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- All HBS Web (672)
- Faculty Publications (140)
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- 05 Sep 2012
- First Look
First Look: September 5
supplement:http://hbr.org/search/710023-PDF-ENG Home Nursing of North Carolina Richard S. Ruback and Royce YudkoffHarvard Business School Case 212-120 Ari Medoff's (HBS '11) goal was to control his own professional destiny by owning his...
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Sean Silverthorne
- 07 May 2013
- First Look
First Look: May 7
Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to...
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Carmen Nobel
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
not increase the quality of employee-company matches but is associated with relatively higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers, stores...
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Dina Gerdeman
- 15 Feb 2011
- First Look
First Look: Feb. 15
market failure. We find that deposit insurance should be funded not by banks or depositors but out of general taxation. The optimal level of deposit insurance varies inversely with the quality of the banking system. Hence, when the...
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Sean Silverthorne
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
recent initiative that depends largely on student test scores to measure teacher efficacy. “There are all sorts of debates in the United States and, more generally, across the globe about how to improve the quality of students’ life in...
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- 14 Jun 2016
- First Look
June 14, 2016
by leading multifaceted lives themselves. They can reward employees for the quality and results of their work rather than the time put into it. And they can enforce reasonable work hours, require vacations, and take other steps to protect...
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Sean Silverthorne
- 17 Aug 2021
- Op-Ed
Dispensing Justice: The Case for Legalizing Cannabis Nationally
lower total cost. Further, cannabis businesses pay a much higher share of net income as taxes, compared to other businesses of similar scale. That’s because, according to the Internal Revenue Code, businesses that “traffic” in Schedule I View Details
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by Ashish Nanda and Tabatha Robinson
- 09 Jan 2007
- First Look
First Look: January 9, 2007
Consistent with Lerner-Tirole (2004), we find (a) a negative relationship between the extent to which an SSO is oriented to technology sponsors and the concession level required of sponsors and (b) a positive correlation between the sponsor-friendliness of the selected...
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Martha Lagace
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
As described in the first article in this series, the "Three-circle" family business system is composed of three overlapping subsystems: those employed in the business, the shareholders, and members of the family that has a View Details
- 27 Mar 2012
- First Look
First Look: March 27
disastrous mistakes that can splinter a founding team, strip founders of control, and leave founders without a financial payoff for their hard work and innovative ideas. He highlights the need at each step to strike a careful balance between View Details
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Carmen Nobel
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
with care and vigor.It is not a half-way solution" Performance-based pricing differs from usage-based pricing in that it charges for the quality of performance as well as the quantity of usage. If the telephone company charged a...
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- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
will be required about cleaning and sanitizing. Management effectiveness at controlling numbers and flow of customers and enforcement of local requirements, such as requiring customers to wear masks when not eating, will impact the...
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- 20 Nov 2007
- First Look
First Look: November 20, 2007
ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as well as employment and investment. Credit markets...
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Martha Lagace
- 15 Nov 2016
- First Look
November 15, 2016
hiring (in this study, by the head office of a U.S. retail chain) or decentralized hiring (by store managers) leads to higher quality employee-company matches. While centralized hiring can ensure that enough resources are invested in...
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Sean Silverthorne
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
Henry Ford, their creation of profits and firm value employs relatively few, very well-paid people, exacerbating income inequality in our economy. They have relatively few expenditures for control over the View Details
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
system ministering to a student body with similarly high hopes for achievement. According to Aarons-Mele, anxious achievers have many qualities valued in the business world. As she puts it, they “are great at forward planning, attuned and...
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by James Heskett
- Research Summary
Clinical Trials as a setting for Health Policy and Management Research
The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community...
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- 30 Apr 2013
- First Look
First Look: April 30
daunting challenge. It takes courage and hard work. Too often, we charge down a path leading to "success" as defined by those around us-and ultimately, are left feeling dissatisfied. Each of us is unique and brings distinctive skills and View Details
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Sean Silverthorne
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
cost advantage over integrated mills. But the quality of the steel they produced was inferior. The rebar market at the bottom rung of the industry (rebar is small steel bars made from scrap and used to create reinforced concrete) was the...
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- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
Thanks to the pioneering success of Toyota, the concept of a "lean" operating system has been implemented in countless manufacturing companies and even adapted for industries as diverse as insurance and healthcare. With its focus on standardization, View Details