Publications

November 2002
Case

Profiles of the Class of 1976

By: Leslie A. Perlow and Thomas J. DeLong

Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details

Keywords: Personal Development and Career

August 2010 (Revised July 2011)
Supplement

Erik Peterson at Biometra (E)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

Presents the final outcome of the events. The Richard Jenkins at SciMat case presents a description from the executive vice-president's point of view of the series of events as reported in the Erik Peterson at Biometra (A), (B), (C), and (D) cases. The Jenkins at... View Details

Keywords: Decision Choices and Conditions; Leadership; Business or Company Management; Management Succession; Product Launch; Outcome or Result; Problems and Challenges; Behavior; Perspective

July 2010 (Revised August 2011)
Supplement

Erik Peterson at Biometra (B)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. View Details

Keywords: Business Units; Leadership; Management; Product Launch; Problems and Challenges

2007
Other Unpublished Work

Practice Segmentation in Professional Services

By: John J. Gabarro, Thomas J. DeLong and Robert Lees

Keywords: Service Operations; Segmentation; Service Industry

2008
Other Unpublished Work

The Producing Manager: A Double-Barreled Role

By: John J. Gabarro, Thomas J. DeLong and Rob Lees

Keywords: Management

August 2010 (Revised August 2011)
Case

Richard Jenkins at SciMat

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

Written from the point of view of Richard Jenkins, the Executive Vice-President of Medical Devices at SciMat. Presents his reflections on the series of events leading to the firing of one of SciMat's general managers, Erik Peterson. A redisguised and updated version of... View Details

Keywords: Resignation and Termination; Managerial Roles; Situation or Environment; Perspective; Medical Devices and Supplies Industry

2009
Other Unpublished Work

Organizational Alignment in Professional Services

By: John J. Gabarro, Thomas J. DeLong and Robert Lees

Keywords: Service Operations; Alignment; Organizational Structure

July 2009 (Revised December 2009)
Case

Echoing Green

By: Julie Battilana, Thomas J. DeLong and James Weber

This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program that seeks to improve society by identifying and supporting social entrepreneurs who launch organizations to... View Details

Keywords: Change Management; Financial Crisis; Social Entrepreneurship; Leadership Style; Organizational Structure; Personal Development and Career; Social Enterprise

September 2001
Teaching Note

Infosys Technologies, Limited TN

By: Ashish Nanda, Thomas J. DeLong and Ying Liu

Teaching Note for (9-801-445). View Details

Keywords: Information Technology Industry

June 2000
Teaching Note

Morgan Stanley: Becoming a "One-Firm" Firm and The Firmwide 360-degree Performance Evaluation Process at Morgan Stanley TN

By: M. Diane Burton, Thomas J. DeLong and Charles A. O'Reilly III

Teaching Note for (9-400-043) and (9-498-053). View Details

September 2001
Teaching Note

International Profit Associates TN

By: Ashish Nanda, Thomas J. DeLong and Ying Liu

Teaching Note for (9-801-397). View Details

Keywords: Consulting Industry

May 2006
Teaching Note

Infosys (A): Strategic Human Resource Management (TN)

By: Thomas J. DeLong and George Lambros Karris

Keywords: Human Resources; Information Technology Industry

February 1999 (Revised June 2000)
Case

Alexander Bandelli (B)

By: Thomas J. DeLong and Andrew J Farquharson

Supplements the (A) case. View Details

Keywords: Real Estate Industry

May 1998
Case

Diamond in the Rough (B)

By: Thomas J. DeLong and Catherine M. Conneely

Supplements the (A) case. View Details

Keywords: Information Technology; Entrepreneurship; Going Public; Crisis Management; Finance; Consulting Industry; Chicago

August 2010 (Revised August 2011)
Supplement

Erik Peterson at Biometra (D)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he resign, go directly to his division's executive vice-president to seek relief, or attempt to clarify the situation within the company? A redisguised and... View Details

Keywords: Employee Relationship Management; Resignation and Termination; Leadership; Management; Product Launch; Problems and Challenges