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Show Results For
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All HBS Web
(436)
- News (91)
- Research (253)
- Events (2)
- Multimedia (2)
- Faculty Publications (101)
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- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
Like many business leaders, Donovan Neale-May routinely seeks out information on business innovation and management trends. He reads reports from market analysis firms, white papers from companies in his field, and articles in online...
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- 11 Sep 2000
- Research & Ideas
Riding the Internet Fast Track
customer will buy his or her next car from them, and at that, a second purchase could well be years away. While many firms are clearly bent on getting big fast, some competitors are adopting a get-it-right-first strategy instead. One such company, Streamline.com, a...
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by Peter Jacobs
- 03 Jan 2017
- Research & Ideas
5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)
of the common contracts people sign with themselves each year. If you have resolved to eat healthier, try ordering your groceries a week in advance of delivery. Internet delivery services make it all too...
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by Carmen Nobel
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
authors look to the future—what will the shopping experience be like for us, and for retailers, as ecommerce becomes an ever larger part of the market. In early February, 93-year-old retailer RadioShack announced it was filing for bankruptcy. A few days later,...
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- 13 Feb 2013
- Research & Ideas
5 Weight Loss Tips From Behavioral Economists
wanted to find out whether a delay between order completion and order delivery would have an effect on which items the customers chose to buy. In other words, would a customer be more likely to choose kale over Kit-Kats if he ordered his...
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by Carmen Nobel
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
Walmart, and Etsy ate that part of Amazon’s lunch that Amazon couldn’t finish. One problem for Amazon was its inability to meet the tremendous demand surge for online services and products. Its stockouts increased and View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
forecasting can be more accurate and replenishment more timely, and thus markdowns, shrink costs, and working capital needs are reduced. Online fulfillment and home delivery also create traffic problems for...
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- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
rental charge and a charge for the remote. Do partitioned prices help the consumer make an informed decision or just add to his or her confusion? Do partitioned prices increase demand? Is an online grocer better off presenting a customer...
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- 30 May 2007
- Research & Ideas
Health Care Under a Research Microscope
Research; and Robert Higgins, managing general partner and founder of VC firm Highland Capital Partners. As a physician, Bohmer is interested in the delivery side of health care—how care is given to patients. "Health care reform, in...
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- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
activities. These days, we need to plan more carefully because small decisions can have dire consequences for ourselves and for others. Consider the newly stressful task of grocery shopping. Should I order View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Big Messages, Small Screens, Many Choices
is, if the app is the way we interact with the brands, how do you get me to be one of your favorite apps?" Gupta said that a successful app must provide obvious, unique value—and meet consumers where they live. As an example, he cited the View Details
- 20 May 2008
- First Look
First Look: May 20, 2008
Abstract How do decisions made for tomorrow or two days in advance differ from decisions made for several days in the future? We use novel panel data from an online grocer to address this question. In general, we find that as the delay...
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Martha Lagace
- 11 Aug 2009
- First Look
First Look: August 11, 2009
from an online grocer to address this question. In general, we find that as the delay between order completion and delivery increases, grocery customers spend less, order a...
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Martha Lagace
- 19 Feb 2018
- Sharpening Your Skills
Amazoned: Is Any Industry Safe?
Today, Amazon participates in so many industries that it takes a small army of researchers at HBS to track them all: retailing, cloud computing, book stores, grocery stores, digital consumer products, commercial real estate,...
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- 07 Oct 2008
- First Look
First Look: October 7, 2008
online grocer to address this question. In general, we find that as the delay between order completion and delivery increases, grocery customers spend less, order a higher...
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Martha Lagace
- 01 Apr 2008
- First Look
First Look: April 1, 2008
behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their View Details
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Martha Lagace
- 10 Oct 2007
- First Look
First Look: First Look: October 10
Abstract We study the effect of small windfalls on consumer-spending decisions by examining the purchasing behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases...
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Martha Lagace
- 14 Feb 2012
- First Look
First Look: February 14
Publication:Pediatrics (forthcoming) Abstract Objective: To examine whether parents' delivery room management decisions for extremely preterm infants are influenced by (a) the degree of detail with which options-comfort care (CC) or...
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Carmen Nobel
- 05 May 2010
- What Do You Think?
Is Denial Endemic to Management?
Microsoft became dominant in software for PC operating systems; and the belief by entrepreneurs and investors alike that online grocery orders to the long-gone Webvan, the largest single start-up during the...
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by Jim Heskett
- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
As the quantity of online content continues to proliferate—from cute cat videos to policy experts blogging on the Middle East—the consumer's expectation that online content should be free becomes more...
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