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Show Results For
- All HBS Web
(273)
- News (103)
- Research (137)
- Multimedia (2)
- Faculty Publications (52)
- 01 Sep 2004
- News
Nancy Hall (MBA 1974)
understand. My first jobs were in retailing, on the finance side. Thirteen years after HBS, I had a midlife crisis. I was working for a soon-to-be defunct department store in Baltimore and knew it was time... View Details
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
outlet innovation only after sales, distribution, and the other departments had an open, fact-based discussion of their issues. At that point, they realized that the outlet store would benefit all of them.... View Details
- 20 Jan 2015
- News
Patient Medical Records, Pocket-sized
the cost of care. The records are secure—encrypted, password-protected, HIPAA-compliant, and not stored on a server. In the aftermath of Hurricane Katrina, Bushkin read of displaced New Orleanians whose paper medical records had been... View Details
- 26 Apr 2016
- First Look
April 26
its stores and its supply chain, lower levels of greenhouse gas emissions, safer products for customers and manufacturers, and better treatment of its workers. The company promoted the idea that its size gave it significant influence in... View Details
Keywords: Sean Silverthorne
- 09 Feb 2010
- First Look
First Look: Feb. 9
was especially strong when stars were concentrated in a small number of sectors, likely reflecting suboptimal integration among analysts with similar areas of expertise. Control variables ensured that these effects were not the spurious result of individual... View Details
Keywords: Martha Lagace
- 01 Oct 1999
- News
Q & A: Jeanne P. Jackson: A New Regime at Banana Republic
the customer like about the brand? We found that they associated the brand with quality, a sense of adventure, and a pleasant store experience. Then we did some opportunity analyses on what people wished was out there. We found a gigantic... View Details
- 05 Dec 2018
- Blog Post
Leadership Fellow Henry Tsai: Working With City Leadership To Leverage Technology
extract metadata, using artificial intelligence technology, that makes the stored videos much easier to search. “It’s a huge privilege to be trusted to lead so much important work,” Henry says. “The mayor calls me about my portfolio; the... View Details
- 18 Apr 2007
- HBS Case
How Magazine Luiza Courts the Poor
an amazing influence on customer behavior. Launched in 1957 with a single department store, Magazine Luiza operated as a family-run business until 1991, when the niece of one of the founders, Luiza Helena Trajano Rodrigues, assumed the... View Details
- Web
Video Management Policy | About
Covert cameras are not permitted unless authorized for a purpose that is limited in scope, for a definite period, and requested by the Harvard University Police Department and/or the Office of the General Counsel (OGC). Decoy, fake, or... View Details
- Web
Elizabeth "Betsy" Latimer Jaffe Oral History - Business Education For Women At Harvard University | Harvard Business School
a New York career consulting firm, and author of “Altered Ambitions: What's Next in Your Life” (published, 1991). After HBPBA she went on to get her Ed.D at Columbia University. She started her career in retail as a department View Details
- 19 Feb 2013
- First Look
First Look: Feb. 19
Business School Case 513-036 As a he gets ready to release second quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the... View Details
Keywords: Sean Silverthorne
- 01 Jan 2009
- News
Jorge Paulo Lemann, A.B. 1961; Carlos A. Sicupira, OPM 9, 1984; Marcel H. Telles, OPM 10, 1985
Anheuser-Busch InBev Chairman, Lojas Americanas In the 1980s, early in his career at Banco Garantia, Carlos (“Beto”) Sicupira agreed to take the helm of a new acquisition, Lojas Americanas, a Rio de Janeiro department store. During his 12... View Details
- 23 Mar 2010
- First Look
First Look: March 23
scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer service tasks) that are carried out by store employees at one Dillard's View Details
Keywords: Martha Lagace
- 01 Jun 1997
- News
Live Long and Prosper: Lillian Too Reveals Ancient Chinese Secrets
examples of businesses that use Feng shui. Two high-profile users are the Hong Kong Bank, the largest and most successful bank in Hong Kong, and the Marks & Spencer stores, probably the most successful supermarket and department View Details
- 08 May 2012
- First Look
First Look: May 8
a large-scale transformation of the iconic department store. Having previously converted the many department stores owned by Macy's to the Macy's names (except Bloomingdale's),... View Details
Keywords: Carmen Nobel
- 14 Feb 2017
- First Look
First Look at New Research: February 14
and research applications, yet little is known about their relation to prices in physical stores where most retail transactions occur. I conduct the first large-scale comparison of prices simultaneously collected from the websites and... View Details
Keywords: Sean Silverthorne
- 12 Sep 2019
- News
Skydeck Voices: Finding My Muse
building all these mass stores on,” where I'm like “Is there a way to protect that beauty or even create some harmony between the buildings we build with the environment that we live in.” And so I think that's where I do my best thinking.... View Details
- 01 Dec 2007
- News
Lighten Up
had some fabulous people from day one, but some very uneven teams until recently.” As of September, GoLite had about 25 employees. It plans to boost its development department from four to twelve people this year. Other View Details
- 01 Dec 2022
- News
Road to Recovery
illegal-drug addictions totaled an estimated $700 billion in direct and indirect costs, according to a 2015 report from the National Institute on Drug Abuse. DynamiCare developed an app that provides financial rewards via a debit card (which cannot be used at bars and... View Details
- 16 Feb 2016
- First Look
February 16, 2016
on average, the implementation of the preferential incentive plan was associated with improvements in sales. Also, we find that this plan was associated with greater improvements in sales and gross profits as well as reductions in the incidence of bad audits in View Details
Keywords: Sean Silverthorne