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Show Results For
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All HBS Web
(422)
- News (91)
- Research (255)
- Events (2)
- Multimedia (2)
- Faculty Publications (101)
- February 2017
- Case
Dick's Sporting Goods
By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust...
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Keywords:
Sporting Goods;
Retail;
Employees;
Growth and Development Strategy;
Growth Management;
Product Marketing;
Demand and Consumers;
Consumer Behavior;
Product;
Service Delivery;
Service Operations;
Partners and Partnerships;
Business Strategy;
Competition;
Corporate Strategy;
Expansion;
Internet and the Web;
E-commerce;
Retail Industry;
United States;
Pennsylvania
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
technological innovations such as robot workers and in-house incubators. Walmart fights a revenue drop The case details how the rise of ecommerce (and the success of Amazon in particular) affected Walmart’s discount stores (which sell general merchandise but limited...
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- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
research team studied the expansion of a leading food delivery platform and the resulting rise in fast-food sales to observe how managers adjusted worker staffing to handle spikes in demand. The team analyzed personnel and productivity...
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- Web
Technology & Operations Management - Faculty & Research
delivery of goods and services to customers. Recent Publications 10 Beliefs That Get in the Way of Organizational Change By: Frances X. Frei and Anne Morriss October 24, 2023 | Article | Harvard Business Review (website) In their new...
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- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
fallen in love with a Craftsman-style house and decided to build its store inside. The company also experienced a string of production setbacks. “It's a tricky thing given Brian's commitment to handmade fresh ice cream with these mix-ins and so forth,” says Eisenmann....
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by Pamela Reynolds
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
horizontal and diagonal lines, curves, and waves, as well as adding some narrative arcs suggested by fiction writer Kurt Vonnegut. In a series of online studies, they asked participants to rate the different journey lines in several...
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- Web
Named Fellowship Funds - Alumni
founder and president of Home Decorators Collection, a leader in catalog and online sales of home décor merchandise. This fund is to be awarded to deserving MBA students from Vietnam or China. James L. Kempner (MBA 1983) Family Fellowship...
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- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
academic psychologists, Harvard Business School professors, directors of organizations, and government officials. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51447 Winter 2017 Oxford Review of Economic Policy The Market Design and Policy of View Details
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Carmen Nobel
- Summer 2017
- Article
Measuring Consumer Preferences for Video Content Provision via Cord-Cutting Behavior
By: Jeffrey Prince and Shane Greenstein
The television industry is undergoing a generational shift in structure; however, many demand-side determinants are still not well understood. We model how consumers choose video content provision among over-the-air (OTA), paid subscription to cable or satellite, and...
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Keywords:
Information Technology;
Service Delivery;
Consumer Behavior;
Television Entertainment;
Service Industry;
Media and Broadcasting Industry
Prince, Jeffrey, and Shane Greenstein. "Measuring Consumer Preferences for Video Content Provision via Cord-Cutting Behavior." Journal of Economics & Management Strategy 26, no. 2 (Summer 2017): 293–317.
- 24 Feb 2009
- First Look
First Look: February 24, 2009
Mylan, opposed the deal and sued Perry for alleged vote buying. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209097 Online Restaurant Promotions Harvard Business School Case 909-034 A variety of...
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Martha Lagace
- 07 Mar 2011
- Research & Ideas
Why Companies Fail—and How Their Founders Can Bounce Back
there was not enough customer demand for its grocery delivery service. Next, there's the matter of timing, a huge issue that can determine whether a company gets funding and whether it achieves the...
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by Carmen Nobel
- 05 May 2022
- Research & Ideas
Why Companies Raise Their Prices: Because They Can
Grocery bills may be ridiculously high these days, but supply chain problems, energy costs, and inflation aren’t the only factors to blame. New research suggests that companies are raising prices simply because they can. In 2021, US...
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by Rachel Layne
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
backfiring,” Luca notes. Customers seek out Black-owned restaurants For the study, Yelp and Wayfair provided data on their platforms and programs. On Yelp, this included information about platform page views, phone calls, reservations, View Details
- Web
Student Research - Doctoral
too small. We implement more than 30 experiments, 20 of which were... 2024 Working Paper The Operational Impact of Customer Location in On-Demand Services By: Natalie Epstein , Santiago Gallino and Antonio Moreno The rapid growth of on-demand View Details
- 01 Dec 2023
- News
A More Accommodating Approach
schedule. In previous years, two of GMP’s four modules were self-paced and asynchronous, and two took place on the HBS campus. During the pandemic, however, the on-campus modules were replaced with sessions that used the innovative HBS Live View Details
Keywords:
Jennifer Gillespie
- 27 May 2009
- First Look
First Look: May 27, 2009
calibration, the model explains 58% of the log variance of income per worker. This figure should be compared to the 42% success rate of the usual model. Online Advertising: Rustlers and Sheriffs in the New Wild West Author:Benjamin G....
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Martha Lagace
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54794 Harvard Business School Case 518-047 Armarium: Luxury Fashion Brands for Rent Armarium, a two-sided online platform that offered consumers the opportunity to rent the most coveted,...
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by Sean Silverthorne
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
refugees were shamed on social media after being photographed with smartphones, and federal agencies have reprimanded how lower-income individuals spend relief funds after natural disasters. Even groceries aren't safe, Hagerty and Barasz...
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by Rachel Layne
- 29 Nov 2010
- HBS Case
United Breaks Guitars
Marketing Strategy and multiple Executive Education programs, the case depicts a new media era in which increasing numbers of people are spending as much time online as they are in front of the television and where one person can get the...
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by Julia Hanna
- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining counter, you’ve been asked to...
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by Anna Lamb, Harvard Gazette