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  • 27 Mar 2012
  • First Look

First Look: March 27

two-person venture into a global company valued at $1 billion, Rickenbach's willingness to take calculated risks has kept it at the leading edge of the CRO sector. Now, despite slowing demand for CRO services View Details
Keywords: Carmen Nobel
  • 01 Sep 2023
  • Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

to working in social enterprise. The 2023 Goldsmith Fellows are: Rehan Adamjee. A joint degree student at HBS and HKS, Rehan recently served as the strategy and growth lead for Vital Pakistan, a 300+ person... View Details
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

are subject to inspection to ensure they meet quality, safety, and environmental standards imposed by companies and regulators. This paper explores how the scheduling of... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

When the customer says "jump," they ask "how high?" They offer additional product features and services to their customers, but fail to receive prices that cover the costs for these... View Details
Keywords: by Robert S. Kaplan
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

“There are important implications for the quality of accounting information in corporations and in capital markets” "We could imagine that as the audit industry becomes more concentrated, the big... View Details
Keywords: by Martha Lagace; Accounting
  • 13 May 2014
  • First Look

First Look: May 13

services obtained in return, reduces general anti-tax sentiment, and holds satisfaction with tax payment stable despite increased compliance with tax dues. With tax noncompliance costing the U.S. government... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2016
  • First Look

November 15, 2016

will be critical to their success. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51813 Fiscal Rules and Sovereign Default By: Alfaro, Laura, and Fabio Kanczuk Abstract—We provide a... View Details
Keywords: Sean Silverthorne
  • Web

1.11 Leaves of Absence - MBA

Service Members In accordance with federal regulations, 34 C.F.R. § 668.18 and the Department of Defense (DoD) Voluntary Education Partnership Memorandum of Understanding... View Details
  • 30 Jan 2018
  • First Look

January 30, 2018

recording employees’ creative work affected the quality of creative work, job engagement, and financial performance. We found that, on average, this system did not have a significant effect on any outcomes.... View Details
Keywords: Sean Silverthorne
  • 30 Jul 2013
  • First Look

First Look: July 30

perceive the quality of others' decisions to be greater when other individuals engage in the right amount of thinking for the situation. These assessments then affect observers' own decisions and openness to... View Details
Keywords: Anna Secino
  • Web

Topics - HBS Working Knowledge

Design (14) Product Development (14) Product Launch (5) Product Marketing (33) Product Positioning (5) Production (8) Product (30) Profit (8) Programs (1) Project Finance (3) Projects (2) Property (1) Public Equity (1) Public Opinion (13) Public Sector (7) View Details
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences,... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

care depends on the degree to which the hospital "co-specializes" in related areas (complementary spillovers). We find evidence of complementarities in specialization between cardiovascular care and related View Details
Keywords: Martha Lagace
  • Web

Jana Kierstead | About

dedicated to leadership in business education. In her role as the Executive Director, Jana leads a team of over 300 full-time professionals who manage the lifelong relationship students have with the School, from admissions and financial... View Details
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

kind of social contract, a promise of a certain mix of quality (D1), service (D2), novelty (D3), and reliability (D4) that adds up to a value that justifies the price. Of... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 15 Jan 2013
  • First Look

First Look: January 15

paper: http://ssrn.com/abstract=2190963 Which Does More to Determine the Quality of Corporate Governance in Emerging Economies, Firms or Countries? Authors:Hugill, Andrea, and Jordan Siegel Abstract Scholars... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2013
  • First Look

First Look: October 1

Management Strategy Ex-Ante Agreements in Standard Setting and Patent Pool Formation By: Llanes, Gastón, and Joaquín Poblete Abstract—We present a model of View Details
Keywords: Sean Silverthorne
  • 07 Feb 2023
  • Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

economic spectrum are creating faux management jobs, pointing to wage cases filed by workers at tech and financial services giants. The team found a five-fold increase in manager titles like “directors of... View Details
Keywords: by Scott Van Voorhis
  • Web

HBS - The year in Review

among HBS, the Graduate School of Arts and Sciences, and Harvard Medical School through the Harvard Department of Stem Cell and Regenerative... View Details
  • Web

2.4 Disciplinary Process - MBA

Director, Community Standards and Program Services in the MBA Program Office. Possible violations also may be reported by a number of different sources including, for example:... View Details