series A round of venture funding and established a partnership with Monster, which he had sold... View Details
Keywords: Mergers and Acquisitions; Business Startups; Entrepreneurship; Demand and Consumers; Partners and Partnerships; Social and Collaborative Networks; Online Technology
Related
  • 16 May 2024
  • News

On the Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. We all have early memories of on-the-job learnings—those moments that had a lasting impact on how we see the world of work and our place in it. This... View Details
Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

declined by about a third at a time when the general market had seen large increases. Factors contributing to these declines were lower-priced competition and a younger customer segment that could afford... View Details
Keywords: by James Heskett; Auto
  • 05 Jun 2009
  • What Do You Think?

What Does Slower Economic Growth Really Mean?

bad . Quantitative metrics serve as best indicators when they are based on qualitative platforms." Along this line, Ken Ackerman reminded us that "Growth is a product of confidence we spend too little time measuring the mood of... View Details
Keywords: by Jim Heskett; Financial Services; Construction; Real Estate
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707451 CircleLending, Inc. 2006 Harvard Business School Case 206-137 CircleLending, an innovative start-up, offered individuals the ability to set up and manage informal loans made between relatives and... View Details
Keywords: Martha Lagace
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

your vision but also at the same time listening to what employees have to say," Groysberg says. Talk, Inc. highlights the case of the Indian company Hindustan Petroleum Corporation Ltd., which at the turn of the twenty-first century... View Details
Keywords: by Carmen Nobel
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

diversification. In terms of opportunities, the exploitation of primary commodities in countries located far away from the main European markets became far more practical. At the same time new View Details
Keywords: by Geoffrey Jones
  • 23 Aug 2021
  • Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

cutbacks Previous studies have delved into the fact that the threat of prison time and fines can deter white-collar criminals from committing crimes that can greatly harm corporations, investors, and consumers alike, not to mention... View Details
Keywords: by Jay Fitzgerald
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

decided to fire Easterbrook without cause and allow him to keep $105 million in stock and options. Easterbrook fulfilled his promise, saying publicly that he “acknowledges his error in judgment” and that he was “deeply grateful” for his View Details
Keywords: by James Heskett
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

would be very surprised if China's doesn't appreciate over time. Another thing you want to look at is inflation. If a country has a higher inflation rate than its trading partners, you should expect that its currency is likely to depreciate over View Details
Keywords: by Sean Silverthorne
  • Teaching Interest

Overview

Dominika has experience teaching graduate-level courses, e.g., HBS MBA course Driving Profitable Growth with Prof. Gary Pisano, as well as undergraduate-level courses, e.g., Harvard College course Men, Women, and Work with Prof. Mary Brinton. Dominika also oversaw and... View Details
  • 01 Jun 1999
  • News

Ikenna Okezie

rotation was tough but enjoyable. "I liked the juxtaposition of discussing a marketing case in Aldrich and then crossing the river to see a patient in Cambridge," he says. This year, as part of an HBS field study, Okezie has formulated a... View Details
Keywords: Judith A. Ross
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give? Regularly scheduled hours?—way too... View Details
Keywords: by Julia Hanna; Retail
  • 02 Mar 2016
  • News

David Moss is Rewriting History

the US Constitution, you need to understand the time period from which it emerged, Moss argues, and the problems and personalities that shaped it. Today’s case protagonist is Founding Father James Madison; the question he faces is the... View Details
Keywords: April White
  • July 2008 (Revised January 2010)
  • Case

Affinity Labs, Inc.

By: Joseph B. Lassiter III and Elizabeth Kind
In November 2006, Chris Michel left Military.com, which he founded in 1999, to start Affinity Labs, a global network of online communities. That month, Michel raised a Series A round of venture funding and established a partnership with Monster, which he had sold... View Details
Keywords: Mergers and Acquisitions; Business Startups; Entrepreneurship; Demand and Consumers; Partners and Partnerships; Social and Collaborative Networks; Online Technology
Related
  • 10 Nov 2015
  • Blog Post

Using an MBA for a Career Change

months at each of the following agencies: 1.            OMD (media strategy) 2.            Annalect (marketing analytics and marketing tech) 3.            TBWA (advertising agency) There were times where I... View Details
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as well as employment and investment. Credit markets... View Details
Keywords: Martha Lagace
  • 18 Nov 2022
  • HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

Mehta in the HBS case study “Brown Capital Management.” At a time when many companies are seeking to address deep structural racism, Brown’s methods may provide an important blueprint. “An important question for organizations is how to... View Details
Keywords: by Rachel Layne; Financial Services
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

organizations can be built on remote work and remote workers, even those working in a hybrid manner with some time spent in the office. Greg Carmichael, CEO and chairman of Fifth Third Bancorp, quoted in a previous column, put it most... View Details
Keywords: by James Heskett
  • Web

Organizational Leadership Course | HBS Online

Enroll Now Key Concepts Identify any misalignments between the dynamics of your organization and external market conditions Communicate purpose and vision, and inspire your organization to execute on that vision Extend the reach of your... View Details