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Show Results For
-
All HBS Web
(5,542)
- People (21)
- News (1,017)
- Research (3,109)
- Events (5)
- Multimedia (31)
- Faculty Publications (1,864)
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- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
are experts at diagnosing and solving a variety of issues for their clients, are struggling to apply their own management principles internally.” To regain equilibrium, over the past two years, some major consulting firms have...
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- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
employees, however, Norton suggests managers take the lead from team members and have them create their own ritual. “I wouldn’t announce via PowerPoint that we are going to do six claps followed by three...
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Keywords:
by Michael Blanding
- August 1995 (Revised September 1995)
- Case
Hutton Branch Manager (A)
By: Lynn S. Paine and Jane Palley Katz
The manager of an E.F. Hutton branch office must decide how best to approach a colleague whose aggressive and ethically problematic cash management practices have cost the branch a major institutional client. These practices had been encouraged by top management at...
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Keywords:
Ethics;
Business or Company Management;
Decisions;
Management Skills;
Cash Flow;
Financial Management;
Investment;
Management Teams;
Financial Services Industry
Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (A)." Harvard Business School Case 396-044, August 1995. (Revised September 1995.)
- 25 Jan 2024
- Research & Ideas
Being a Team Player: Why College Athletes Succeed in Business
Persistence. Teamwork. Grit and grace in victory and defeat. Intercollegiate varsity sports may build such skills that employers prize—and that later propel former players into management roles faster than their classmates, suggests a...
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by Rachel Layne
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
seven years, large teams of affiliated WMS analysts have interviewed managers at some 10,000 organizations in 20 countries, setting out to determine how and why management...
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by Carmen Nobel
- Article
How a Fast-Growing Startup Built Its Sales Team for Long-Term Success
By: Frank V. Cespedes and David Mattson
It’s common for leaders of sales teams to focus almost exclusively on short-term tactics and current operations while failing to think and act in a way that supports the longer-term needs of their businesses—and it’s hard to fault them. The biggest problem with a...
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Cespedes, Frank V., and David Mattson. "How a Fast-Growing Startup Built Its Sales Team for Long-Term Success." Harvard Business Review (website) (December 4, 2017).
- July 1977 (Revised April 1995)
- Background Note
Managing a Task Force
Describes several principles for improving the effectiveness of internal task forces. Suggests a number of guidelines for starting up a task force, conducting the first meeting, managing the group's activities, and completing the project.
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Ware, James P. "Managing a Task Force." Harvard Business School Background Note 478-002, July 1977. (Revised April 1995.)
- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
Leaders intent on boosting team performance could learn from the old-school, military-style approach of Deion Sanders, a former star athlete and now the unorthodox coach behind the revival of two college football teams. “When I’m teaching...
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- December 15, 2015
- Article
Don't Turn Your Sales Team Loose Without a Strategy
By: Frank V. Cespedes and Steve Thompson
When formulating a strategy, markets and segments are typically important categories. But only customers buy. Hence, for most firms, de facto strategy and much resource allocation are the aggregate result of the deals their salespeople close. However, few firms clarify...
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Cespedes, Frank V., and Steve Thompson. "Don't Turn Your Sales Team Loose Without a Strategy." Harvard Business Review (website) (December 15, 2015).
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
excitement and the growing enthusiasm, at times even the frenzy, about these new phenomena, on the grounds of the pressing demands on managers to deal with the new reality and on academics to understand these phenomena. “Existing strategy...
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- 1983
- Book
Strategic Management
Hamermesh, Richard G., ed. Strategic Management. New York: John Wiley & Sons, 1983.
- 01 Apr 2011
- Working Paper Summaries
When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance
- July 2012
- Case
Performance Management at Vitality Health Enterprises, Inc.
By: John Bingham and Michael Beer
Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is...
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Keywords:
Performance Evaluation;
Motivation and Incentives;
Compensation and Benefits;
Talent and Talent Management;
Health Industry;
Consumer Products Industry;
Manufacturing Industry;
United States
Bingham, John, and Michael Beer. "Performance Management at Vitality Health Enterprises, Inc." Harvard Business School Brief Case 913-501, July 2012.
