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All HBS Web
(3,415)
- People (1)
- News (1,030)
- Research (2,041)
- Events (7)
- Multimedia (50)
- Faculty Publications (982)
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
hiring executives classify candidates by right-stuff attributes. They assume that successful managers can be identified using phrases such as "good communicator," "results oriented," "decisive," and...
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by Michael Raynor
- 17 Jun 2015
- Lessons from the Classroom
Excellence Comes From Saying No
School Professor Frances Frei has explored that question for years in the retail realm, culminating in her 2012 book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business. This past semester at HBS, the UPS...
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by Michael Blanding
- Article
Unexpected Benefits of Deciding by Mind Wandering
By: Colleen Giblin, Carey K. Morewedge and Michael I. Norton
The mind wanders, even when people are attempting to make complex decisions. We suggest that such mind wandering—allowing one's thoughts to wander until the "correct" choice comes to mind—can positively impact people's feelings about their decisions. We compare...
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Giblin, Colleen, Carey K. Morewedge, and Michael I. Norton. "Unexpected Benefits of Deciding by Mind Wandering." Art. 598. Frontiers in Psychology 4 (September 6, 2013).
- 19 Jul 2017
- Research & Ideas
Why Government 'Nudges' Motivate Good Citizen Behavior
suitcases at the airport. But now agencies are finding that subtle “nudges” can motivate behavior much better than ads, fines, or deadlines. Nudges, or small changes to the context in which decisions are made, are the subject of a new analysis View Details
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by Michael Blanding
- 14 Dec 2015
- News
Discrimination by Airbnb Hosts Is Widespread, Report Says
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
George Floyd’s murder last year forced many people to recognize the systemic racism that pervades American institutions, from law enforcement to health care. Even so, identifying those inequities is different than fixing them. “I don’t believe we advance the debate...
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- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The study, coauthored View Details
- 28 Feb 2023
- Research & Ideas
Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note
is pursuing a Master of Public Administration degree at Harvard Kennedy School; and Rachel Snyder, a candidate for a Master of Public Policy degree at Harvard Kennedy School. Employers have sometimes balked at the apprenticeship programs, scared off View Details
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by Michael Blanding
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
Care: Creating Value-Based Competition on Results, Michael E. Porter and Elizabeth Olmsted Teisberg take a systemic approach to healthcare reform. Today's system is dysfunctional, they argue, rewarding participants who redirect costs and...
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- 02 Mar 2021
- HBS Case
The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?
Early on the morning of June 1, 1921, more than 5,000 white residents of Tulsa, Oklahoma, invaded the African-American neighborhood of Greenwood. They came armed with guns, sticks, and other weapons—some supplied by the city’s police...
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by Michael Blanding
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
that by becoming the world’s expert in a very narrow area.” If anything, people in businesses tend to be even more hyper-focused than academics, Nagle says, siloing R&D workers in very narrow research areas that give them a...
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by Michael Blanding
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
feedback and appreciated it when they got it." In another experiment, the team ratcheted up the stakes by inviting two people who knew each other well—such as romantic partners and close friends—into the laboratory, and then randomly...
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by Michael Blanding
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
List, an annual compilation of promising scripts recommended by anonymous Hollywood insiders. In a new working paper, Judgement Aggregation in Creative Production: Evidence from the Movie Industry, Luo and her two co-authors—Jeffrey...
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- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
human toll to letting algorithms do the work. “Maybe there is a bias from people who have been traditionally hiring men.” Searches on popular recruiting sites might seem like a neutral way to find prospective candidates, but their underlying technology can reinforce...
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- 18 Jun 2024
- Research & Ideas
What Your Non-Binary Employees Need to Do Their Best Work
based on a large online survey and was cowritten with Boston College Professor Lucas Coffman and Boston University Professor Keith Marzilli Ericson. Understanding the aspirations of non-binary people Relatively little research has been...
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by Michael Blanding
- 30 Nov 2015
- News
Five Ways to Give Better Gifts (Backed by Science)
- 11 Jun 2018
- Research & Ideas
Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas
featuring music by the local symphony as 250,000 Christmas lights lit up the county courthouse. Then revelers could head to the Samsung Ice Skating Rink, the only outdoor venue of its kind in all of Texas—which also happened to be located...
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- 07 Jun 2023
- HBS Case
3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook
enough, then you are creating value not just for the company, but for the customer, or for employees and suppliers as well,” Karp says. Differentiation is key Many companies achieve a competitive advantage by differentiating themselves...
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by Michael Blanding
- Web
Courses by Faculty - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 27 Aug 2024 By Faculty View by Unit | View by Course Title | View by Faculty | Print View...
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- 08 Dec 2022
- HBS Case
The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?
Nestlé, the world’s largest food and beverage company, faced a difficult choice last February as Russian tanks rolled across Ukraine, and the 24/7 news and social media cycle amplified the company’s every move. CEO Mark Schneider was petitioned directly View Details