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Show Results For
- All HBS Web
(227)
- News (83)
- Research (81)
- Events (1)
- Multimedia (11)
- Faculty Publications (27)
- 26 Aug 2020
- Blog Post
Two sides, same coin: How I left the Bay Area as an operator and returned as an investor
evolved and progressed. This time the coin has flipped. I return equipped with more knowledge and passion for the startup industry, and also with more empathy for both founders and investors. The ability to understand both sides has... View Details
- 30 Jul 2019
- Blog Post
Leadership That Defines you – Reflecting on my Time at HBS
measured by the impact you have on others and is exemplified by serving with integrity and having empathy and compassion. It is about inspiring people to be their very best, with or without your presence. For me, my "world" has... View Details
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
empathy for others might mean there's less of it left to win. Assertive Value-Creator (15 percent): You are good at advocating for yourself, but no matter how much you get, you tend to worry you should have claimed an even bigger share.... View Details
Keywords: by Michael Blanding
- 10 Aug 2020
- Blog Post
HBS Summer Fellows Focus on Racial Equity and Justice
and in-tune with the communication and leadership styles of others. This internship is my first time starting a new job with career experience under my belt and the skills I've learned at HBS gave me a new level of humility, curiosity, and View Details
- 17 Apr 2019
- News
Give It to Me Straight
quadrant, where we do show our colleagues that we care about them. Because we're so concerned about their short-term feelings, we fail to challenge them directly. That's what I call ruinous empathy. The Bob story is the classic ruinous View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
“Having empathy in day-to-day interaction with employees, customers, vendors, investors, etc. is always an important leadership skill, but this empathy is dramatically heightened during a crisis that is... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- Web
Social Entrepreneurship and Systems Change - Course Catalog
systems thinking; empathy in product/service design; and their ability to navigate diverse sources of capital to build either for-profit, nonprofit, or hybrid organizations. SESC take a deep dive into how social entrepreneurs can become... View Details
- 21 Mar 2017
- First Look
First Look at New Research, March 21
Transformational Customer Experiences Anyone who has recently travelled, gone shopping, or tried to have a problem solved may have little recollection of the experience. Worse yet, some are frustrated by the lack of responsiveness or View Details
Keywords: Sean Silverthorne
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
expertise, but may have insights and empathy from other clients with whom they work. Therapists are wholly objective, can be very expensive, but also extremely worth it if you are under a lot of stress at work or home. If you can afford... View Details
Keywords: by Julia B. Austin
- Web
IFC: Japan; Exploring Japan's Innovation Ecosystem - Course Catalog
business protocols practiced in Japanese companies - e.g., exchange of name cards, silence in elevators, empathy to co-workers, being on time, etc. - that contribute to Japan’s unique approach to entrepreneurship. Accommodations and... View Details
- 01 Dec 2001
- News
Steven Rogers
recently cited for his influence on entrepreneurship by Fortune, and was named one of the top twelve entrepreneurship professors by Business Week in 1996. He believes the secret to goodteaching is the ability to have empathy for the... View Details
- 20 Dec 2019
- Blog Post
Top 10 MBA Voices Blogs of 2019
you have on others and is exemplified by serving with integrity and having empathy and compassion. It is about inspiring people to be their very best, with or without your presence. Read More>>> Coming Home to HBS My son... View Details
- 10 Mar 2021
- Blog Post
COVID Killed the Traditional Workplace
ways to be more human-centric and sensitive to the needs of those around them. Linda A. Hill (@linda_a_hill) is the Wallace Brett Donham Professor of Business Administration at and chair of the school's Leadership Initiative. Rosabeth Moss Kanter: Lead with View Details
Keywords: All Industries
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
not the same as agreeing with them or even being sympathetic. Empathy involves considering a serious question: “How can I act without increasing the uncertainty in the lives of others?” Wearing a mask won’t guarantee your safety but it... View Details
- 17 Dec 2001
- Research & Ideas
Enterprising Women
intelligence and adopt the more "feminine" traits of compassion and empathy required by the September 11 terrorist attacks. "If you don't have emotional intelligence, your employees will leave you," said Lewis.... View Details
Keywords: by Julia Hanna
- 31 Jan 2023
- News
Female Founders' Dilemmas; UK Tech Startups
Clubs News Clubs News The HBS Association of Boston (HBSAB) recently presented a virtual panel discussion exploring the unique challenges that women entrepreneurs encounter when founding their companies. The conversation, titled “The Realities Facing Female Founders,”... View Details
Keywords: Margie Kelley
- 15 Jan 2020
- News
The Business of Access
the donor has been touched—a family member receiving specific services from nonprofits, for example—and they have a sense of empathy and compassion,” she says. “I am able to get to that quickly, tap their charitable senses, and then ask... View Details
Keywords: Maureen Harmon
- 25 May 2021
- Blog Post
The Surprising Power of Nostalgia at Work
social conflicts. We also observed that when people are experiencing higher levels of nostalgia, they’re more interested in working on tasks with others, and nostalgia has been shown to increase empathy for others and prosocial behavior... View Details
Keywords: All Industries
- 19 Aug 2022
- Blog Post
Climate Stories Episode #8: The Role of Solar and Wind Farming (and Other Tools) in the United States’ Clean Energy Future
develop 25 gigawatts of solar power by 2025. “It takes empathy to do this work, to work with different stakeholders and make sure they are heard. The work is very challenging, complicated and sometimes frustrating. But the tangible... View Details
- 19 Jan 2011
- First Look
First Look: Jan. 18
behavior. We propose that envy and empathy lead employees to discriminate in illicitly helping customers based on customer wealth. We test for this hypothesis in the vehicle emissions testing market, where employees have the opportunity... View Details
Keywords: Sean Silverthorne