- April 2012
- Article
Teamwork on the Fly
By: Amy C. Edmondson
In a fast-paced and ever-changing business environment, traditional teams aren't always practical. Instead, companies increasingly employ teaming: gathering experts in temporary groups to solve problems they may be encountering for the first and only time. This...
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Keywords:
Teaming;
Cross-functional Integration;
Organizational Learning;
Groups and Teams;
Experience and Expertise;
Interpersonal Communication;
Projects;
Social and Collaborative Networks;
Competency and Skills;
Learning
Edmondson, Amy C. "Teamwork on the Fly." Harvard Business Review 90, no. 4 (April 2012).
- March 1999 (Revised April 1999)
- Case
Environmental Risk Management at Chevron Corporation
By: Forest L. Reinhardt, Monica M Mandelli and Jennifer Burns
Chevron Corp., headquartered in San Francisco, manages a worldwide, vertically integrated value chain from the oil well to the gasoline station. Mishandling of oil at any stage of production can damage the natural environment, human health, corporate profitability, or...
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Keywords:
Risk Management;
Risk and Uncertainty;
Environmental Sustainability;
Energy Generation;
Supply Chain Management;
Metals and Minerals;
Management Systems;
Management Teams;
Trade;
Vertical Integration;
Energy Industry;
Mining Industry
Reinhardt, Forest L., Monica M Mandelli, and Jennifer Burns. "Environmental Risk Management at Chevron Corporation." Harvard Business School Case 799-062, March 1999. (Revised April 1999.)
- 24 Feb 2022
- Other Presentation
The Fearless ICU
By: Amy C. Edmondson
The last 24 months have pushed ICU teams around the world to their limits. As we move forward, we need to heal and rebuild our critical care teams. Healthcare more than ever will require ICU teams to perform at the highest levels and to continuously innovate to deliver...
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Keywords:
Psychological Safety;
Teams;
Critical Care;
Health Care and Treatment;
Groups and Teams;
Performance Effectiveness
"The Fearless ICU." Critical Matters (podcast), Sound Physicians, February 24, 2022.
- December 2007 (Revised September 2011)
- Case
Global Knowledge Management at Danone (A)
By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through...
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Keywords:
Decision Choices and Conditions;
Employee Relationship Management;
Knowledge Management;
Knowledge Sharing;
Social and Collaborative Networks;
Expansion;
Consumer Products Industry;
France
Edmondson, Amy C., Bertrand Moingeon, Vincent Marie Dessain, and Ane Damgaard Jensen. "Global Knowledge Management at Danone (A)." Harvard Business School Case 608-107, December 2007. (Revised September 2011.)
- 29 Mar 2011
- Working Paper Summaries
Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor
Keywords:
by Faaiza Rashid & Amy C. Edmondson
- December 2009 (Revised January 2010)
- Case
Managing Talent at Bertelsmann AG (A)
By: Boris Groysberg, Nitin Nohria, Mark Maletz and Kerry Herman
Bertelsmann's EVP HR Immanuel Hermreck and his team were focused on four key HR issues. Three of these were somewhat discreet: improving Bertelsmann's employer brand; managing Bertelsmann talent across the firm's decentralized businesses; and ensuring early...
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Keywords:
Talent and Talent Management;
Recruitment;
Retention;
Selection and Staffing;
Leadership Development;
Strategic Planning;
Competitive Advantage;
Media and Broadcasting Industry;
Germany
Groysberg, Boris, Nitin Nohria, Mark Maletz, and Kerry Herman. "Managing Talent at Bertelsmann AG (A)." Harvard Business School Case 410-010, December 2009. (Revised January 2010.)
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
this transition into general management." For new general managers—or just as likely in companies these days, senior functional managers who operate as part of an executive team or who have important...
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Keywords:
by Martha Lagace